User Guiderp5400 Family of ServersHP Part Number: A5191-96018_ed2Published: August 2010Edition: 2
List of Examples4-1 CA command...
Extend the Server out the Frontrp54xx servers are available in two housings: rack-mounted or stand-alone. Access to serversmounted in an HP-supported
1. Unfasten and remove the screws (with captive washers) located near the bottom edge ofboth sides of the server cover.2. Lift the protective cover of
To place the server on its wheeled platform, perform the following procedure:WARNING! The stand-alone server weights 69 kg (l50 lbs). Placing the stan
The following graphics show the top service bay cover and the air baffle. The first graphic showsthe top service bay cover.The second shows the air ba
Side Cover RemovalThe Side Cover protects the side service bay. The power to the server does not have to be off toremove the side cover. However, oper
Front Bezel Removal (Single Piece)The rp54xx server front bezel is hinged on the left (facing the front of the server). The server doesnot have to be
Front Bezel Removal (Two Piece)The rp54xx server front bezel is divided and hinged on the right (facing the front of the server)side to provide a door
Front Bezel Replacement (Two Piece)The rp54xx server front bezel is divided and hinged on the right (facing the front of the server)side to provide a
4. Swing the Disk Media access door closed and attach it to the right side of the server chassis.Core I/O Removalrp54xx Core I/O functions are contain
NOTE: For revision B GSP only, remove one of the MAC address labels and place on the rearof the server as shown in the following graphics.To replace a
PrefacePrinting HistoryThe Printing History below identifies the edition dates of this manual. Updates are made to thispublication on an unscheduled,
PCI Card Separator/Extractor RemovalPCI card separator/extractors are located in the Side Service Bay, between the PCI cards. PCIcard separator/extrac
Before starting these procedures, you must have an up-to-date configuration backup file.Configuration backup is performed by default each time an LVM
#lvdisplay /dev/vg00/lvol# | grep -ie "LV Name" -e "Mirror"4. Determine the pvkey command status for the mirrored logical volume,
00003 /dev/dsk/c1t6d0 00003 current /dev/dsk/c2t6d0 00003 current 00004 /dev/dsk/c1t6d0 00004 current /dev/dsk/c2t6d0 00004 curre
Grasp the tab at the bottom of the cam latch on the selected disk drive, then push the buttoninside the cam latch and pull the cam latch out and up. T
The next graphic depicts disk removal/replacement.Hot Swap Software Procedure for Attached Physical VolumesThe following procedure is an example of ho
2. Use the following procedure to mirror the root disk:a. Create the new physical volume using the pvcreate command.For example:# pvcreate -B /dev/rds
NOTE: HP often uses different manufacturers for disks, but assigns the same product number.The hot swap manual procedure will not update disk driver i
HotSwap Chassis Fan Cover ReplacementThe power to the server does not have to be off to remove or replace a HotSwap Chassis Fancover. Fan number 0 is
To replace a fan, perform the following steps:1. Orient the fan assembly to ensure that the chassis outlet connects with the fan assembly. Ifthe fan p
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HotSwap Card Cage Fan ReplacementThe power to the server does not have to be off to remove or replace a HotSwap Card Cage fan.Fans numbered 2, 3, 4, a
HotSwap Power Supply ReplacementUp to three power supplies (0 through 2), located across the bottom front of the server, can beinstalled in the server
HotSwap Power Converter Fan ReplacementThe power to the server does not have to be off to remove or replace a HotSwap Power Converterfan. Fans numbere
Processor Support Module ReplacementProcessor Support Modules (PSMs) (there can be two PSMs, numbered 0 and 1) reside on theSystem Board and are acces
Removing rp5470 Memory DIMMsTo remove an rp5470 memory DIMM, perform the following steps:1. Pull up on the extractor levers on each end of the Memory
Replacing rp5470 Memory DIMMsTo replace an rp5470 memory DIMM, perform the following steps:1. Seat the memory DIMM into its socket on the Memory Carri
The next graphic shows the Display Board module.Display Board ReplacementThe Display Board contains the server's ON/OFF switch and five LEDs that
Platform Monitor RemovalThe Platform Monitor resides on the System Board and is accessed via the Top Service Bay.Removing rp5400 and/or rp5450 Model P
1. Pull up on the extractor levers on each end of the Platform Monitor to unseat it from itssocket.2. When the Platform Monitor unseats from the socke
Replacing rp5470 Platform MonitorLooking into the Top Service Bay from the front, the rp5470 model Platform Monitor is locatedon the right side at the
1 Server OverviewThe rp5400 family of servers are 1-way to 4-way servers based on the PA-RISC processorarchitecture. The rp5400 family of servers acco
NOTE: Record the location of all PCI cards as they are removed. Replacing them in a diffferentlocation will require system reconfiguration and could c
Individual Component Remove/Replace Instructions 131
A Parts and AccessoriesCRU Physical LocationThis section contains views of the rp54xx computer. The locator numbers in the diagramscorrespond to the n
Figure A-3 System Board (Access via Top Service Bay)Figure A-4 Server Front*The Display Board is accessed by removing the Chassis Fan screen and fan (
Table A-1 Exchange CRUs (continued)Loc #DescriptionExch. Part #New Part #Product #31024 MB Memory DIMMA6115-69001A6115-60001A6115A512 MB Memory DIMMA5
B System SpecificationsDimensionsUncrating Spacerp54xx systems are shipped in boxes on a 34.75 in. x 26 in. (88.25 cm. x 66 cm.) pallet. The combinedh
For service access, the server slides on rails 28" beyond the edge of the chassis in the front. Anadditional minimum of 3' of workspace on a
power needed by fully-configured server is 1200W. Each power supply requires a dedicated 20Abranch circuit.CAUTION: HP does not recommend and does not
• 60A modular PDU, HP product number E7683A (North America) or E7667A (International).FINAL DESIGN ON THIS PRODUCT IS NOT YET AVAILABLE.System Power R
Altitude Operation StandardsMaximum Altitude3000 meters above sea levelOperational4572 meters above sea levelNon-operationalEffects of AltitudeSome ol
C General Site Preparation GuidelinesThe following information provides general principles and practices to consider before theinstallation or operati
Power ConsumptionWhen determining power requirements, you must consider any peripheral equipment that willbe installed during initial installation or
Distribution HardwareThis section describes wire selection and the types of raceways (electrical conduits) used in thedistribution system.Wire Selecti
NOTE: The green wire ground conductor mentioned above may be a black wire marked withgreen tape. [LAHJ]Computer Safety GroundGround all computer equip
Figure C-1 Raised Floor Metal Strip Ground SystemEquipment Grounding Implementation DetailsConnect all Hewlett-Packard equipment cabinets to the site
preventing circuit breakers from tripping when needed or can contribute to a buildup of highfrequency noise.CAUTION: Connections that are too loose or
Basic Air Conditioning Equipment RequirementsThe cooling capacity of the installed air conditioning equipment for the computer room shouldbe sufficien
2 Server Unpacking and InstallationFactory Integrated rp54xx Cabinet InstallationA factory integrated server is one in which the rp54xx server and ass
The following three types of air distribution system are listed in order of recommendation:• Underfloor air distribution system—Downflow air condition
Specifically, disk drives, tape drives, and some other mechanical devices can have bearing failuresresulting from airborne abrasive particles. Dust ma
Electrostatic Discharge (ESD) PreventionStatic charges (voltage levels) occur when objects are separated or rubbed together. The voltagelevel of a sta
NOTE: An appropriate floor system consultant should verify any floor system underconsideration for an hp server installation.Raised Floor LoadingRaise
NOTE: If the specific floor being evaluated or considered is other than a Tate Series 800 floor,the specific floor manufacturer must be contacted to e
• Cabinets for cleaning materials• Maintenance area and spare partsFloor Plan GridA floor plan grid is used to plan the location of equipment in the c
Table C-4 Customer and Hewlett-Packard Information (continued)Customer InformationZip or postal code:Phone No.:Primary customer contact:Phone No.:Seco
Table C-5 Site Inspection Checklist (continued)Comment or DatePlease check either Yes or No. If No, include comment# or dateIs power conditioning equi
• What time the facility is available for installation (after the equipment is unloaded)• Special security requirements applicable to the facility, su
Figure C-3 Delivery Survey (Part 2)Delivery Survey 159
4. Remove the two ramps from the pallet and carefully place them into the slots at the frontof the pallet.WARNING! Use extreme care when rolling the r
IndexAAccessing Error Chassis Logs, 80Acoustic Safety Standards, 140Adding Users, 60, 67, 69Additional Components, 29Altitude Operation Standards, 141
HotSwap Chassis Fan Replacement, 118HotSwap Power Converter Fan Removal, 121HotSwap Power Converter Fan Replacement, 122HotSwap Power Supply Removal,
WWiring Connections, 147163
Receive and Unpack A Non-Integrated ServerWARNING! The typical rp54xx system can weigh up to 68kg (150lbs). HP recommends using anan approved lifting
4. Carefully raise the lift's platform so that it will slide into the slot located under the centerof the server, but over the top of the pallet.
Install Deskside ServerThe following section describes the installation of a server into a Deskside enclosure for installationin an office environment
© Copyright 2002, 2010Legal NoticesThe information in this document is subject to change without notice.Hewlett-Packard makes no warranty of any kind
NOTE: The perforations and the lip of the outside skin should be toward the rear of theserver.WARNING! Stacking rp54xx servers in deskside enclosures
1. Determine what type of cabinet you are installing the slide-tray assembly into.a. E-Series cabinets have:• Parchment white, plastic, sectional, sid
post. The hook points downward. Similarly, place the spacer marked "R" (5183-1863) intothe appropriate slot on the right hand mounting post.
10. Use an M5 x 30 screw with a cress cup washer to attach the front of the slide to the verticalmounting post. Insert the screw through the slide, th
13. Use six, M5 x 12 screws (without washers) to attach the tray to the slides. Three screws areused to attach each slide. Insert the screws through t
Stationary L-Bracket Rail Assemblyrp54xx servers may be installed into E-Series and approved Non- E-Series cabinets using stationaryL-bracket rail ass
E-Series cabinets include the following product numbers: A5134A, A5136A, A5136A, A4900A,A4901A, A4902A, J1500A, J1502A, and J1502A.Identifying Static
1. Locate the rail mounting height in the cabinet. Allow for the following space requirements:• For each rp54xx server, allow 31.8cm (12.5 inches) ver
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3 Installing Additional ComponentsAdditional ComponentsSome internal components are too delicate to be installed in the server prior to shipping. Thes
Table of ContentsPreface...
3. Make the top of the server accessible for service.4. Loosen the captive T-15 screws on the air baffle. Grasp the two handles on the baffle, andlift
8. Replace the top cover. Tighten the four captive screws to secure the top cover in place.9. For rack configurations, insert the rp54xx server back i
a. Locate the Memory Carrier and pull up on the extractor levers on each end of theMemory Carrier to unseat the Memory Carrier from its socket.b. When
• Slots 1 and 2 are reserved for the rp54xx LAN/SCSI and GSP (Guardian Service Processor)Core I/O cards, respectively. Slots 1 and 2 are non-Turbo slo
• Slots 1 and 2 are reserved for the rp54xx LAN/SCSI and GSP (Guardian Service Processor)Core I/O cards, respectively. Slots 1 and 2 are non-Turbo slo
NOTE: A system shipped from the factory may have a different configuration than the samesystem built in the field. For example: The factory will insta
4. Requires server firmware revision 39.46 or later.5. Requires HP-UX 11.16. Maximum is 7 for HP-UX versions prior to 11.0. Maximum is 10 for HP-UX ve
4. Remove the PCI slot cover from the slot that will receive the PCI card. To remove the PCIslot cover, slide the PCI slot cover away from the server.
Online Addition/Replacement (OLA/R) of PCI I/O cardsBeginning with HP-UX 11i (11.11) rp54xx servers support the on-line addition and replacementof PCI
• Slots 1 and 2 are reserved for the rp54xx LAN/SCSI and GSP (Guardian Service Processor)Core I/O cards, respectively. Slots 1 and 2 are non-Turbo slo
HP 700 Series System Console Configuration...51HP700 VT-100 Mode Configuration
5. Grasp the handle on the right rear panel and remove the panel from the side of the chassis.The 12 PCI slots, numbered 1-12 from bottom to top, will
NOTE: The graphics card must be installed in any Turbo slot while the USB will work inany slot. To reserve Turbo slots for high performance I/O cards,
10. Replace the right side panel and tighten the captive screws.11. For rack configurations, insert the rp54xx server back into the rack.12. For desks
• On-line diagnostics provide information, verify and diagnose coverage for the graphics andUSB cards.Off-line diagnostics do not exist for either the
4. Secure the connection by pushing the blue release lever closed.5. Refer to HP-UX documentation to configure the new disk.44 Installing Additional C
4 Cable ConnectionsCore I/O ConnectionsThe following paragraphs describe the indicators and connections of the rp54xx Core I/O. CoreI/O consists of a
Amber = 10 Base-T ModeAmber Blinking = 10 Base-T Receiving7. Green (Lower LED)Green = Link OK (10/100 Base-T Mode indicated by LED #6)Green Blinking =
4. Console/UPS/Remote Connector (D-Type 25-Pin female).Requires an A6144-63001 "M" adapter cable.5. 10/100 Base-T = Primary LAN (RJ-45) Conn
GSP LANThis LAN is exclusively for LAN console access and is not configurable via HP-UX. The LAN isconfigured via GSP commands. Hostname, IP, gateway
For the rev A GSP, the web console is accomplished by shipping one J3591A Secure Web Consolewith each rp54xx server. The Secure Web Console can be use
7 Removing and Replacing Components...97List of Changeable Parts with Remove and Re
GSP CablesBoth the revision A and B GSPs provide a DB-25 connector for RS-232 communications. Connectthe A5191-63001 W- cable to the revision A GSP DB
1. The GSP is located in slot 2 of the rp54xx' rear card cage. Connect the 25-pin end of:• the A5191-63001 W-cable to the 25-pin connector on the
NOTE: You may use either the arrow keys or the tab key to move between the setting optionson the screen.1. Press [config keys] function key. [f8]2. Pr
• Console: 38400• Remote: 38400• UPS: 1200Configure Remote ConsoleThe remote console allows console access via modem connections. Below is an illustra
Configuring the GSP LAN Port via an ASCII consoleThe LAN port of the GSP allows connection via TelNet or http connections. Once the LANparameters are
NOTE: The GSP LAN port is separate from the system LAN port. It will need a separate LANdrop, IP address, and networking information from the port use
For the revision B GSP, the web console is an embedded feature. The steps to configure a webconsole are the same as configuring a LAN console. Refer t
Example 4-4 GSP Browser WindowUse the SETTINGS menu bar to configure web browser emulation. The GSP window also hasits own HELP facility.Example 4-5 G
Example 4-6 Combined GSP Browser WindowThere is not a separate administration "layer" when using the embedded web access of the revisionB GS
NOTE: Either the system console (HP series 700 terminal) or the HP Secure Web Console maybe installed on an rp54xx server, but not at the same time. B
Replacing rp5400 and/or rp5450 Memory DIMMs...124Replacing rp5470 Memory DIMMs...
5. Connect the DC out cable from the power supply to the Secure Web Console.6. Connect one end of the AC power cord (supplied) to the Secure Web Conso
NOTE: Before starting this procedure, you will need to know the following information:• User's name• Organization's name• Login name• User&a
. Flow Control Timeout: 5 minutes.Do you want to modify the GSP wide parameters? (Y / [N]) __At this point you can modify the GSP wide parameters, or
During the Boot process a variety of errors or problems can occur as shown below:rp54xx Server Boot Process 63
Initial Power-upThe following section describes the process of applying power to the rp54xx server and bootingthe system to the UNIX Login prompt. The
3. Several self-test boot progress screens will be displayed and will scroll rapidly up the screen.Some tests may pause for up to one minute while the
5. To start the boot process using the primary boot path, enter BO PRI, at Boot Console HandlerBCH main menu prompt and press <ENTER>.NOTE: Boot
5 UtilitiesConfiguring the Rev A Guardian Service Processor (GSP)The Rev A Guardian Service Processor (GSP) is a resident processor within the system
GSP wide parameters are: Login Timeout: 1 minutes.. Number of password Faults allowed: 3. Flow Control Timeout: 5 minutes.Do you want to modify the G
Changing the Default GSP ConfigurationThis section describes the process of changing GSP default configurations. To change the GSPdefault configuratio
Grounding Systems...145Power Distr
NOTE: Before starting this procedure, you will need to know the following information:• User's name• Organization's name• Login name• User&a
. Flow Control Timeout: 5 minutes.Do you want to modify the GSP wide parameters? (Y / [N]) __At this point you can modify the GSP wide parameters, or
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6 TroubleshootingDetermine Current System StateTo determine the current system state of an rp54xx server, first note the state of all LED indicatorson
Table 6-1 Problem Symptoms and Repair ActionsPotential FRUsTroubleshooting StepsNormal FunctioningIndicatorsProblemIndicatorsProblem orSymptom• No AC
Table 6-1 Problem Symptoms and Repair Actions (continued)Potential FRUsTroubleshooting StepsNormal FunctioningIndicatorsProblemIndicatorsProblem orSym
Cross-Referencing Chassis Log Errors to rp54xx FRUsUse the following table to identify the failing FRU from the Chassis Log information. You canalso u
Table 6-2 Chassis Log Error to FRU Decoder (continued)Chassis Log Field Values and Descriptions from Log EntryAction to TakeFRUProblemDetailSource IDS
Problem Analysis1. Find the Source value. In this example, it is SOURCE: 1=processor.Use the Processor row of the Error Chassis Log-to-FRU Decoder tab
1. No response: the alert will time out and the system will continue operating.2. A - Responding with the letter A will inform the Service Processor t
List of FiguresA-1 Server Rear View...
Accessing Error Chassis LogsExecute the following steps to access the Error Chassis Logs.1. At the system console prompt, type CTRL B2. Enter the Serv
ALERT LEVEL: 6=Boot possible, pending failure or environmental problem - action requiredSOURCE: 6=platform - SOURCE DETAIL: 3=cabinet fanPROBLEM DETAI
Example 6-1 Chassis Log: Reporting Entity Type = System FirmwareLog Entry # 0 :SYSTEM NAME: fesrhapgspDATE: 12/08/2000 TIME: 23:46:22ALERT LEVEL: 6
Run/Attention/Fault LED States 83
84 Troubleshooting
Run/Attention/Fault LED States 85
86 Troubleshooting
Run/Attention/Fault LED States 87
88 Troubleshooting
PCI I/O LED StatesPCI I/O LED States 89
List of Tables6-1 Problem Symptoms and Repair Actions...746-2 Chas
90 Troubleshooting
Expansion I/O LED StatesExpansion I/O LED States 91
92 Troubleshooting
GSP LED StatesGSP LED States 93
94 Troubleshooting
LAN/SCSI LED StatesLAN/SCSI LED States 95
Fan, Power Supply, and Disk LED States96 Troubleshooting
7 Removing and Replacing ComponentsThe following list of parts can be changed when required to keep the system running properly.The remove/replace com
HotPlug Disk Drive RemovalHotPlug Disk Drive ReplacementFront Bezel Replacement (Single Piece)Front Bezel Replacement (Two Piece)Display BoardFront Be
Stand-alone Server Cover Replacement (If Not Racked)Insert the Server from the Front (If Racked)Power SupplyFront Bezel Removal (Single Piece)Front Be
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