Hp HDX 16 Manual de usuario

HP HDX 16 Entertainment PCMaintenance and Service GuideDocument Part Number: 487263-001November 2008This guide is a troubleshooting reference used for

Product description 1–4Ports 1394Audio-in (mono microphone)Audio-out (stereo headphones, 2) Consumer infraredeSATAHDMIMulti-pin AC powerRJ-45 (Etherne

Setup Utility 5–3Setup Utility menusThe menu tables in this section provide an overview of Setup Utility options.✎Some of the Setup Utility menu items

Setup Utility 5–4Diagnostics menuSelect To Do ThisHard Disk Self Test Run a comprehensive self-test on the hard drive.✎On models with two hard drives,

Specifications 6–16SpecificationsComputer specificationsMetric U.S.DimensionsLength 25.5 cm 10.04 inWidth 37.9 cm 14.90 inHeight (front to rear) 3.3 t

Specifications 6–216.0-inch FHD display specifications16.0-inch HD display specificationsMetric U.S. DimensionsHeight 19.9 cm 7.83 inWidth 35.4 cm 13.

Specifications 6–3Hard drive specifications500-GB* 400-GB* 320-GB* DimensionsHeight 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mmWeight 101 g 101 g 101

Specifications 6–4Hard drive specifications (Continued)250-GB* 160-GB*DimensionsHeight 9.5 mm 9.5 mmWidth 70 mm 70 mmWeight 101 g 101 gInterface type

Specifications 6–5Blu-ray ROM DVD±RW SuperMulti DL Drive specificationsApplicable disc Read: Write: BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-D

Specifications 6–6DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specificationsApplicable disc Read: Write:CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-R

Specifications 6–7System DMA specificationsSystem memory map specificationsHardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2*

Specifications 6–8System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-key or Microsoft Natural Keyboard

External component identification 2–12External component identificationTop componentsDisplay componentsItem Component Function1 Internal display switc

Specifications 6–9System I/O address specificationsI/O address (hex) System function (shipping configuration) 000 - 01F DMA controller020 - 021 Pro

Specifications 6–100C0- 0DF Direct memory access controller0F0- 0F0 Numeric data processor0200-027F Motherboard resources3B0-3BB Mobile Intel 4 Serie

Screw listing 7–17Screw listingThis section provides specification and reference information for the screws used in the computer. The screws listed in

Screw listing 7–2Where used:1 Two screws that secure the switch cover to the computer2 Two screws that secure the keyboard to the computerWhere used:

Screw listing 7–3Where used: 4 screws that secure the display hinges to the display panelWhere used: 10 screws that secure the top cover to the base e

Screw listing 7–4Phillips PM2.0×4.0 screw Where used: 2 screws that secure the optical drive bracket to the optical driveWhere used:1 Two screws that

Screw listing 7–5Where used: 3 screws that secure the switch cover to the computerWhere used: 2 screws that secure the keyboard cover to the computerW

Screw listing 7–6Where used: 2 screws that secure the wireless antenna transceivers to the display enclosureWhere used: One screw that secures the web

Screw listing 7–7Where used: 2 screws that secure the display hinge bracket to the display panelWhere used: 4 screws that secure the display hinges to

Screw listing 7–8Where used: One screw that secures the top cover to the base enclosureWhere used: One screw that secures the TouchPad on/off button b

External component identification 2–2Buttons, speakers, and fingerprint readerItem Component Function1Power button* When the computer is off, press

Screw listing 7–9Where used: 2 screws that secure the fan to the base enclosureWhere used: 2 screws that secure the audio/infrared board to the base e

Screw listing 7–10Phillips PM2.5×6.0 captive screw Where used:1 One captive screw that secures the WLAN module compartment cover to the computer (scre

Screw listing 7–11Phillips PM3.0×4.0 screw Where used: 4 screws that secure the hard drive left and right brackets to the hard driveColor Quantity Len

Screw listing 7–12Phillips PM2.5×5.0 broadhead screwWhere used: 2 screws that secure the subwoofer to the base enclosureColor Quantity Length Thread H

Screw listing 7–13Phillips PM2.5×11.0 captive screw Where used: 4 captive screws that secure the fan/heat sink assembly to the system board (screws ar

Screw listing 7–14Phillips PM2.5×5.0 captive screw Where used: 2 captive screws that secure the fan/heat sink assembly to the system board (screws are

Backup and recovery 8–18Backup and recoveryRecovering system informationRecovery after a system failure is as complete as your most current backup. HP

Backup and recovery 8–2Note the following guidelines before creating recovery discs: You will need high quality CD-R, DVD-R, double-layer DVD-R, DVD+

Backup and recovery 8–3Using system restore pointsWhen you back up your system, you are creating a system restore point. A system restore point allows

Backup and recovery 8–4Performing a recovery✎You can recover only files that you have previously backed up. HP recommends that you use Recovery Manage

External component identification 2–3-Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease volume and to the right to

Connector pin assignments 9–19Connector pin assignments1394 Audio-in (microphone) Pin Signal1 TPB-2 TPB+3TPA-4TPA+Pin Signal1 Audio signal in2 Audio s

Connector pin assignments 9–2Audio-out (headphone)External monitor Pin Signal1 Audio out, left channel2 Audio out, right channel3GroundPin Signal1 Red

Connector pin assignments 9–3HDMI Pin Signal1 Transition minimized differential signal (TDMS) data 2+2 TDMS data 2 shield3 TDMS data 2-4 TDMS data 1+5

Connector pin assignments 9–4RJ-45 (network)Universal Serial Bus Pin Signal1Transmit +2Transmit -3Receive +4 Unused5 Unused6Receive -7 Unused8 UnusedP

Power cord set requirements 10–110Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage

Power cord set requirements 10–2Requirements for specific countries and regionsCountry/region Accredited agency Applicable note number Australia EANS

Recycling 11 – 111RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Fol

Recycling 11 – 2Perform the following steps to disassemble the display assembly:1. Remove all screw covers 1 and screws 2 that secure the display beze

Recycling 11 – 34. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2.5. Remove all screws 1 that secure the di

Recycling 11 – 49. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.10. Remove the disp

External component identification 2–4KeysItem Component Function1esc key Displays system information when pressed in combination with the fn key.2fn k

Recycling 11 – 516. Turn the display panel upside down.17. Remove the backlight frame from the display panel.ÅWARNING: The backlight contains mercury.

Recycling 11 – 619. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure the LCD panel to the display rear panel.21.

Index Index–1Index1394 portconnector pinout 9–1location 2–8AAC adapter, spare part numbers 3–11, 3–12, 3–16administrator password 5–3advanced Setup Ut

Index Index–2computer specifications 6–1connector pinout1394 port 9–1audio-in jack 9–1audio-out jack 9–2external monitor port 9–2HDMI port 9–3headphon

Index Index–3Iinfrared lens 2–7integrated numeric keypad keys 2–4Jjacksaudio-in 2–7audio-out 2–7headphone 2–7microphone 2–7network 2–8RJ-45 2–8TV ante

Index Index–4ports1394 2–8eSATA/USB 2–8expansion 3 2–8external monitor 2–8HDMI 2–8monitor 2–8USB 2–7, 2–8ports product description 1–4power button 2–2

Index Index–5system DMA 6–7system I/O address 6–9system interrupt 6–8system memory map 6–7static-shielding materials 4–3stop button 2–2subwooferlocati

External component identification 2–5LightsItem Component Function1 Caps lock light On: Caps lock is on.2 Power lights (2)* On: The computer is on.

External component identification 2–6Pointing devicesItem Component Function1 TouchPad light White: TouchPad is enabled. Amber: TouchPad is disable

External component identification 2–7Front componentsRight-side componentsItem Component Function1 Digital Media Slot Supports the following optional

External component identification 2–8Left-side componentsRear componentItem Component Function1 External monitor port Connects an external VGA monitor

External component identification 2–9Bottom componentsItem Component Function1 Subwoofer Contains the subwoofer speaker.2 Battery bay Holds the batter

© Copyright 2008 Hewlett-Packard Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under l

Illustrated parts catalog 3–13Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number an

Illustrated parts catalog 3–2Computer major components

Illustrated parts catalog 3–3Item Description Spare Part Number(1) Display assembly (includes 2 WLAN antenna transceivers and cables, webcam, micropho

Illustrated parts catalog 3–4(9a) Base enclosure, includes: 496469-001(9b) Subwoofer(9c) Power connector cablePower connector cable bracket (not illus

Illustrated parts catalog 3–5(21) Optical drive (includes bezel and optical drive bracket)Blu-ray ROM DVD±RW SuperMulti DL Drive with LightScribe 4980

Illustrated parts catalog 3–6(26) WLAN module: Atheros AR9280 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the

Illustrated parts catalog 3–7Plastics KitItem Description Spare part numberPlastics Kit 496477-0011 ExpressCard slot bezel2 Hard drive cover (includes

Illustrated parts catalog 3–8Display assembly components

Illustrated parts catalog 3–9Item Description Spare part number(1) Display enclosure 496462-001Display Cable Kit, includes:(2a) Wireless antenna trans

Illustrated parts catalog 3–10Mass storage devicesItem Description Spare part number1 Hard drives (include left and right hard drive brackets, Mylar s

Safety warning noticeÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly o

Illustrated parts catalog 3–11Miscellaneous partsDescription Spare part numberAC adapters90-W AC adapter for use in all countries and regions except G

Illustrated parts catalog 3–12Sequential part number listingSpare part number Description371693-001 Wired headset with volume control449729-001 RTC ba

Illustrated parts catalog 3–13482899-002 DVB-T/ANG TV tuner module✎The TV tuner module spare part kit does not include a TV tuner module cable. The TV

Illustrated parts catalog 3–14496468-001 16.0-inch, WXGA, AntiGlare, HD display assembly dual-lamp with webcam and microphone (includes 2 WLAN antenna

Illustrated parts catalog 3–15496674-001 Webcam/microphone module497692-001 1024-MB memory module (667-MHz, PC2-6400, 1-DIMM)497693-001 2048-MB memory

Illustrated parts catalog 3–16505856-001 250-GB, 5400-rpm hard drive (includes left and right hard drive brackets, Mylar sleeve, connector, and isolat

Removal and replacement procedures 4–14Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following

Removal and replacement procedures 4–2Drive handlingÄCAUTION: Drives are fragile components that must be handled with care. To prevent damage to the c

Removal and replacement procedures 4–3The following table shows how humidity affects the electrostatic voltage levels generated by different activitie

Removal and replacement procedures 4–4Workstation guidelinesFollow these grounding workstation guidelines: Cover the workstation with approved stati

Contents ivContents1 Product description2 External component identificationTop components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Removal and replacement procedures 4–5The following table lists the shielding protection provided by antistatic bags and floor mats. Unknown user pass

Removal and replacement procedures 4–6Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 85

Removal and replacement procedures 4–7Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, sp

Removal and replacement procedures 4–8BatteryBefore disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure wheth

Removal and replacement procedures 4–9Optical drive✎The optical drive spare part kit includes an optical drive bezel and bracket.Before removing the o

Removal and replacement procedures 4–105. If it is necessary to replace the optical drive bracket:a. Position the optical drive with the rear toward y

Removal and replacement procedures 4–11Hard drive✎The hard drive spare part kit includes a left and right hard drive bracket, Mylar sleeve, connector,

Removal and replacement procedures 4–123. Disconnect the hard drive cable 1 from the system board.4. Grasp the Mylar tabs 2 on the hard drive and slid

Removal and replacement procedures 4–13TV tuner moduleBefore removing the TV tuner module, follow these steps: 1. Shut down the computer. If you are u

Removal and replacement procedures 4–14RTC battery✎Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and

Contents vSwitch cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Removal and replacement procedures 4–15Memory moduleBefore removing the memory module, follow these steps: 1. Shut down the computer. If you are unsur

Removal and replacement procedures 4–16WLAN moduleBefore removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure wh

Removal and replacement procedures 4–17Remove the WLAN module: 1. Loosen the Phillips PM2.5×6.0 captive screw 1 that secures the WLAN module compartme

Removal and replacement procedures 4–18Switch coverBefore removing the switch cover, follow these steps:1. Shut down the computer. If you are unsure w

Removal and replacement procedures 4–192. Turn the computer display-side up, with the front toward you.3. Open the computer as far as possible.4. Lift

Removal and replacement procedures 4–20Keyboard coverBefore removing the keyboard cover, follow these steps: 1. Shut down the computer. If you are uns

Removal and replacement procedures 4–213. Turn the computer display-side up, with the front toward you.4. Open the computer as far as possible.5. Rele

Removal and replacement procedures 4–22Power button boardBefore removing the power button board, follow these steps: 1. Shut down the computer. If you

Removal and replacement procedures 4–23Bluetooth module✎The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth m

Removal and replacement procedures 4–24KeyboardBefore removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether

Contents vi7 Screw listingPhillips PM2.5×7.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Removal and replacement procedures 4–25Remove the keyboard:1. Turn the computer upside down, with the front toward you.2. Remove the two Phillips PM2.

Removal and replacement procedures 4–266. Lift the rear edge of the keyboard 1 until it rests at an angle.7. Release the keyboard 2 by sliding it back

Removal and replacement procedures 4–27Power button board cable✎The power button board cable is included with the power button board, spare part numbe

Removal and replacement procedures 4–28Bluetooth module cableBefore removing the Bluetooth module cable, follow these steps: 1. Shut down the computer

Removal and replacement procedures 4–29LED board cable✎The LED board cable is included with the keyboard cover, spare part number 496472-001.Before re

Removal and replacement procedures 4–30Speaker assemblyBefore removing the speaker assembly, follow these steps: 1. Shut down the computer. If you are

Removal and replacement procedures 4–31Display assemblyThe display assembly spare part kit includes 2 WLAN antenna transceivers and cables, webcam, mi

Removal and replacement procedures 4–32Remove the display assembly: 1. Open the computer as far as possible. 2. Disconnect the display panel cable 1 f

Removal and replacement procedures 4–33ÄCAUTION: Support the display assembly when removing the following screws. Failure to support the display assem

Removal and replacement procedures 4–348. Turn the display assembly upside down, with the bottom edge toward you.9. Release the display enclosure bott

Product description 1–11Product descriptionCategory DescriptionProduct name HP HDX 16 Entertainment PCProcessors Intel® Core™2 Duo processors: T9600

Removal and replacement procedures 4–3516. If it is necessary to replace the webcam/microphone module, remove the Phillips PM2.0×4.0 screw 1 that secu

Removal and replacement procedures 4–3621. If it is necessary to replace the webcam/microphone module cable, remove the cable from the display panel.

Removal and replacement procedures 4–3726. If it is necessary to replace the display inverter, release the display inverter 1 as far from the display

Removal and replacement procedures 4–3828. If it is necessary to replace the display hinges, remove the two Phillips PM2.0×4.0 screws 1 that secure th

Removal and replacement procedures 4–39Top coverBefore removing the top cover, follow these steps:1. Shut down the computer. If you are unsure whether

Removal and replacement procedures 4–40Remove the top cover: 1. Turn the computer upside down, with the front toward you.2. Remove the 10 Phillips PM2

Removal and replacement procedures 4–414. Turn the computer right-side up, with the front toward you.5. Disconnect the following cables from the syste

Removal and replacement procedures 4–427. Lift the rear edge 1 of the top cover until it rests at an angle.8. Slide the top cover 2 back until the fin

Removal and replacement procedures 4–43TouchPad on/off button boardBefore removing the TouchPad on/off button board, follow these steps: 1. Shut down

Removal and replacement procedures 4–44Remove the TouchPad on/off button board:1. Turn the top cover upside down, with the front toward you.2. Remove

Product description 1–2Hard drives Supports 9.50-mm, 6.35-cm (2.50-inch) hard drivesSupports second hard driveSupports HP 3D DriveGuard protectionCust

Removal and replacement procedures 4–45System boardBefore removing the system board, follow these steps: 1. Shut down the computer. If you are unsure

Removal and replacement procedures 4–46Remove the system board: 1. Turn the computer upside down, with the front toward you.2. Disconnect the subwoofe

Removal and replacement procedures 4–475. Remove the three Phillips PM2.0×4.0 screws that secure the system board to the base enclosure.6. Use the opt

Removal and replacement procedures 4–48FanBefore removing the fan, follow these steps: 1. Shut down the computer. If you are unsure whether the comput

Removal and replacement procedures 4–49Remove the fan:1. Remove the two Phillips PM2.0×4.0 screws 1 that secure the fan to the base enclosure.2. Remov

Removal and replacement procedures 4–50Audio/infrared boardBefore removing the audio/infrared board, follow these steps:1. Shut down the computer. If

Removal and replacement procedures 4–51Remove the audio/infrared board:1. Disconnect the audio/infrared board cable 1 from the system board.2. Remove

Removal and replacement procedures 4–52TV tuner module cable✎The TV tuner module cable is included in the Cable Kit, spare part number 496481-001.Befo

Removal and replacement procedures 4–53USB boardBefore removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whethe

Removal and replacement procedures 4–54Power connector cable✎The power connector cable is included in the base enclosure spare part kit, spare part nu

Product description 1–3Audio High-definition audioIntegrated subwooferSupports Microsoft® premium requirements2 Altec Lansing Pavilion-branded speaker

Removal and replacement procedures 4–55Remove the power connector cable:1. Disconnect the power connector cable 1 from the system board.2. Remove the

Removal and replacement procedures 4–56Subwoofer✎The subwoofer is included in the base enclosure spare part kit, spare part number 496469-001.Before r

Removal and replacement procedures 4–57Remove the subwoofer: 1. Remove the subwoofer cable 1 from the clips 2 and routing channel built into the base

Removal and replacement procedures 4–58Fan/heat sink assembly✎To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the le

Removal and replacement procedures 4–59Remove the fan/heat sink assembly:1. Disconnect the fan cable 1 from the system board. 2. Loosen the four Phill

Removal and replacement procedures 4–60✎The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly, the system bo

Removal and replacement procedures 4–61Processor✎The processor spare part kit includes replacement thermal material. Before removing the processor, fo

Removal and replacement procedures 4–62Remove the processor: 1. Turn the processor locking screw 1 one-half turn counterclockwise until you hear a cli

Setup Utility 5–15Setup UtilityThe Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operatin

Setup Utility 5–2Displaying system informationThe following procedure explains how to display system information in the Setup Utility. If the Setup Ut