Hp RP7 Retail System Model 7100 Manual de usuario descargar pdf (Pagina 32)

A Technical Support

Online Technical Support

For the online access to technical support information, self-solve tools, online assistance, community

forums or IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go to

http://www.hp.com/support.

Preparing to Call Technical Support

If you can not solve a problem, you may need to call technical support. Have the following information

available when you call:

●

If the product is connected to an HP POS computer, provide the serial number of the POS

computer

●

Purchase date on invoice

●

The spares part number located on the product

● Condition under which the problem occurred

●

Error messages received

●

Hardware configuration

●

Hardware and software you are using

26 Appendix A Technical Support

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Hp RP7 Retail System Model 7100 Manual de usuario Pagina 32