HP Notebook A6X73UAR#ABA Manual de usuario Pagina 108
- Pagina / 121
- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
The computer does not detect the disc drive
If Windows does not detect an installed device, the device driver software might be missing or
corrupted. If you suspect that the optical drive is not being detected, verify that the optical drive is
listed in the Device Manager utility by:
1. Removing any discs from the optical drive.
2. Selecting Start > Control Panel > System and Security.
3. In the System area, clicking Device Manager.
4. In the Device Manager window, clicking the arrow next to DVD/CD-ROM drives to expand the
list to show all of the installed drives.
5. Right-clicking the optical device listing to perform the following tasks:
● Update the driver software
● Disable
●
Uninstall
●
Scan for hardware changes. Windows scans your system for installed hardware and installs
any required drivers
●
Click Properties to verify that the device is working properly
◦
The Properties window provides details about the device to help you troubleshoot
issues
◦
Click the Driver tab to update, disable, or uninstall drivers for this device
98 Appendix A Troubleshooting and support
- User Guide 1
- Safety warning notice 3
- Table of contents 5
- 1Introduction 11
- Finding information 12
- Finding information 3 13
- TouchPad 14
- Right side 20
- Left side 21
- Bottom 13 23
- 3 HP QuickWeb 25
- Starting HP QuickWeb 26
- 4Networking 27
- Using a WLAN 30
- Setting up a new WLAN network 31
- Configuring a wireless router 32
- Protecting your WLAN 32
- Roaming to another network 33
- Connecting to a wired network 34
- Using pointing devices 35
- Navigating 37
- Selecting 37
- Using TouchPad gestures 38
- Using the keyboard 40
- Using the keyboard 31 41
- Using the hotkeys 42
- Adjusting the volume 44
- Intel Wireless Display 45
- Configuring audio for HDMI 47
- 7 Power management 49
- Removing the battery 50
- Shutting down the computer 51
- Setting power options 51
- Initiating and exiting Sleep 52
- Using the power meter 53
- Using power plans 53
- Using battery power 55
- Managing low battery levels 56
- Resolving a low battery level 57
- Conserving battery power 58
- Storing a battery 58
- Disposing of a used battery 58
- Replacing the battery 58
- Using external AC power 59
- Testing an AC adapter 60
- 8 External cards and devices 63
- Using a USB device 64
- Connecting a USB device 65
- Removing a USB device 65
- Handling drives 67
- Using hard drives 68
- Removing the hard drive 71
- 62 Chapter 9 Drives 72
- Installing a hard drive 73
- Using optical drives 75
- Removing an optical disc 76
- Sharing optical drives 78
- 10 Memory modules 79
- 11. Replace the battery 83
- 13. Turn on the computer 83
- 11 Securing your computer and 84
- Using passwords 85
- Setting Windows passwords 86
- Using the fingerprint reader 87
- Using antivirus software 88
- Using firewall software 88
- Installing software updates 89
- 12 Backup and recovery 91
- Restoring the system 92
- Creating restore media 92
- Performing a system recovery 93
- When to create restore points 96
- Create a system restore point 97
- Diagnostics 98
- Displaying system information 99
- Exiting Setup Utility (BIOS) 100
- Updating the BIOS 101
- Downloading a BIOS update 102
- Using System Diagnostics 103
- A Troubleshooting and support 104
- A disc does not play 109
- Contacting customer support 110
- B Cleaning your computer 111
- C Traveling with the computer 112
- E Electrostatic Discharge 115
- F Specifications 116
- Operating environment 117
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