Filename: Mb26237.doc Title: HP-Print2k.dot
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HP Installation Services
Did you know HP offers an installation service for all HP Pavilion PCs? An HP-approved technician
will come to your home or office to set up and test your PC and connect it to your printer. We will
also make sure the connection to your Internet Service Provider, if you have one, is up and running.
HP installation services can also provide you with various levels of PC training and orientation to
help you get the maximum satisfaction and benefit out of your new HP Pavilion.
For more information or to purchase the HP installation service please call
208-323-2551.
There are a few limitations and exclusions to this warranty (as well as some important details) and
you’ll find them described, in legal language, beginning below.
The Legal Language
Hewlett-Packard Limited Warranty Statement
DURATION OF LIMITED WARRANTY
Hardware — Parts and Labor 1 Year
Technical phone assistance to
diagnose potential hardware issues
As long as YOU (the original owner) own the
HP Pavilion. The Technical phone assistance
program is not transferable.
HP warrants to you, the end-user customer, that HP hardware will be free from defects in materials
and workmanship after the date of purchase.
If HP receives notice of such defects during the warranty period, HP will replace products that
prove to be defective. Replacement parts or products may be either new or like new.
HP warrants to you, the end-user customer, that HP software will not fail to execute its programming
instructions, for thirty (30) days from the date of purchase, due to defects in material and
workmanship when properly installed and used. If HP receives notice of such defects during the
warranty period, HP will replace software media that does not execute its programming instructions
due to such defects.
HP warrants the operation of a network interface card (NIC), only if factory preinstalled by HP, as
follows: HP will make sure the correct drivers are installed; HP will make sure that the HP Pavilion
recognizes the NIC. NO CONNECTIVITY ISSUES ARE SUPPORTED.
HP does not warrant that the operation of HP products will be uninterrupted or error-free. If HP is
unable, within a reasonable time, to repair or replace any product to a condition as warranted,
you will be entitled to a refund of the purchase price on a prorated basis upon prompt return of the
product. Refunds within the first 3 months of ownership will be refunded at 100% of purchase
price. Refunds within 3–6 months of ownership will be refunded at 85% of purchase price. Refunds
within 6–9 months of ownership will be refunded at 55% of purchase price. Refunds within 9–12
months will be refunded at 35% of purchase price.
HP products may contain remanufactured parts or parts which may have been subject to incidental
use. Such parts are equivalent to new in performance.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or
calibration, (b) software, interfacing, parts, or supplies not supplied by HP, (c) unauthorized
modification or misuse, (d) computer viruses of any origin, (e) operation outside of the published
environmental specifications for the product, (f) improper site preparation or maintenance or
(g) unplanned acts of nature, such as floods, tornadoes, lightning strikes, hurricanes, or
earthquakes.
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