HP Pavilion xu Notebook PC series Guía de usuario Pagina 123
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Troubleshooting and Maintenance
Troubleshooting Your Computer
Reference Guide 123
If the modem clicks repeatedly but doesn’t connect
• Make sure you’re using an analog telephone line. You must not use a digital line. In a
hotel, ask for a data line.
• Check all cables and connections.
PC card (PCMCIA) problems
If the notebook doesn’t recognize a PC Card
• Remove and reinsert the PC Card.
• Press the blue sleep button to suspend the computer, then press it again to resume.
• Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart.
• If the card requires an IRQ, make sure one is available. If necessary, set the IRQ to an
unused value manually (Windows 98 only): click Start, Settings, Control Panel, then
double-click System and use the Device Manager tab.
• Check the HP Customer Care web site (www.hp.com/go/support) for information
about installing certain PC Cards.
• Make sure your computer supports the problem PC Card: check the HP Notebook
web site (www.hp.com/notebooks) for a list of approved and tested PC Cards.
• Try the card in another computer to see whether the card functions properly.
• Certain Xircom CE2 (IIps) LAN cards conflict with the game port device in
Windows 2000. Contact Xircom to see if your card is one of these.
• Test the PC Card with the e-Diagtools diagnostics—see “Testing the Hardware” on
page 133.
If an I/O card stops communicating properly
• The card may have been reset if the computer suspended or turned off. Exit any
applications, then remove and reinsert the card.
If a PC Card modem is not working
• Disable the internal modem:
1. Open the hardware Device Manager: click Start, Settings, Control Panel, System
(Windows 98 or 2000) or Start, Control Panel, Performance and Maintenance,
System (Windows XP).
- Important Safety Information 3
- Edition History 5
- Contents 7
- Reference Guide 11 11
- Taking Inventory 12
- To buy accessories 13
- To find more information 13
- Front View 14
- Back View 15
- Bottom View 16
- Status Lights 17
- Expansion Base – Front 19
- Expansion Base – Back 20
- Setting Up Your Computer 21
- Step 2: Connect AC power 23
- Step 3: Connect a phone line 24
- Step 4: Turn on the computer 25
- Step 5: Set up Windows 25
- What to do next 27
- To connect to the Internet 27
- Basic Operation 29
- Operating Your Computer 30
- To reset the computer 31
- To change the boot device 32
- To use the pointing stick 32
- To use the Fn hot keys 34
- To use the One-Touch buttons 35
- To use the embedded keypad 36
- To use the ALT GR key 37
- To adjust the display 37
- To adjust the volume 38
- To work with CDs and DVDs 40
- Securing Your Computer 41
- To attach a security cable 42
- To protect against viruses 43
- To set PC identification 43
- To lock the hard disk drive 44
- Taking Care of Your Computer 47
- To safeguard your data 48
- To clean your computer 49
- Reference Guide 51 51
- Managing Power Consumption 52
- To manage power manually 55
- Using Battery Power 56
- To recharge the battery 57
- To use additional batteries 58
- To maximize processor speed 59
- Reference Guide 61 61
- Using the Modem 62
- To dial in to a network 65
- To send and receive e-mail 67
- Connecting to a LAN 71
- Making Wireless Connections 72
- Add-On Devices 77
- Using an Expansion Base 78
- To undock the computer 80
- To play audio CDs 81
- To use the status panel 82
- Using Plug-In Modules 84
- To play DVD movies 88
- To create or copy CDs 89
- Connecting PC Cards 90
- Connecting External Devices 92
- To connect a USB device 94
- To connect an audio device 94
- To use an external monitor 95
- To use a TV set as a monitor 97
- To connect a serial device 98
- Installing Additional RAM 100
- CAUTION 101
- WARNING 104
- Important 105
- Reference Guide 109 109
- Audio problems 110
- CD and DVD problems 111
- Display problems 113
- Expansion base problems 114
- Hard disk drive problems 115
- Heat problems 116
- Infrared Problems 116
- LAN problems 118
- Memory problems 120
- Modem problems 120
- PC card (PCMCIA) problems 123
- Performance problems 124
- Power and battery problems 125
- Printing problems 128
- Startup Problems 130
- Wireless Problems 131
- Testing the Hardware 133
- Configuring the Computer 135
- 136 Reference Guide 136
- Main Menu 136
- To set up TopTools 141
- To update the BIOS 144
- To update Windows drivers 145
- HP Support and Service 147
- To get help from the web 148
- To receive repair service 151
- Reference Information 155
- Hardware Specifications 156
- Reference Information 157
- Hardware Specifications 157
- Reference Guide 157 157
- 158 Reference Guide 158
- Reference Guide 159 159
- Modem Reference Information 160
- Reference Guide 161 161
- 162 Reference Guide 162
- Reference Guide 163 163
- Code Meaning 164
- Safety Information 165
- Ergonomics 166
- Battery Safety 166
- Laser Safety 167
- LED Safety 167
- Regulatory Information 169
- European Union 170
- Russia 173
- International 173
- 174 Reference Guide 174
- Regulatory Information 175
- Reference Guide 175 175
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