
Technical white paper | HP printers supported in Citrix XenApp server environments
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– The following steps can be performed from within a Citrix session:
– After selecting Print from within an application, select Preferences.
– When the Citrix UPD UI appears, select Local Driver.
– The HP UPD Dynamic Mode UI will be displayed. You can then select the desired printer.
– When the HP UPD print preferences UI is displayed, you may click Cancel.
The HP UPD is installed as a driver on the Citrix or Remote Desktop server and mapped to the Dynamic Mode UPD on the
clients
You must perform the following steps prior to logging in to a Citrix session or published application:
– Open the Printers folder and select Dynamic Mode UPD printer.
– Right click the printer and select Printing Preferences.
– The UPD Dynamic Mode UI will be displayed. You can then select the desired printer.
– When the UPD print preferences UI is displayed, you may click Cancel.
Use a valid auto-created port when running the Citrix StressPrinters test
Citrix knowledge base article CTX109374 suggests that you use LPT1 as the printer port name when running the
StressPrinters test – this is also the default setting. However, using LPT1 will give erroneous results because the HP UPD
needs to make queries to the printer during the auto-creation process to obtain the printer’s configuration. If an invalid
printer port like LPT1 is selected, these queries will time out and fail with indications that include exceptionally long auto-
create times and/or test failure.
To get results that are accurate and reflect actual performance, use a valid auto-created port instead. These ports can be
easily identified because the port name has one of the following formats:
client:<session #>::<printer name on client>>
CLIENT\ \<session information>>#\ \<printer name on client>>
Client\ \<session information>>#\ \<printer name on client>>
CLIENT/<session information>>#/<printer name on client>>
Client/<session information>>#/<printer name on client>>
Comparing Citrix UPD and the HP UPD
The Citrix UPD for XenApp works well for auto-created client printers and for Windows clients. However, you need to be
alerted to the following caveats:
The Citrix UPD cannot be used for auto-created network print share session printers that are connected at login by a Citrix
policy. UPD or model-specific print drivers must be installed on the Citrix server for any session printer.
The Citrix UPD requires a supported Windows operating system on the client.
The Citrix UPD is not supported with thin clients that utilize embedded non-windows operating systems because the Citrix
UPD works in conjunction with the Windows print driver installed on the client for communication of print settings and
rendering of print jobs locally.
The HP UPD works well for mapping to any HP PCL or PS client print driver for auto-created client printers. It works well for
any client, including thin clients with embedded operating systems that support print stream pass-through.
The Citrix UPD has the ability to provide all printer configurations and user settings from the client connected printer – such
as print-on-both sides as default – to the auto-created printer within the Citrix user session.
The HP UPD has the ability to communicate with the client network printer and determine its configuration, such as tray
configuration; however, the HP UPD cannot determine user settings of the client printers from the client. The auto-created
printers using the HP UPD will have default print settings, such as print single-sided as default.
HP and Citrix UPD usage recommendations
Table 6 outlines the best usage circumstances when utilizing HP or Citrix UPD.
Table 6. Usage recommendations
Better choice for Windows clients
Better choice for non-Windows clients or thin clients
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