HP Pavilion 533 Especificaciones

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Maintenance and Service
Guide
HP Pavilion zd7000 Series Notebook PC
HP Media Center zd7000 Series
Notebook PC
HP Compaq nx9500 Series
Business Notebook
Document Part Number: 333621-003
August 2004
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
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Indice de contenidos

Pagina 1 - Maintenance and Service

Maintenance and Service GuideHP Pavilion zd7000 Series Notebook PC HP Media Center zd7000 Series Notebook PCHP Compaq nx9500 Series Business NotebookD

Pagina 2

Product DescriptionMaintenance and Service Guide 1–5All HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fea

Pagina 3 - Contents

Removal and Replacement ProceduresMaintenance and Service Guide 5–54. Remove the battery pack by following these steps:a. Turn the notebook upside dow

Pagina 4

5–6 Maintenance and Service GuideRemoval and Replacement ProceduresSpare Part Number InformationHard drivesFor use with all models80-GB (5400-rpm)For

Pagina 5 - CScrew Listing

Removal and Replacement ProceduresMaintenance and Service Guide 5–75. Remove the hard drive by following these steps:a. Turn the notebook upside down

Pagina 6

5–8 Maintenance and Service GuideRemoval and Replacement Proceduresd. Use the Mylar tab 1 to slide the hard drive 2 to the right to disconnect it from

Pagina 7 - 1.1 Models

Removal and Replacement ProceduresMaintenance and Service Guide 5–95.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads. The feetare inc

Pagina 8

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.5 Memory ModuleSpare Part Number InformationFor use with all models512-MB DDR (i

Pagina 9 - Series Notebook PC Models

Removal and Replacement ProceduresMaintenance and Service Guide 5–111. Prepare the notebook for disassembly (refer to Section 5.3).2. Turn the noteboo

Pagina 10 - (Continued)

5–12 Maintenance and Service GuideRemoval and Replacement Procedures6. Spread the retaining tabs 1 that secure the memory module to the socket. The bo

Pagina 11

Removal and Replacement ProceduresMaintenance and Service Guide 5–135.6 Mini PCI Communications Card1. Prepare the notebook for disassembly (Section 5

Pagina 12

5–14 Maintenance and Service GuideRemoval and Replacement Procedures3. Disconnect the 2 antenna cables 1 and 2 from the Mini PCI communications card.4

Pagina 13

1–6 Maintenance and Service GuideProduct DescriptionAll HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fea

Pagina 14

Removal and Replacement ProceduresMaintenance and Service Guide 5–155.7 Optical Drive1. Prepare the notebook for disassembly (Section 5.3).2. Remove t

Pagina 15

5–16 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the PM2.5×5.0 screw 1 that secures the optical drive in the memory modul

Pagina 16

Removal and Replacement ProceduresMaintenance and Service Guide 5–175.8 Keyboard1. Prepare the notebook for disassembly (Section 5.3).2. Remove the me

Pagina 17 - Table 1-3

5–18 Maintenance and Service GuideRemoval and Replacement Procedures4. Loosen the 8 PM2.5×5.0 screws 1 that secure the fan cover to the notebook.5. Re

Pagina 18 - 1.2 Features

Removal and Replacement ProceduresMaintenance and Service Guide 5–196. Position the notebook with the front panel toward you.7. Remove the PM2.5×8.0 s

Pagina 19 - Product Description

5–20 Maintenance and Service GuideRemoval and Replacement Procedures9. Turn the notebook right-side up with the front toward you.10. Open the computer

Pagina 20

Removal and Replacement ProceduresMaintenance and Service Guide 5–2112. Lift up on the back of the keyboard, and then swing it 1 toward you until it r

Pagina 21 - 1.4 Power Management

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.9 Keyboard Cover✎The keyboard cover is included in the Miscellaneous Plastics Ki

Pagina 22 - 1.5 External Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–236. Turn the notebook right-side up with the front toward you.7. Open the notebook

Pagina 23 - Table 1-4

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Display Assembly1. Prepare the notebook for disassembly (Section 5.3).2. Remo

Pagina 24 - Table 1-5

Product DescriptionMaintenance and Service Guide 1–7All HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fea

Pagina 25

Removal and Replacement ProceduresMaintenance and Service Guide 5–257. Position the notebook with the rear panel toward you and the display in an upri

Pagina 26 - Keyboard Components

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Top Cover1. Prepare the notebook for disassembly (Section 5.3) and remove the

Pagina 27 - Table 1-6

Removal and Replacement ProceduresMaintenance and Service Guide 5–273. Remove the following screws:❏ 2 PM2.5×8.0 screws 1 on the notebook front edge❏

Pagina 28 - Top Components

5–28 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook right-side up with the front toward you.5. Remove the 3 PM2.5

Pagina 29

Removal and Replacement ProceduresMaintenance and Service Guide 5–297. Disconnect the LED board cable 1 from the system board and remove the cable fro

Pagina 30 - Bottom Components

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.12 System Board✎When replacing the system board, ensure that the following compo

Pagina 31

Removal and Replacement ProceduresMaintenance and Service Guide 5–311. Prepare the notebook for disassembly (Section 5.3) and remove the following com

Pagina 32 - 1.6 Design Overview

5–32 Maintenance and Service GuideRemoval and Replacement Procedures4. Position the notebook with the rear panel toward you.5. Remove the 6 PM2.5×8.0

Pagina 33 - Troubleshooting

Removal and Replacement ProceduresMaintenance and Service Guide 5–337. Flex the right side of the base enclosure 1 to the right.8. Lift the right side

Pagina 34 - Utilities

5–34 Maintenance and Service GuideRemoval and Replacement Procedures5.13 RTC Battery✎The RTC battery is included in the Miscellaneous Plastics Kit, sp

Pagina 35 - Using Computer Setup

1–8 Maintenance and Service GuideProduct DescriptionAll HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fea

Pagina 36 - Selecting from the File Menu

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.14 Heat Sink1. Prepare the notebook for disassembly (Section 5.3) and remove the

Pagina 37 - Security Menu

5–36 Maintenance and Service GuideRemoval and Replacement Procedures3. Disconnect the fan cables 1 from the system board.4. Loosen the 4 PM1.5x12.0 sp

Pagina 38

Removal and Replacement ProceduresMaintenance and Service Guide 5–37✎Carefully clean any thermal paste residue from the heat sink 1 and processor surf

Pagina 39 - Advanced Menu

5–38 Maintenance and Service GuideRemoval and Replacement ProceduresIf it is necessary to remove one or both of the fans from the heat sink, follow th

Pagina 40

Removal and Replacement ProceduresMaintenance and Service Guide 5–395.15 Processor1. Prepare the notebook for disassembly (Section 5.3) and remove the

Pagina 41 - Configuration Information

5–40 Maintenance and Service GuideRemoval and Replacement Procedures2. Slide the processor release lever to the right 1 until it disengages from the c

Pagina 42 - Test Information

Removal and Replacement ProceduresMaintenance and Service Guide 5–415.16 SD Card Slot/Infrared Module1. Prepare the notebook for disassembly (Section

Pagina 43

5–42 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the SD Card slot/infrared module cable 1 from the LIF connector on t

Pagina 44 - Table 2-4

Removal and Replacement ProceduresMaintenance and Service Guide 5–435.17 Speakers✎The left and right speakers are included with thebase enclosure, spa

Pagina 45

5–44 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the left speaker from the notebook 1.3. Remove the 3 PM2.5×5.0 screws 2

Pagina 46

Product DescriptionMaintenance and Service Guide 1–9All HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fea

Pagina 47

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensionsHeightWidthDe

Pagina 48

6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%, 38.7°C (101.6°F) maximum wet

Pagina 49

SpecificationsMaintenance and Service Guide 6–3Table 6-215.4-inch, Wide SXGA+, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0

Pagina 50

6–4 Maintenance and Service GuideSpecificationsTable 6-317.0-inch Color TFT Wide XGA + Wide Viewing Angle 16:10 TFT DisplayDimensionsHeight 38.2 cm 15

Pagina 51

SpecificationsMaintenance and Service Guide 6–5Table 6-415.4-inch, Wide XGA+, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0

Pagina 52 - (if applicable)

6–6 Maintenance and Service GuideSpecificationsTable 6-55400-rpm Hard Drives80-GB 60-GB 40-GB User capacity per drive* 80 GB 60 GB 40 GBDimensionsHeig

Pagina 53

SpecificationsMaintenance and Service Guide 6–7Table 6-64200-rpm Hard Drives80-GB 60-GB 40-GBUser capacity per drive* 80 GB 60 GB 40 GBDimensionsHeigh

Pagina 54

6–8 Maintenance and Service GuideSpecificationsTable 6-7External 120W AC AdapterWeight 0.29 kg 0.65 lbPower supply inputOperating voltageOperating cur

Pagina 55

SpecificationsMaintenance and Service Guide 6–9Table 6-8135W AC Adapter (PFC)DimensionsHeightWidthDepth16.9 cm6.5 cm3.8 cm6.65 in2.56 in1.50 inWeight

Pagina 56

6–10 Maintenance and Service GuideSpecificationsTable 6-912-cell Li-Ion Battery PackDimensionsHeightWidthLength12.24 cm11.76 cm2.06 cm6.0 in4.63 in0.8

Pagina 57

1–10 Maintenance and Service GuideProduct DescriptionAll HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fe

Pagina 58 - DVD-ROM Drive

SpecificationsMaintenance and Service Guide 6–11Recharge timeSystem in off or Standby modeSystem on (depending on system power consumption)2 to 3 3.5

Pagina 59

6–12 Maintenance and Service GuideSpecificationsTable 6-10DVD/CD-RW Combo DriveDimensionsHeightDepthWidth1.27 cm13.25 cm12.61 cm0.5 in5.21 in4.97 inWe

Pagina 60

SpecificationsMaintenance and Service Guide 6–13Table 6-11DVD+RW/R and CD-RW Combo DriveDimensionsHeightDepthWidth1.27 cm13.25 cm12.61 cm0.5 in5.21 in

Pagina 61

6–14 Maintenance and Service GuideSpecificationsTable 6-128X MAX DVD-ROM DriveApplicable disk DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital Audi

Pagina 62

SpecificationsMaintenance and Service Guide 6–15Table 6-13System DMAHardware DMA System FunctionDMA0 Available for audioDMA1* Entertainment audio(defa

Pagina 63

6–16 Maintenance and Service GuideSpecificationsTable 6-14System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 C

Pagina 64 - Connection

SpecificationsMaintenance and Service Guide 6–17Table 6-15System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA

Pagina 65 - Illustrated Parts Catalog

6–18 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

Pagina 66 - 3.1 Serial Number Location

SpecificationsMaintenance and Service Guide 6–19I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

Pagina 67 - Major Components

6–20 Maintenance and Service GuideSpecificationsTable 6-16System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128

Pagina 68 - Table 3-1

Product DescriptionMaintenance and Service Guide 1–11All HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fe

Pagina 69 - Major Components (Continued)

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1RJ-45 (Network) Jack Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Rece

Pagina 70 - (Continued)

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-11 (Modem) JackPin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

Pagina 71

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4S-Video JackPin Signal Pin Signal1 Ground (Y) 3 Y-Luminance (Intensity)2 Ground (C)

Pagina 72

A–4 Maintenance and Service GuideConnector Pin Assignments6 Ground analog 14 Vertical sync7 Ground analog 15 DDC 2B clock8 Ground analogTable A-5Exter

Pagina 73

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-7Audio-In (Microphone) JackPin Signal Pin Signal1 Audio-in 2 Ground

Pagina 74

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-8Parallel Port Pin Signal Pin Signal1 Strobe 14 Auto linefeed2 Data bit 0 15 Error3

Pagina 75

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

Pagina 76

B–2 Maintenance and Service GuidePower Cord Set RequirementsCountry-Specific Requirements3-Conductor Power Cord Set RequirementsCountry Accredited Age

Pagina 77

Power Cord Set RequirementsMaintenance and Service Guide B–3United Kingdom BSI 1United States UL 2Notes1. The flexible cord must be <HAR> Type H

Pagina 78

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All

Pagina 79

1–12 Maintenance and Service GuideProduct DescriptionTable 1-3HP Compaq nx9500 Series Business Notebook ModelsAll HP Compaq nx9500 Series Business Not

Pagina 80

C–2 Maintenance and Service GuideScrew ListingPhillips M2.5×4.0 Screw LocationsTable C-1Phillips PM2.5×4.0 ScrewColor Qty. Length ThreadHead WidthBlac

Pagina 81 - Kit Components

Screw ListingMaintenance and Service Guide C–3Phillips M2.5×4.0 Screw LocationsTable C-1Phillips PM2.5×4.0 Screw (Continued)Color Qty. Length ThreadHe

Pagina 82 - Components

C–4 Maintenance and Service GuideScrew ListingPhillips M2.5×5.0 Screw LocationsTable C-2Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadHead WidthBlac

Pagina 83 - 3.5 Mass Storage Devices

Screw ListingMaintenance and Service Guide C–5Phillips M2.5×5.0 Screw LocationsTable C-2Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadHe

Pagina 84

C–6 Maintenance and Service GuideScrew ListingPhillips M2.5×6.0 Screw LocationsTable C-3Phillips PM2.5×6.0 ScrewColor Qty. Length ThreadHead WidthBlac

Pagina 85 - Table 3-5

Screw ListingMaintenance and Service Guide C–7Phillips M2.5×8.0 Screw LocationsTable C-4Phillips PM2.5×8.0 ScrewColor Qty. Length ThreadHead WidthBlac

Pagina 86

C–8 Maintenance and Service GuideScrew ListingPhillips M2.5×8.0 Screw LocationsTable C-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadHe

Pagina 87 - 3.7 Miscellaneous

Screw ListingMaintenance and Service Guide C–9Phillips M2.5×8.0 Screw LocationsTable C-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadHe

Pagina 88

C–10 Maintenance and Service GuideScrew ListingPhillips M2.5×8.0 Screw LocationTable C-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadHe

Pagina 89 - Preliminaries

Screw ListingMaintenance and Service Guide C–11Phillips M2.5×8.0 Screw LocationsTable C-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadH

Pagina 90 - 4.2 Service Considerations

Product DescriptionMaintenance and Service Guide 1–131.2 Features The following processors, all with 512-KB L2 cache, are available, varying by noteb

Pagina 91 - Removable Drives

C–12 Maintenance and Service GuideScrew ListingPhillips M2.5×8.0 Screw LocationTable C-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadHe

Pagina 92 - Precautions

Screw ListingMaintenance and Service Guide C–13Slotted M1.5×10.0 Shoulder Screw LocationsTable C-5Slotted M1.5×10.0 Shoulder ScrewColor Qty. Length Th

Pagina 93 - 4.7 Grounding Equipment and

C–14 Maintenance and Service GuideScrew ListingHM5.0×9.0 Standoff LocationTable C-6HM5.0×9.0 StandoffColor Qty. Length ThreadHead WidthSilver 4 9.0 mm

Pagina 94

Screw ListingMaintenance and Service Guide C–15Phillips M1.5×12.0 Spring-Loaded Shoulder Screw LocationTable C-7PM1.5×12.0 Spring-Loaded Shoulder Scre

Pagina 95

C–16 Maintenance and Service GuideScrew ListingPhillips M1.5×4.0 Screw LocationsTable C-8Phillips PM1.5×4.0 ScrewColor Qty. Length ThreadHead WidthBla

Pagina 96 - Procedures

Maintenance and Service Guide Index–1Index1394 connector 1–20AAC adapterspare part numbers 3–23specifications 6–8, 6–9audio troubleshooting 2–27audio-

Pagina 97 - 5.1 Serial Number

Index–2 Maintenance and Service GuideIndexmodem jack A–2RJ-45 (network) jack A–1S-Video jack A–3Universal Serial Bus (USB) port A–2connectors, service

Pagina 98 - Disassembly Sequence Chart

IndexMaintenance and Service Guide Index–3flowcharts, troubleshootinginitial troubleshooting 2–13no audio 2–27, 2–28no network/modem connection 2–32no

Pagina 99 - Disassembly

Index–4 Maintenance and Service GuideIndexleft-side components 1–19Logo Kit, spare part number 3–23Mmass storage devices, spare part numbers 3–19media

Pagina 100 - Removing the Battery Pack

IndexMaintenance and Service Guide Index–5Ppacking precautions 4–4parallel portlocation 1–20pin assignments A–6password, clearing 1–16PC Card eject bu

Pagina 101 - Spare Part Number Information

1–14 Maintenance and Service GuideProduct Description 1024-, 512-, or 256-MB DDR synchronous DRAM (SDRAM) at 333 MHz, expandable to 2.0 GB Microsoft

Pagina 102 - Removing the Hard Drive Cover

Index–6 Maintenance and Service GuideIndexSScrew Kit, spare part number 3–24screw listing C–1SD Card slot/infrared moduleremoval 5–41, 5–42spare part

Pagina 103 - Removing the Hard Drive

IndexMaintenance and Service Guide Index–7top cover 3–6wireless LAN antennae 3–16speakerslocation 1–18removal 5–44specificationsAC adapter 6–8, 6–9bat

Pagina 104 - 5.4 Notebook Feet

Index–8 Maintenance and Service GuideIndexVvent 1–20video troubleshooting 2–18volume buttons 1–23WWindows applications key 1–22Windows logo key 1–22wi

Pagina 105 - 5.5 Memory Module

© Copyright 2003, 2004 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel a

Pagina 106

Product DescriptionMaintenance and Service Guide 1–15 Support for the following optical drives:❏ 24X Max DVD/CD-RW Combo Drive❏ 8X Max DVD-ROM Drive❏

Pagina 107 - Removing a Memory Module

1–16 Maintenance and Service GuideProduct Description1.3 Clearing a PasswordIf the notebook you are servicing has an unknown password, follow these st

Pagina 108

Product DescriptionMaintenance and Service Guide 1–171.5 External ComponentsThe external components on the front panel and right side of the notebook

Pagina 109

1–18 Maintenance and Service GuideProduct DescriptionTable 1-4Front and Right Side Components Item Component Function1 Display release latch Opens the

Pagina 110 - 5.7 Optical Drive

Product DescriptionMaintenance and Service Guide 1–19The external components on the rear panel and left side are shown below and described in Table 1-

Pagina 111 - Removing the Optical Drive

1–20 Maintenance and Service GuideProduct Description6 Parallel port Connects an optional parallel device such as a printer.7 External monitor port Co

Pagina 112 - 5.8 Keyboard

Product DescriptionMaintenance and Service Guide 1–21The notebook keyboard components are shown below and described in Table 1-6.Keyboard Components

Pagina 113 - 5. Remove the fan cover 2

1–22 Maintenance and Service GuideProduct DescriptionTable 1-6Keyboard Components Item Component Function1 fn key Executes frequently used system func

Pagina 114 - Removing the Keyboard Screws

Product DescriptionMaintenance and Service Guide 1–23The notebook top components are shown below and described in Table 1-7.Top ComponentsTable 1-7Top

Pagina 115 - Releasing the Keyboard

1–24 Maintenance and Service GuideProduct Description3 Mute button Mutes or restores volume.Mute LED On: Volume is muted.4 Media button Launches a mul

Pagina 116 - Removing the Keyboard

Maintenance and Service Guide iiiContents1 Product Description1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21.

Pagina 117 - 5.9 Keyboard Cover

Product DescriptionMaintenance and Service Guide 1–25The external components on the bottom of the notebook are shown below and described in Table 1-8.

Pagina 118 - Removing the Keyboard Cover

1–26 Maintenance and Service GuideProduct Description3 Vents (3) Allow airflow to cool internal components.ÄTo prevent overheating, do not obstruct ve

Pagina 119 - 5.10 Display Assembly

Product DescriptionMaintenance and Service Guide 1–271.6 Design OverviewThis section presents a design overview of key parts and features of the noteb

Pagina 120 - Removing the Display Assembly

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Pagina 121 - 5.11 Top Cover

2–2 Maintenance and Service GuideTroubleshooting2.1 Computer Setup and Diagnostics UtilitiesThe notebook features 2 system management utilities: Comp

Pagina 122 - Removing the Top Cover Screws

TroubleshootingMaintenance and Service Guide 2–3Using Computer SetupInformation and settings in Computer Setup are accessed from the File, Security, o

Pagina 123

2–4 Maintenance and Service GuideTroubleshootingSelecting from the File MenuTable 2-1File MenuSelect To Do ThisSystem Information View identificatio

Pagina 124 - Removing the Top Cover

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Security MenuTable 2-2Security MenuSelect To Do ThisSetup Password Enter, change, o

Pagina 125 - 5.12 System Board

2–6 Maintenance and Service GuideTroubleshootingDevice Security Enable/disable: Ports or diskette drives* Diskette write* CD-ROM or diskette startu

Pagina 126

TroubleshootingMaintenance and Service Guide 2–7Selecting from the Advanced MenuTable 2-3Advanced MenuSelect To Do ThisLanguage Change the Computer Se

Pagina 127

iv Maintenance and Service GuideContents3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–193.6 Personal Video Recorder Device

Pagina 128 - Removing the System Board

2–8 Maintenance and Service GuideTroubleshootingDevice Options (continued) Change the parallel port mode from Enhanced Parallel Port (EPP, the defaul

Pagina 129 - 5.13 RTC Battery

TroubleshootingMaintenance and Service Guide 2–92.2 Using Diagnostics for WindowsWhen you access Diagnostics for Windows, a scan of all system compone

Pagina 130 - 5.14 Heat Sink

2–10 Maintenance and Service GuideTroubleshootingObtaining, Saving or Printing Diagnostic Test Information1. Access Diagnostics for Windows by selecti

Pagina 131 - 5. Remove the heat sink 3

TroubleshootingMaintenance and Service Guide 2–116. Select the Begin Testing button.7. Select a tab to view a test report:❏ Status tab—Summarizes the

Pagina 132

2–12 Maintenance and Service GuideTroubleshooting2.3 Troubleshooting FlowchartsTable 2-4Troubleshooting Flowcharts OverviewFlowchart Description2.1 “F

Pagina 133 - Removing the Fans

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?

Pagina 134 - 5.15 Processor

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the expansion base and at the AC outlet.2

Pagina 135 - Removing the Processor

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

Pagina 136

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin note

Pagina 137

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

Pagina 138 - 5.17 Speakers

ContentsMaintenance and Service Guide v6 SpecificationsA Connector Pin AssignmentsB Power Cord Set Requirements3-Conductor Power Cord Set . . . . . .

Pagina 139 - Removing the Speakers

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor expansion base?No video.Replace the following one at a

Pagina 140 - Specifications

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

Pagina 141

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Expansion Base(if applicable)YNReseat power cord in expansion base andpo

Pagina 142 - Table 6-2

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

Pagina 143 - TFT Display

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

Pagina 144 - Table 6-4

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.11—No OS Loading, Hard Drive, Part 2Continued from“Flowchart 2.10—No OS Loading, Hard Dri

Pagina 145 - 5400-rpm Hard Drives

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

Pagina 146 - 4200-rpm Hard Drives

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

Pagina 147 - External 120W AC Adapter

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, CD-ROM or DVD-ROM DriveYDoneNBootabledisc indrive?Discin drive?No OSloa

Pagina 148 - 135W AC Adapter (PFC)

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.15—No Audio, Part 1No audio.NNotebook inexpansion base(if applicable)?Internalaudio?Audio

Pagina 149 - 12-cell Li-Ion Battery Pack

Maintenance and Service Guide 1–11Product DescriptionThe HP Pavilion zd7000 Series Notebook PC, the HP Media Center zd7000 Series Notebook PC, and the

Pagina 150

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

Pagina 151 - DVD/CD-RW Combo Drive

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

Pagina 152 - Table 6-11

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

Pagina 153 - 8X MAX DVD-ROM Drive

TroubleshootingMaintenance and Service Guide 2–31Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

Pagina 154 - System DMA

2–32 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor

Pagina 155 - System Interrupts

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Pagina 156 - System I/O Addresses

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.1 Serial Number LocationWhen ordering parts or requesting information, provide the noteboo

Pagina 157

Illustrated Parts CatalogMaintenance and Service Guide 3–33.2 Notebook Major ComponentsNotebook Major Components

Pagina 158

3–4 Maintenance and Service GuideIllustrated Parts CatalogTable 3-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as

Pagina 159 - System Memory Map

Illustrated Parts CatalogMaintenance and Service Guide 3–5Notebook Major Components (Continued)

Pagina 160 - Connector Pin Assignments

1–2 Maintenance and Service GuideProduct Description1.1 ModelsNotebook model information is shown in Tables 1-1 and 1-2.Table 1-1HP Pavilion zd7000 Se

Pagina 161 - Universal Serial Bus Port

3–6 Maintenance and Service GuideIllustrated Parts CatalogcTable 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numbe

Pagina 162 - External Monitor Port

Illustrated Parts CatalogMaintenance and Service Guide 3–7Notebook Major Components (Continued)

Pagina 163

3–8 Maintenance and Service GuideIllustrated Parts CatalogTable 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

Pagina 164 - Audio-In (Microphone) Jack

Illustrated Parts CatalogMaintenance and Service Guide 3–9Notebook Major Components (Continued)

Pagina 165 - Parallel Port

3–10 Maintenance and Service GuideIllustrated Parts CatalogTable 3-1Spare Parts: Notebook Major Components(Continued)Item DescriptionSpare Part Number

Pagina 166 - Power Cord Set Requirements

Illustrated Parts CatalogMaintenance and Service Guide 3–11Notebook Major Components (Continued)

Pagina 167 - Country-Specific Requirements

3–12 Maintenance and Service GuideIllustrated Parts CatalogcTable 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numb

Pagina 168

Illustrated Parts CatalogMaintenance and Service Guide 3–13Notebook Major Components (Continued)

Pagina 169 - Screw Listing

3–14 Maintenance and Service GuideIllustrated Parts CatalogTable 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numbe

Pagina 170 - Phillips PM2.5×4.0 Screw

Illustrated Parts CatalogMaintenance and Service Guide 3–15Notebook Major Components (Continued)

Pagina 171

Product DescriptionMaintenance and Service Guide 1–3Key Description Options8 RAM 10 = 1024 MB76 = 768 MB51 = 512 MB9 Operating system H = Microsoft® W

Pagina 172 - Phillips PM2.5×5.0 Screw

3–16 Maintenance and Service GuideIllustrated Parts CatalogTable 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numbe

Pagina 173

Illustrated Parts CatalogMaintenance and Service Guide 3–173.3 Miscellaneous Plastics Kit ComponentsMiscellaneous Plastics Kit ComponentsTable 3-2Misc

Pagina 174 - Phillips PM2.5×6.0 Screw

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.4 Miscellaneous Cable Kit ComponentsMiscellaneous Cable Kit ComponentsTable 3-3Miscellane

Pagina 175 - Phillips PM2.5×8.0 Screw

Illustrated Parts CatalogMaintenance and Service Guide 3–193.5 Mass Storage DevicesMass Storage DevicesTable 3-4Mass Storage Devices Spare Part Number

Pagina 176

3–20 Maintenance and Service GuideIllustrated Parts CatalogMass Storage Devices (Continued)Table 3-4Mass Storage Devices Spare Part Number Information

Pagina 177

Illustrated Parts CatalogMaintenance and Service Guide 3–213.6 Personal Video Recorder DevicesPersonal Video Recorder DevicesTable 3-5Personal Video R

Pagina 178

3–22 Maintenance and Service GuideIllustrated Parts CatalogPersonal Video Recorder Devices (Continued)Table 3-5Personal Video Recorder Devices Spare P

Pagina 179

Illustrated Parts CatalogMaintenance and Service Guide 3–233.7 MiscellaneousTable 3-6Spare Parts: Miscellaneous (not illustrated)DescriptionSpare Part

Pagina 180

3–24 Maintenance and Service GuideIllustrated Parts CatalogScrew Kit (includes the following screws; refer toAppendix C, “Screw Listing,” for more inf

Pagina 181 - Table C-5

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

Pagina 182 - HM5.0×9.0 Standoff

1–4 Maintenance and Service GuideProduct DescriptionTable 1-2HP Pavilion zd7000 Series Notebook PC andHP Media Center zd7000Series Notebook PC Models

Pagina 183 - Table C-7

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Pagina 184 - Phillips PM1.5×4.0 Screw

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Pagina 185

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Pagina 186

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Pagina 187

4–6 Maintenance and Service GuideRemoval and Replacement PreliminariesOther grounding equipment recommended for use in preventing electrostatic damage

Pagina 188

Removal and Replacement PreliminariesMaintenance and Service Guide 4–7Table 4-2 lists the shielding protection provided by antistatic bags and floor m

Pagina 189

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are 67 screws and st

Pagina 190

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the notebook serial number to HP when requesting informatio

Pagina 191

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Pagina 192

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installat

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