HP Z640 Guía de usuario

HP Z440, Z640, and Z840 WorkstationSeriesMaintenance and Service Guide

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Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to rundiagnostic t

Diagnostic codes and errorsThis section presents information about diagnostic LED codes, LED color definitions, and POST errormessages to help you tro

Activity Possible cause Recommended action2. Check if a device is causing the problem by removing allattached devices (such as hard, diskette, or opti

Activity Possible cause Recommended actionPress and hold the power button for less than four seconds. If thehard drive LED turns white, then:1. Remove

●Keyboard●DIMMs●Diskette drives●All mass storage devices●Processors●Controllers●Fans●Temperature sensors●Cables (front/rear panels, audio, and USB por

Screen message Probable cause Recommended action214—DIMM ConfigurationWarningDIMMs are not installed correctly (notpaired correctly).See the service l

Screen message Probable cause Recommended action518—PCI fan not detected PCI fan missing, disconnected, ordefective.1. Reseat the fan cable.2. Reseat

Screen message Probable cause Recommended action2. Reseat or replace the missing mechanism cable.922—Front USB 2 NotConnectedFront USB 2 mechanism is

5 Configuring password security andresetting CMOS This chapter describes how to configure password security and to reset CMOS.●Preparing to configure

Resetting the password jumper Use the following procedure to disable the power-on or setup password features and clear the power-on andsetup passwords

1 Hardware overview This chapter presents an overview of workstation hardware components.●HP Z440 Workstation components●HP Z640 Workstation component

Clearing and resetting the CMOS This section describes the steps necessary to successfully clear and reset the CMOS. The CMOS of thecomputer stores pa

Using Computer Setup (F10) Utility to reset CMOS1. Access Computer Setup (F10) Utility menu.2. When Computer Setup message appears in the lower-right

A Linux technical notesHP offers a variety of Linux solutions for HP workstation customers:●HP offers an Ubuntu preload on some new Z Series Workstati

might present two audio hardware choices. If you do not hear sound through the speakers, one possiblereason is that the graphics card (default) is sel

To customize display characteristics and resolutions when the computer is using an NVIDIA driver, executethe following command:/usr/bin/nvidia-setting

B Configuring RAID devices This appendix explains how to configure RAID arrays on your workstation.●RAID hard drive maximum and associated storage con

Supported RAID configurationsAll workstation platforms have the following controllers:●LSI 2308 controllers — HP Z840 Workstations●LSI 9217-4i4e contr

Configuring Intel SATA RAID This section describes how to use Intel® Rapid Storage Technology enterprise (Intel® RSTe) to set up andmanage SATA RAID v

Configuring RAID with the Intel utilityFollow these steps to create RAID volumes.NOTE: The option ROM displays once for each controller. Following the

Configuring RAID on an LSI 2308 or LSI 9217-4i4e controller This section explains how to use the LSI Logic Configuration Utility to set up a SATA or S

HP Z440 Workstation front panel components1 External drive bays 5 USB 3.0 charging port2 Optical drive 6USB 3.0 ports (3)3Power button and LED 7Aud

RAID 1 configurationFollow these steps to configure an Integrated Mirroring (IM) volume with the BIOS-based configuration utility.The procedure assume

RAID 1E/10 configurationFollow these steps to configure an Integrated Mirroring Extended (IME) volume. The procedure assumes thesystem has the require

Configuring RAID on an LSI 9270-8i MegaRAID controller This section explains how to use the LSI Logic Configuration Utility to set up SATA or SAS RAID

●Write Through:The configuration might result in slower performance.●Always Write Back: The configuration results in optimal performance, but there is

Configuring software RAIDSee the following sites for additional information about configuring software RAID on Red Hat EnterpriseLinux (RHEL) or SUSE

C System board designators HP Z440 and Z640 Workstation system board designatorsDesignator Name on board ComponentE1 ME/AMT Flash Override BIOS ME/AMT

Designator Name on board ComponentSW3 Rear Power Switch Rear power button/LEDSW50 CMOS Clear CMOS buttonXBT1 BAT BatteryXMM1 CPU0-DIMM8 CPU0 Memory DI

HP Z840 WorkstationsDesignator Name on board ComponentE1/JP1 ME/AMT Flash Override BIOS ME/AMT Flash Override HeaderE3/JP3 [no label] Override Option

Designator Name on board ComponentP70 CPU+MEM FANS Processor and Memory FansP80 SAS0 SAS/SATA Port 0P81 SAS1 SAS/SATA Port 1P82 SAS2 SAS/SATA Port 2P8

Designator Name on board ComponentXMM15 CPU1-DIMM6 CPU1 Memory DIMM6XMM16 CPU1-DIMM5 CPU1 Memory DIMM5HP Z840 Workstations 119

HP Z440 Workstation rear panel components1 Power supply Built-In Self-Test(BIST) LED8 Audio line-out jack (light green)2Rear power button and LED 9 A

D Statement of VolatilityZ440 WorkstationHP confirms that Intel-based Z440 personal workstation contains DDR RAM volatile memory (memoryamount depends

4. Save and exit BIOS.5. Press F1 when prompted to accept the clearing of the TPM nonvolatile memory.6. Download the latest BIOS for this system and o

IndexCCable management 49CMOS 98clearing and resetting 100Computer Setup (F10) Utility 25menu 27Configuring RAID devices 105maximum hard drives allowe

HP Z440 Workstation chassis components1 Fan 10 System board2 Hard drive carrier 11 Rear system fan and holder3 Hard drive, 3.5-inch 12 Chassis4 Side a

HP Z440 Workstation system board components I/O PCI/PCIe Power Security1 Front audio 13 PCIe2 x1 23 Battery 31 Chassis intrusion sensor2 Front USB 3.0

HP Z440 Workstation system board architecture ●Dark blue slots are attached to CPU0 and available with CPU0.●Purple and gray slots are attached to PCH

●Error checking and correcting (ECC)-protected●Four direct-attach memory channels enable low-latency access and fast data transfer forimproved perform

HP Z640 Workstation components For complete and current information on supported accessories and components for the computer, seehttp://partsurfer.hp.

HP Z640 Workstation rear panel components1 Power supply Built-In Self-Test(BIST) LED7AMT-enabled network jack(orange)2Rear power button and LED 8 Aud

Copyright Information© Copyright 2014 Hewlett-PackardDevelopment Company, L.P.First Edition: October 2014Part Number: 748721-001WarrantyThe informatio

HP Z640 Workstation chassis components 1 Hard drive carrier 10 Side access panel2 Hard drive, 3.5-inch 11 Card guide and front fan3 Fan baffle 12 Powe

HP Z640 Workstation system board components I/O PCI/PCIe Power1 Front audio 12 PCIe2 x1 25 Battery2 Front USB 3.0 13 PCIe3 x16 26 Processor and memory

HP Z640 Workstation system board architecture ●Dark blue slots are attached to CPU0 and available with CPU0.●Purple and gray slots are attached to PCH

HP Z640 Workstation system board riser architecture●Dark blue slots are attached to CPU0 and available with CPU0.●Purple and gray slots are attached t

●With one processor, up to 128 GB system memory (32 GB DIMMs)●With second processor, up to 256 GB system memory (32 GB DIMMs)●2133 MHz 4, 8, 16 ECC Re

HP Z840 Workstation componentsFor information on supported accessories and components, see http://partsurfer.hp.com.●HP Z840 Workstation front panel c

HP Z840 Workstation rear panel components1 Power supply Built-In Self-Test (BIST)LED8 USB 2.0 ports (2, black)2Rear power button 9 USB 3.0 ports (4,

HP Z840 Workstation chassis components 1 Processor heatsinks (primary and secondary) 11 Rear system fans2 Hard drive carrier 12 Power supply3 Hard dri

HP Z840 Workstation system board components I/O PCI/PCIe Power1 Front audio 16 PCIe3 x4 – CPU0 31 Battery2 Front USB 3.0 17 PCIe3 x16 – CPU0 32 PCU/me

HP Z840 Workstation system board architecture●Dark blue slots are attached to CPU0 and available with CPU0.●Purple and gray slots are attached to PCH.

About this guideThis guide provides service and maintenance information, technical details and configuration guidance forthe HP Z440, Z640, and Z840 W

HP Z840 Workstation specifications ProcessortechnologyIntel Series C612 chipset:●Support for the Intel Xeon Processor E5-2600 Series, including proces

●Eight external and one internal USB 3.0 port●Two external and two internal USB 2.0 portsWeight●Standard configuration: 23.5 kg (51.8 lb)●Minimum conf

Ensuring proper ventilationProper ventilation for the system is important for workstation operation. Follow these guidelines:●Operate the workstation

2 System management This section describes the tools and utilities that provide system management for the workstation.TopicsPower management features

Hyper-Threading Technology (HTT)This computer supports HTT, an Intel-proprietary technology that improves processor performance throughparallelization

Computer Setup (F10) UtilityTopicsComputer Setup (F10) Utility functions on page 25Accessing Computer Setup (F10) Utility on page 26Computer Setup (F1

●Enable power-on password prompts during system restarts (warm-starts) and when the computer isstarted.●Hide or show the integrated I/O functionality,

Computer Setup (F10) Utility menuThe following table describes the functions available in the Computer Setup (F10) Utility menu.NOTE: With new BIOS re

Heading Option Description Apply Custom Defaultsand ExitRestores the default settings defined in Default Setup. Ignore Changes andExitExits workstat

Heading Option Description USB Device Control Set workstation USB ports to Enabled/Disabled:●Front USB Ports●Rear USB Ports◦USB Port 1◦USB Port 2◦USB

iv About this guide

Heading Option Description◦Hard Drive— USB Hard Drive— Hard Drive Name◦Network Controller (This option is available only if the workstation isconnecte

Heading Option Description◦Runtime Power Management—(Enable or Disable)◦Idle Power Savings—Extended (default) or Normal; extended mode reducesprocesso

Desktop managementThis section summarizes capabilities, features, and key components of computer management.TopicsInitial computer configuration and d

Initial computer configuration and deploymentThe computer includes a preinstalled system software image. After a brief software unbundling process, th

5. Turn off the computer you want to configure (the target computer), and connect the removable storagedevice that contains the configuration.6. Turn

HP System Software ManagerHP System Software Manager (SSM) is a utility that is available on Windows computers. It enables you toupdate system-level s

Recovering the computer from Boot Block Recovery modeTo recover the computer after it enters Boot Block recovery mode:1. Remove any media such as USB

Feature PurposeRemovable Media Boot Control Prevents booting from removable media drivesUSB Interface Control Prevents transfer of data through the in

Access to Computer Setup (F10) Utility and DriveLock can be restricted through the setup password. Byspecifying a setup password and not giving it to

In a single-drive computer, when DriveLock is enabled, the computer might not be able to boot to theoperating system, and might try to boot from the n

Table of contents1 Hardware overview ...

1. Turn on or restart the computer.2. As soon as the computer is turned on, repeatedly press the F10 key until you enter Computer Setup(F10) Utility.I

4. When the key icon appears, enter the current password, a slash (/) or alternative delimiter character,the new password, another slash (/) or altern

National keyboard delimiter charactersEach keyboard meets country-specific requirements. The syntax and keys you use for changing or deletingpasswords

Setting the protection levelTo set the Smart Cover Sensor protection level:1. Turn on or restart the computer.2. During startup, press and hold the F1

Changing the power button configuration (Windows only)CAUTION: To reduce the risk of data loss, do not use the power button to turn off the computer u

3 Component replacement information andguidelines This chapter provides warnings, cautions, information, and guidelines for removal and replacementpro

CAUTION: Static electricity can damage the electronic components of the computer. To prevent damage tothe computer, observe the following Electrostati

●Avoid contact with pins, leads, or circuitry.●Place reusable electrostatic-sensitive parts from assemblies in protective packaging ornonconductive fo

Product recyclingHP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeablebatteries.For information

Cable management Proper routing of the internal cables is critical to the operation of the workstation. Follow good cablemanagement practices when rem

Computer Setup (F10) Utility menu ... 27Desktop managem

Processor and processor heatsink CAUTION: Observe the following cautions when removing or replacing the heatsink.— When removing the heatsink, loosen

Expansion slots This section identifies and describes computer expansion card slots, and presents card configurationinformation.Go to http://www.hp.co

HP Z440 Workstation slot identification and description Maximum power used by all slots must not exceed total system power and is subject to configura

HP Z440 Workstation installation sequence recommendationsLoadorderCard description Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Slot 61 First PCIe graphic card

HP Z640 Workstation slot identification and description Maximum power used by all slots must not exceed total system power and is subject to configura

NOTE: Slots two, four, and five are PCIe GEN3 slots. Slot two is the primary graphics slot; slot five is thesecondary graphics slot.Slots three and fo

HP Z840 Workstation slot identification and description Maximum power used by all slots must not exceed total system power and is subject to configura

NOTE: It is normal for the expansion card retention clamp to have a slight (5-10 degree) angle when closed.If the angle is greater than this, open the

Requires 2ndprocessor LoadorderCard description TypeSlot0(Mechonly)Slot1(PCIe3x8)Slot2(PCIe3x16)Slot3(PCIe3 x8)Slot4(PCIe3 x16)Slot 5(PCIe

Hard drives and optical drivesHandling hard drivesCAUTION: Take proper precautions when handling hard drives to prevent loss of work and damage to the

Tools and software requirements ... 46Electrostatic d

HP Z440 Workstations — Intel AHCI SATA controller guidelinesSee HP Z440 Workstation system board components on page 5 to determine the location of sys

HP Z440 Workstations — LSI 9217-4i4e RAID controller guidelinesSee HP Z440 Workstation system board components on page 5 to determine the location of

HP Z640 Workstations — Intel AHCI SATA controller guidelinesSee HP Z640 Workstation system board components on page 11 to determine the location of sy

HP Z640 Workstations — LSI 9217-4i4e RAID controller guidelinesSee HP Z640 Workstation system board components on page 11to determine the location of

HP Z840 Workstation cabling guidelinesSee HP Z840 Workstation system board components on page 18 to determine the location of system boardconnectors.N

Memory Supported DIMM configurations NOTE: Mirroring and DIMM sparing are not supported.Platform ConfigurationHP Z440●Eight DIMM slots●Registered ECC

CAUTION: DIMMs and their sockets are keyed for proper installation. To prevent socket or DIMM damage,align these guides properly when installing DIMMs

HP Z640 Workstation DIMM installation order Install DIMMs in this order.NOTE: If you install DIMMs of different sizes, load them in order of size, sta

HP Z840 Workstation DIMM installation order Install DIMMs in this order.NOTE: If you install DIMMs of different sizes, load them in order of size, sta

Power supply Power supply specificationsAll power supplies have these specifications:●Wide-ranging, active Power Factor Correction (PFC)●ENERGY STAR®

HP Z440 Workstation system cabling ... 73HP Z640 Workstation system cabling ...

HP Z640 power supply specifications 925w 90% Efficient, Custom PSU (Wide-Ranging,Active PFC)Operating voltage range 90–269 VACRated voltage range100–

HP Z840 power supply specifications 850W 88% Efficient, Custom PSU(Wide-Ranging, Active PFC)1125W/1275W*/1450W* 90%Efficient, Custom PSU (Wide-Rangin

Power consumption and heat dissipationPower consumption and heat dissipation specifications are available for multiple configurations. To reviewavaila

System cablingHP Z440 Workstation system cablingSee HP Z440 Workstation system board components on page 5 to determine the location of system boardcon

HP Z640 Workstation system cablingSee HP Z640 Workstation system board components on page 11 to determine the location of system boardconnectors.Cable

HP Z840 Workstation system cablingSee HP Z840 Workstation system board components on page 18 to determine the location of system boardconnectors.Cable

4 Diagnostics and troubleshooting This chapter describes the tools available for diagnosing and troubleshooting system issues.●Calling support●Locatin

Locating ID labelsTo assist in troubleshooting, product, serial, and authentication numbers are available on each computer.●All workstations have a se

Diagnosis guidelines If you encounter a problem with the computer, monitor, or software, the following sections provide a list ofgeneral suggestions t

Troubleshooting checklistBefore running diagnostic utilities, make sure that.●The computer is connected to a working electrical outlet and powered on,

Using the CMOS button to reset CMOS ... 100Using Computer Setu

Instant Support and Active ChatHP Instant Support is a set of web-based support tools that automate and speed up the resolution of desktopcomputing, t

During operation●Look for blinking LEDs on the workstation. The blinking lights are error codes that will help youdiagnose the problem. Refer to the D

Troubleshooting scenarios and solutionsThis section presents troubleshooting scenarios and possible solutions for a Windows-based system.Solving minor

Problem Cause Possible Solution2. Repeat this process until the faulty device is identified.Remove the graphics card last. Replace the faulty device.3

Solving hard drive problemsProblem Cause SolutionHard drive error Hard disk has bad sectors or hasfailed.Locate and block the usage of bad sectors. If

Solving display problemsThese suggestions apply to monitors connected to desktop and tower configurations, and to externalmonitors connected to all-in

Problem Cause SolutionCables are not properlyconnected.Verify that the graphics cable is connected to the graphicscard and the monitor.Blurry video or

Solving audio problemsProblem Cause SolutionSound does not come out of thespeaker or headphones.Software volume control isturned down.Double-click the

Solving printer problemsProblem Cause SolutionPrinter does not print. Printer is not turned on andonline.Turn the printer on and be sure it is online.

Problem Cause Solutionevery second), followed by a two-second pause.A fan might be blocked or notturning.ORThe processor heatsink fanassembly is not p