Maintenance and Service GuideHP Pavilion dv9000 and dv9200 Notebook PCDocument Part Number: 417615-0 04December 2007This guide is a troubleshooting re
1–2 Maintenance and Service GuideProduct Description1.1 Fe a t u r e s The following processors are available, varying by computer model:❏ Intel Core
3–34 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description432947-001 17.0-inch, SXGA+, TFT Single Lamp display assembly
Illustrated Parts CatalogMaintenance and Service Guide 3–35Spare Part Number Description432959-001 Display inverter for use with Dual Lamp display pan
3–36 Maintenance and Service GuideIllustrated Parts Catalog432982-001 Rubber kit for models with AMD processors432983-001 Escrow Kit for use only with
Illustrated Parts CatalogMaintenance and Service Guide 3–37Spare Part Number Description434660-001 G73 system board for use in models with Intel proce
3–38 Maintenance and Service GuideIllustrated Parts Catalog436068-001 Display bezel for use with Dual Lamp display panelswithout camera436157-001 Inte
Illustrated Parts CatalogMaintenance and Service Guide 3–39Spare Part Number Description439131-001 TV tuner antenna439254-001 Remote control, ExpressC
3–40 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description441541-171 Keyboard for use in Saudi Arabia441541-251 Keyboard
Illustrated Parts CatalogMaintenance and Service Guide 3–41448003-001 2048-MB memory module, PC-5300, 667-MHz, 1-DIMM for use only with models using A
3–42 Maintenance and Service GuideIllustrated Parts Catalog
Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl
Product DescriptionMaintenance and Service Guide 1–3 TouchPad pointing device with on/off button and dedicated two-way scroll zone Integrated 10/100
4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati
Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components
4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e
Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution
4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio
Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri
4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated
Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 109 s
5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the computer serial number to HP when requesting informatio
Removal and Replacement ProceduresMaintenance and Service Guide 5–3Section Description# of Screws Removed5.4 Hard Drive 2 loosened to remove each hard
1–4 Maintenance and Service GuideProduct Description❏ S-Video-out❏ Universal Serial Bus (USB) v. 2.0 (4 ports)1.2 Resetting the ComputerIf the compute
5–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description# of Screws Removed5.14 Display AssemblyDisplay bezelCamera modu
Removal and Replacement ProceduresMaintenance and Service Guide 5–55.3 Preparing the Computer For DisassemblyBefore you begin any removal or installat
5–6 Maintenance and Service GuideRemoval and Replacement Proceduresb. Slide and hold the battery release latch 1 to the left. (The front edge of the b
Removal and Replacement ProceduresMaintenance and Service Guide 5–75.4 Hard DriveHard Drive Spare Part Number InformationHard drives (include bracket
5–8 Maintenance and Service GuideRemoval and Replacement Procedures1. Prepare the computer for disassembly (refer to Section 5.3).2. Loosen the two ca
Removal and Replacement ProceduresMaintenance and Service Guide 5–95. Use the mylar tab 1 to lift the hard drive 2 until it disconnects from the compu
5–10 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the four Phillips PM3.0×3.0 screws 1 that secure the hard drive bracket
Removal and Replacement ProceduresMaintenance and Service Guide 5–115.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are i
5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.6 Memory Module1. Prepare the computer for disassembly (refer to Section 5.3).Me
Removal and Replacement ProceduresMaintenance and Service Guide 5–132. Loosen the two captive Phillips PM2.0×5.0 screws 1 that secure the memory modul
Product DescriptionMaintenance and Service Guide 1–51. 3 Powe r M a n a g e m e n tThe computer comes with power management features that extend batt
5–14 Maintenance and Service GuideRemoval and Replacement Procedures5. Spread the retaining tabs 1 on each side of the memory module socket to release
Removal and Replacement ProceduresMaintenance and Service Guide 5–155.7 RTC Battery1. Prepare the computer for disassembly (refer to Section 5.3).2. R
5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Mini Card ModuleMini Card ModuleSpare Part Number InformationFor use only with
Removal and Replacement ProceduresMaintenance and Service Guide 5–171. Prepare the computer for disassembly (Section 5.3).2. Remove the memory module
5–18 Maintenance and Service GuideRemoval and Replacement Procedures3. Make note of which wireless antenna cable is attached to which antenna clip on
Removal and Replacement ProceduresMaintenance and Service Guide 5–195.9 Optical Drive1. Prepare the computer for disassembly (Section 5.3).2. Remove t
5–20 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the optical drive.Removing the Optical Drive6. Position the optical driv
Removal and Replacement ProceduresMaintenance and Service Guide 5–218. Remove the optical drive bracket 2.Removing the Optical Drive BracketReverse th
5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Switch Cover1. Prepare the computer for disassembly (Section 5.3).2. Close th
Removal and Replacement ProceduresMaintenance and Service Guide 5–23Removing the Switch Cover Screws
1–6 Maintenance and Service GuideProduct Description1. 4 E x t e r n a l C o m p o n e n t sThe external components on the front of the computer are
5–24 Maintenance and Service GuideRemoval and Replacement Procedures5. Turn the computer display-side up with the front toward you.6. Open the compute
Removal and Replacement ProceduresMaintenance and Service Guide 5–258. Release the zero insertion force (ZIF) connector 1 to which the LED board cable
5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Keyboard1. Prepare the computer for disassembly (Section 5.3).2. Remove the s
Removal and Replacement ProceduresMaintenance and Service Guide 5–273. Remove the Phillips PM2.5×7.0 screw that secures the keyboard to the computer.R
5–28 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer display-side up with the front panel toward you.5. Open the c
Removal and Replacement ProceduresMaintenance and Service Guide 5–297. Lift the rear edge of the keyboard 1 until it rests at an angle.8. Slide the ke
5–30 Maintenance and Service GuideRemoval and Replacement Procedures10. Release the ZIF connector 1 to which the keyboard cable is connected and disco
Removal and Replacement ProceduresMaintenance and Service Guide 5–315.12 Speaker Assembly1. Prepare the computer for disassembly (Section 5.3).2. Remo
5–32 Maintenance and Service GuideRemoval and Replacement Procedures6. Remove the two black Phillips PM2.5×5.0 screws 1 that secure the speaker assemb
Removal and Replacement ProceduresMaintenance and Service Guide 5–335.13 Power Button Board1. Prepare the computer for disassembly (Section 5.3).2. Re
Product DescriptionMaintenance and Service Guide 1–73 Drive light Blinking: The hard drive or optical drive is being accessed.4 Wireless switch Turns
5–34 Maintenance and Service GuideRemoval and Replacement Procedures6. Remove the silver Phillips PM2.5×5.0 screw 1 that secures the power button boar
Removal and Replacement ProceduresMaintenance and Service Guide 5–355.14 Display Assembly1. Prepare the computer for disassembly (Section 5.3) and rem
5–36 Maintenance and Service GuideRemoval and Replacement Procedures2. Close the computer.3. Turn the computer upside down with the rear panel toward
Removal and Replacement ProceduresMaintenance and Service Guide 5–375. Turn the computer display-side up with the front toward you.6. Open the compute
5–38 Maintenance and Service GuideRemoval and Replacement ProceduresÄCAUTION: Support the display assembly when removing the following screws. Failure
Removal and Replacement ProceduresMaintenance and Service Guide 5–3912. Remove the following:1 Three rubber screw covers on the display bezel top edge
5–40 Maintenance and Service GuideRemoval and Replacement Procedures13. Flex the inside edges of the left and right sides 1 and the top and bottom sid
Removal and Replacement ProceduresMaintenance and Service Guide 5–41✎The camera module is secured to the display enclosure by a 2-sided adhesive pad.
5–42 Maintenance and Service GuideRemoval and Replacement Procedures17. Remove the inverter 1 from the display enclosure.18. Disconnect the display ca
Removal and Replacement ProceduresMaintenance and Service Guide 5–4319. Remove the six Phillips PM2.5×8.0 screws 1 that secure the display panel to th
1–8 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the computer are shown below and described in Table 1-
5–44 Maintenance and Service GuideRemoval and Replacement Procedures21. Remove the two Phillips PM2.0×3.0 screws 1 that secure each display hinge to t
Removal and Replacement ProceduresMaintenance and Service Guide 5–4524. If it is necessary to replace the wireless antenna transceivers and cables, re
5–46 Maintenance and Service GuideRemoval and Replacement Procedures28. If it is necessary to replace the microphones and cables, release the retentio
Removal and Replacement ProceduresMaintenance and Service Guide 5–4731. If it is necessary to replace the camera cable, release the retention tabs 1 b
5–48 Maintenance and Service GuideRemoval and Replacement Procedures5.15 Top Cover1. Prepare the computer for disassembly (Section 5.3) and remove the
Removal and Replacement ProceduresMaintenance and Service Guide 5–492. Turn the computer upside down with the front toward you.3. Remove the eight Phi
5–50 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the four silver Phillips PM2.5×5.0 screws that secure the top cover to t
Removal and Replacement ProceduresMaintenance and Service Guide 5–515. Turn the computer right-side up with the front toward you.6. Disconnect the pow
5–52 Maintenance and Service GuideRemoval and Replacement Procedures8. Remove the five Phillips PM2.5×8.0 screws 1 and the silver Phillips PM2.5×5.0
Removal and Replacement ProceduresMaintenance and Service Guide 5–539. Lift the rear edge of the top cover until it disengages from the computer, and
Product DescriptionMaintenance and Service Guide 1–94 Expansion port 3 Connects the computer to an optional expansion product.✎The computer has only o
5–54 Maintenance and Service GuideRemoval and Replacement Procedures5.16 Wireless Switch Board1. Prepare the computer for disassembly (Section 5.3) an
Removal and Replacement ProceduresMaintenance and Service Guide 5–552. Release the ZIF connector 1 to which the wireless switch board cable is connect
5–56 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two silver Phillips PM2.5×5.0 screws 1 that secure the wireless swit
Removal and Replacement ProceduresMaintenance and Service Guide 5–575.17 Audio Board1. Prepare the computer for disassembly (Section 5.3) and remove t
5–58 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the silver Phillips PM2.5×5.0 screw 1 that secures the audio board to th
Removal and Replacement ProceduresMaintenance and Service Guide 5–595.18 Bluetooth Module1. Prepare the computer for disassembly (Section 5.3) and rem
5–60 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the Bluetooth module cable 1 from the system board.✎The Bluetooth mo
Removal and Replacement ProceduresMaintenance and Service Guide 5–615.19 USB/Magnetic Board1. Prepare the computer for disassembly (Section 5.3) and r
5–62 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the USB/magnetic board cable 1 from the ExpressCard assembly.✎The US
Removal and Replacement ProceduresMaintenance and Service Guide 5–635.20 ExpressCard Assembly1. Prepare the computer for disassembly (Section 5.3) and
1–10 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the computer are shown below and described in Table
5–64 Maintenance and Service GuideRemoval and Replacement Procedures2. Push in on the ExpressCard slot bezel 1 to release the bezel from the ExpressCa
Removal and Replacement ProceduresMaintenance and Service Guide 5–654. Remove the four silver Phillips PM2.5×5.0 screws 1 that secure the ExpressCard
5–66 Maintenance and Service GuideRemoval and Replacement Procedures5.21 Top Cover Support Trim1. Prepare the computer for disassembly (Section 5.3) a
Removal and Replacement ProceduresMaintenance and Service Guide 5–672. Turn the computer upside down with the front toward you.3. Remove the four Phil
5–68 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer right-side up with the front toward you.5. Remove the Phillip
Removal and Replacement ProceduresMaintenance and Service Guide 5–695.22 Display Lid Switch Module1. Prepare the computer for disassembly (Section 5.3
5–70 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the display lid switch module by firmly pulling it off the fan/heat sink
Removal and Replacement ProceduresMaintenance and Service Guide 5–715.23 Power Connector Assembly1. Prepare the computer for disassembly (Section 5.3)
5–72 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the two silver Phillips PM2.5×5.0 screws 1 that secure the power connect
Removal and Replacement ProceduresMaintenance and Service Guide 5–734. Remove the silver Phillips PM2.5×5.0 screw 1 that secures the USB board to the
Product DescriptionMaintenance and Service Guide 1–11Table 1-3Right-Side ComponentsItem Component Function1 USB ports (2) Connect optional USB devices
5–74 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the black Phillips PM2.5×5.0 screw 1 that secures the power connector as
Removal and Replacement ProceduresMaintenance and Service Guide 5–755.24 System Board✎When replacing the system board, ensure that the following compo
5–76 Maintenance and Service GuideRemoval and Replacement Procedures❏ Top cover (Section 5.15)❏ Wireless switch board (Section 5.16)❏ Audio board (Sec
Removal and Replacement ProceduresMaintenance and Service Guide 5–774. Remove the three Phillips PM2.5×8.0 screws 1 and the three silver Phillips PM2.
5–78 Maintenance and Service GuideRemoval and Replacement Procedures5. Lift the right side of the system board 1 until it rests at an angle.6. Remove
Removal and Replacement ProceduresMaintenance and Service Guide 5–799. If it is necessary to replace the power connector assembly or the USB board cab
5–80 Maintenance and Service GuideRemoval and Replacement Procedures5.25 Fan/Heat Sink Assembly✎When replacing the fan/heat sink assembly, be sure the
Removal and Replacement ProceduresMaintenance and Service Guide 5–812. Turn the system board upside down with the expansion port and external monitor
5–82 Maintenance and Service GuideRemoval and Replacement Procedures✎The thermal pads and thermal paste should be thoroughly cleaned from the surfaces
Removal and Replacement ProceduresMaintenance and Service Guide 5–836. Loosen the three captive silver Phillips PM2.5×5.0 screws 1 that secure the hea
© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P.Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks o
1–12 Maintenance and Service GuideProduct DescriptionThe computer keyboard components are shown below and described in Table 1-4.Keyboard Components
5–84 Maintenance and Service GuideRemoval and Replacement Procedures✎The thermal pads and thermal paste should be thoroughly cleaned from the surfaces
Removal and Replacement ProceduresMaintenance and Service Guide 5–855.26 Processor1. Prepare the computer for disassembly (Section 5.3) and remove the
5–86 Maintenance and Service GuideRemoval and Replacement Procedures❏ Switch cover (Section 5.10)❏ Keyboard (Section 5.11)❏ Speaker assembly (Section
Removal and Replacement ProceduresMaintenance and Service Guide 5–872. Turn the processor locking screw 1 one-half turn counterclockwise until you hea
5–88 Maintenance and Service GuideRemoval and Replacement Procedures
Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensionsWith Dual Lam
6–2 Maintenance and Service GuideSpecificationsTemperatureOperating*Nonoperating5°C to 35°C-20°C to 60°C41°F to 95°F-4°F to 140°FRelative humidity (no
SpecificationsMaintenance and Service Guide 6–3Table 6-217.0-inch, WSXGA+, TFT DisplayDimensionsHeightWidthDiagonal23.00 cm36.90 cm43.40 cm9.06 in14.4
6–4 Maintenance and Service GuideSpecificationsTable 6-317.0-inch, WXGA+, TFT DisplayDimensionsHeightWidthDiagonal23.00 cm36.90 cm43.40 cm9.06 in14.49
SpecificationsMaintenance and Service Guide 6–5Table 6-4Hard Drives160-GB* 120-GB*DimensionsHeightWidthWeight9.5 mm70 mm102 g9.5 mm70 mm102 gInterface
Product DescriptionMaintenance and Service Guide 1–13Table 1-4Keyboard ComponentsItem Component Function1 Function keys Execute frequently used system
6–6 Maintenance and Service GuideSpecifications100-GB* 80-GB*DimensionsHeightWidthWeight9.5 mm70 mm102 g9.5 mm70 mm102 gInterface type ATA-5 ATA- 5Tra
SpecificationsMaintenance and Service Guide 6–7Table 6-5Primary 8-cell, Li-Ion BatteryDimensionsHeightWidthDepthWeight1.83 cm27.18 cm5.23 cm0.34 kg0.7
6–8 Maintenance and Service GuideSpecificationsTable 6-6DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18
SpecificationsMaintenance and Service Guide 6–9Table 6-7DVD±RW/R andCD-RW Double-Layer Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5,
6–10 Maintenance and Service GuideSpecificationsTable 6-8System DMAHardware DMA System FunctionDMA0 Not applicableDMA1 Not applicableDMA2 Not applicab
SpecificationsMaintenance and Service Guide 6–11Table 6-9System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Quick Launch buttonsIRQ2 C
6–12 Maintenance and Service GuideSpecificationsHardware IRQ System FunctionIRQ12 Synaptics PS/2 port pointing deviceIRQ13 Numeric data processorIRQ14
SpecificationsMaintenance and Service Guide 6–13Table 6-10System I/O AddressesI/O Address (hex) System Function (shipping configuration)0x00000000-0x0
6–14 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0x000001F0-0x000001F7 Primary IDE Channel0x0
SpecificationsMaintenance and Service Guide 6–15I/O Address (hex) System Function (shipping configuration)0x00000C6F-0x00000C6F System board resources
1–14 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-5.Top Components, Part 1
6–16 Maintenance and Service GuideSpecificationsTable 6-11System Memory MapMemory Map Address (hex) System Function (shipping configuration)0xD4100000
SpecificationsMaintenance and Service Guide 6–17Memory Map Address (hex) System Function (shipping configuration)0xF2C00000-0xF6BFFFFF Texas Instrumen
6–18 Maintenance and Service GuideSpecifications
Maintenance and Service Guide A–1AScrew ListingThis appendix provides specification and reference information for the screws used in the computer.The
A–2 Maintenance and Service GuideScrew ListingThe remaining screws listed in this appendix are available in the Screw Kits, spare part number 434676-0
Screw ListingMaintenance and Service Guide A–3Phillips PM2.0×11.0 Screw LocationsTable A-3Phillips PM2.0×11.0 ScrewColor Qty. Length ThreadHead WidthS
A–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×8.0 Screw LocationsTable A-4Phillips PM2.5×8.0 ScrewColor Qty. Length ThreadHead WidthBla
Screw ListingMaintenance and Service Guide A–5Phillips PM2.5×8.0 Screw LocationsTable A-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadH
A–6 Maintenance and Service GuideScrew ListingPhillips PM2.5×8.0 Screw LocationsTable A-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadH
Screw ListingMaintenance and Service Guide A–7Phillips PM2.5×8.0 Screw LocationsTable A-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadH
Product DescriptionMaintenance and Service Guide 1–15Table 1-5Top Components, Part 1Item Component Function1 Integrated camera (select models only)Rec
A–8 Maintenance and Service GuideScrew ListingPhillips PM2.5×8.0 Screw LocationsTable A-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadH
Screw ListingMaintenance and Service Guide A–9Phillips PM2.5×8.0 Screw LocationsTable A-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadH
A–10 Maintenance and Service GuideScrew ListingPhillips PM2.5×8.0 Screw LocationsTable A-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length Thread
Screw ListingMaintenance and Service Guide A–11Phillips PM2.5×8.0 Screw LocationTable A-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadH
A–12 Maintenance and Service GuideScrew ListingPhillips PM2.5×8.0 Screw LocationsTable A-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length Thread
Screw ListingMaintenance and Service Guide A–13Phillips PM2.0×3.0 Screw LocationsTable A-5Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthSi
A–14 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable A-5Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length Thread
Screw ListingMaintenance and Service Guide A–15Phillips PM2.0×3.0 Screw LocationsTable A-5Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length Thread
A–16 Maintenance and Service GuideScrew ListingPhillips PM2.0×5.0 Screw LocationsTable A-6Phillips PM2.0×5.0 ScrewColor Qty. Length ThreadHead WidthSi
Screw ListingMaintenance and Service Guide A–17Phillips PM2.5×7.0 Screw LocationTable A-7Phillips PM2.5×7.0 ScrewColor Qty. Length ThreadHead WidthBla
1–16 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-6.Top Components, Part 2
A–18 Maintenance and Service GuideScrew ListingSilver Phillips PM2.5×5.0 Screw LocationsTable A-8Silver Phillips PM2.5×5.0 ScrewColor Qty. Length Thre
Screw ListingMaintenance and Service Guide A–19Silver Phillips PM2.5×5.0 Screw LocationsTable A-8Silver Phillips PM2.5×5.0 Screw (Continued)Color Qty.
A–20 Maintenance and Service GuideScrew ListingSilver Phillips PM2.5×5.0 Screw LocationsTable A-8Silver Phillips PM2.5×5.0 Screw (Continued)Color Qty.
Screw ListingMaintenance and Service Guide A–21Silver Phillips PM2.5×5.0 Screw LocationTable A-8Silver Phillips PM2.5×5.0 Screw (Continued)Color Qty.
A–22 Maintenance and Service GuideScrew ListingSilver Phillips PM2.5×5.0 Screw LocationsTable A-8Silver Phillips PM2.5×5.0 Screw (Continued)Color Qty.
Screw ListingMaintenance and Service Guide A–23Silver Phillips PM2.5×5.0 Screw LocationsTable A-8Silver Phillips PM2.5×5.0 Screw (Continued)Color Qty.
A–24 Maintenance and Service GuideScrew ListingSilver Phillips PM2.5×5.0 Screw LocationsTable A-8Silver Phillips PM2.5×5.0 Screw (Continued)Color Qty.
Screw ListingMaintenance and Service Guide A–25Silver Phillips PM2.5×5.0 Screw LocationsTable A-8Silver Phillips PM2.5×5.0 Screw (Continued)Color Qty.
A–26 Maintenance and Service GuideScrew ListingSilver Phillips PM2.5×5.0 Screw LocationsTable A-8Silver Phillips PM2.5×5.0 Screw (Continued)Color Qty.
Screw ListingMaintenance and Service Guide A–27Black Phillips PM2.5×5.0 Screw LocationsTable A-9Black Phillips PM2.5×5.0 ScrewColor Qty. Length Thread
Product DescriptionMaintenance and Service Guide 1–17Table 1-6Top Components, Part 2Item Component Function1 Media button If QuickPlay is not installe
A–28 Maintenance and Service GuideScrew ListingBlack Phillips PM2.5×5.0 Screw LocationTable A-9Black Phillips PM2.5×5.0 Screw (Continued)Color Qty. Le
Screw ListingMaintenance and Service Guide A–29Phillips PM2.0×4.0 Screw LocationsTable A-10Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthS
A–30 Maintenance and Service GuideScrew ListingPhillips PM2.5×6.0 Screw LocationsTable A-11Phillips PM2.5×6.0 ScrewColor Qty. Length ThreadHead WidthB
Maintenance and Service Guide B–1BBackup and RecoveryBackup and Recovery in Windows XPRecovering System InformationTools provided by the operating sys
B–2 Maintenance and Service GuideBackup and RecoveryBacking Up Your InformationWhen to Back Up On a regularly scheduled basis✎Set reminders to back u
Backup and RecoveryMaintenance and Service Guide B–3Using System Restore PointsWhen you back up your system, you are creating a system restore point.
B–4 Maintenance and Service GuideBackup and Recovery2. Click Restore my computer to an earlier time, and then click Next.3. Follow the on-screen instr
Backup and RecoveryMaintenance and Service Guide B–5✎If you are operating the computer on battery power, you will be prompted to connect to AC power b
B–6 Maintenance and Service GuideBackup and RecoveryReinstalling Preinstalled Programs and Drivers1. Remove the program or driver:✎In some cases, driv
Backup and RecoveryMaintenance and Service Guide B–7✎Microsoft Windows XP has its own built-in repair features, such as System Restore and driver roll
1–18 Maintenance and Service GuideProduct Description3 Previous/rewind buttonWhen a disc is playing in the optical drive: Plays the previous track or
B–8 Maintenance and Service GuideBackup and Recovery3. Click OK.4. Follow the on-screen instructions to complete the system recovery.If you want to pe
Backup and RecoveryMaintenance and Service Guide B–94. Click OK.5. At the System Recovery screen, click Advanced Options.6. Select Delete Recovery Par
B–10 Maintenance and Service GuideBackup and Recovery Create system restore points (operating system feature). System restore points allow you to rev
Backup and RecoveryMaintenance and Service Guide B–11To copy the screen and paste it into a word-processing document:a. Display the screen.b. Copy the
B–12 Maintenance and Service GuideBackup and Recovery3. Click the System Protection tab.4. Under Automatic restore points, select the disk for which y
Backup and RecoveryMaintenance and Service Guide B–13✎Formatted DVD±RW discs and DVD±RW double-layer discs are not compatible with the Recovery Manage
B–14 Maintenance and Service GuideBackup and Recovery✎Before reinstalling the program, be sure it is fully uninstalled.Recovery Manager replaces corru
Backup and RecoveryMaintenance and Service Guide B–152. When the installation wizard opens, follow the installation instructions on the screen.3. Rest
B–16 Maintenance and Service GuideBackup and Recovery❏ Select Start > All Programs > Recovery Manager > Recovery Manager.❏ Restart the comput
Backup and RecoveryMaintenance and Service Guide B–17Updating Reinstalled SoftwareAfter you perform a system recovery, connect to the Internet to upda
Product DescriptionMaintenance and Service Guide 1–19The computer TouchPad components are shown below and described in Table 1-7.TouchPad ComponentsTa
B–18 Maintenance and Service GuideBackup and Recovery
Maintenance and Service Guide C–1CDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h
C–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse
Display Component RecyclingMaintenance and Service Guide C–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers
C–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge
Display Component RecyclingMaintenance and Service Guide C–54. Disconnect all LCD panel cables 1 from the display inverter board and remove the invert
C–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the LCD panel to the display enclosure.6. Remove the LC
Display Component RecyclingMaintenance and Service Guide C–77. Turn the LCD panel upside down.8. Remove all screws that secure the LCD panel frame to
C–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the
Display Component RecyclingMaintenance and Service Guide C–911. Remove the screws 1 that secure the backlight cover to the LCD panel.12. Lift the top
1–20 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown below and described in Table 1-8.
C–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the LCD panel right-side up.15. Remove the backlight cables 1 from the clip 2 in
Display Component RecyclingMaintenance and Service Guide C–1116. Turn the LCD panel upside down.17. Remove the backlight frame from the LCD panel.Remo
C–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h
Display Component RecyclingMaintenance and Service Guide C–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure
C–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the backlight and LCD panel.
Maintenance and Service Guide D–1DConnector Pin AssignmentsTable E-1Universal Serial BusPin Signal Pin Signal1 +5 VDC 3 Data +2 Data – 4 Ground
D–2 Maintenance and Service GuideConnector Pin AssignmentsTable E-2RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3
Connector Pin AssignmentsMaintenance and Service Guide D–3Table E-3S-Video-OutPin Signal Pin Signal1 TV-Ground 5 TV-CD2 TV-CVBS 6 TV-Ground3 TV-Ground
D–4 Maintenance and Service GuideConnector Pin AssignmentsTable E-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3
Connector Pin AssignmentsMaintenance and Service Guide D–5Table E-5RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2 Tip 5 Unused3 Ring 6 Unused
Product DescriptionMaintenance and Service Guide 1–213 Optical drive Reads an optical disc.4 Secondary hard drive bay Holds an optional secondary hard
D–6 Maintenance and Service GuideConnector Pin AssignmentsTable E-6Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal
Maintenance and Service Guide E–1EPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper
E–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries and regi
Power Cord Set RequirementsMaintenance and Service Guide E–3Country/Region-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region
E–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO
Maintenance and Service Guide Index–1Index1394 port 1–9AAC adapter, spare part numbers 3–28, 3–33analog TV tuner, spare part numbers 3–28arrow keys 1–
Index–2 Maintenance and Service GuideIndexcamera cabledisconnection 5–37removal 5–47spare part number 3–21, 3–35, 5–47camera moduleremoval 5–41spare p
IndexMaintenance and Service Guide Index–3Display Cable Kit, spare part number 3–21, 3–35, 5–47display enclosure, spare part numbers 3–21, 3–34display
Index–4 Maintenance and Service GuideIndexremoval 5–80spare part numbers 3–9, 3–37, 5–80features 1–2feet, locations 5–11flowcharts, troubleshootingno
IndexMaintenance and Service Guide Index–5spare part number 3–21, 3–35, 5–44II/O address specifications 6–13infrared receiver, spare part numbers 3–28
Safety warning noticeÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly o
1–22 Maintenance and Service GuideProduct Description1. 5 D e s i g n ov e r v i ewThis section presents a design overview of key parts and features
Index–6 Maintenance and Service GuideIndexnext/fast forward button 1–18nonfunctioning device, troubleshooting 2–24, 2–33num lock key 1–13num lock ligh
IndexMaintenance and Service Guide Index–7Windows XP B–7remote control, spare part number 3–28, 3–31remote control, spare part numbers 3–28, 3–37, 3–3
Index–8 Maintenance and Service GuideIndexsystem DMA 6–10Tthermal pad, locations 5–82, 5–84thermal paste, locations 5–82, 5–84tools required 4–1top co
IndexMaintenance and Service Guide Index–9WWindows applications key 1–13Windows logo key 1–13wireless antennaremoval 5–45spare part number 3–21, 3–35,
Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting
2–2 Maintenance and Service GuideTroubleshooting1. To open the Setup Utility, turn on or restart the computer in Windows, and then press f10 while the
TroubleshootingMaintenance and Service Guide 2–31. To start the Setup Utility, turn on or restart the computer in Windows, and then press f10 while th
2–4 Maintenance and Service GuideTroubleshootingUsing Advanced Setup Utility FeaturesThis guide describes the Setup Utility features recommended for a
TroubleshootingMaintenance and Service Guide 2–5 To close the Setup Utility without saving your changes from the current session:If the Setup Utility
2–6 Maintenance and Service GuideTroubleshootingSecurity MenuSystem Configuration MenuTable 2-2Security MenuSelect To Do ThisAdministrator password En
TroubleshootingMaintenance and Service Guide 2–7Diagnostics MenuBoot Options Set the following boot options: f10 and f12 Delay (sec.)—Set the delay f
2–8 Maintenance and Service GuideTroubleshooting2.2 Setup Utility in Windows VistaThe Setup Utility is a ROM-based information and customization utili
TroubleshootingMaintenance and Service Guide 2–95. To set your preferences and exit the Setup Utility, press f10 and then follow the instructions on t
2–10 Maintenance and Service GuideTroubleshootingRestoring Default Settings in the Setup UtilityThe following procedure explains how to restore the Se
TroubleshootingMaintenance and Service Guide 2–11The “Press <ESC> to change boot order” message that is displayed in the lower-left corner of th
2–12 Maintenance and Service GuideTroubleshootingMain MenuSecurity MenuSystem Configuration MenuTable 2-1Main MenuSelect To Do ThisSystem Information
TroubleshootingMaintenance and Service Guide 2–13Boot Options Set the following boot options: f10 and f12 Delay (sec.)—Set the delay for the f10 and
2–14 Maintenance and Service GuideTroubleshootingDiagnostics MenuTable 2-4Diagnostics MenuSelect To Do ThisHard Disk Self Test Run a comprehensive sel
TroubleshootingMaintenance and Service Guide 2–152.3 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “F
2–16 Maintenance and Service GuideTroubleshootingFlowchart Description2.14 “Flowchart 2.14—No OS Loading, Optical Drive”2.15 “Flowchart 2.15—No Audio,
TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?
2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the docking device and at the AC outlet.2
TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris
Maintenance and Service Guide iContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21.2
2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp
TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents
2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a
TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon
2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReseat power cord in docking device andpo
TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No
2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS
TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C
2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.
TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.13—No OS Loading, Diskette DriveReplace the following components individually, retesting
ii Maintenance and Service GuideContents4 Removal and Replacement Preliminaries4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . .
2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC
TroubleshootingMaintenance and Service Guide 2–31Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio
2–32 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers
TroubleshootingMaintenance and Service Guide 2–33Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic
2–34 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNKeyboardoperatingproperly?Keyboardnot operating properly.Exte
TroubleshootingMaintenance and Service Guide 2–35Flowchart 2.19—Nonfunctioning Pointing DeviceYNPointing devicenot operatingproperly.Externaldevicewor
2–36 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor
Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers
3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 Display as
ContentsMaintenance and Service Guide iii5.23 Power Connector Assembly . . . . . . . . . . . . . . . . . 5–715.24 System Board . . . . . . . . . . .
3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number
3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number
3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number
3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe
3–12 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe
iv Maintenance and Service GuideContents
3–14 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe
3–16 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–17Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe
3–18 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–19Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe
3–20 Maintenance and Service GuideIllustrated Parts Catalog3.3 Display Assembly ComponentsDisplay Assembly ComponentsTable 3-2Display Assembly Compone
Illustrated Parts CatalogMaintenance and Service Guide 3–212 Display Hinge Kit (includes left and right display hinges)For use with Dual Lamp display
3–22 Maintenance and Service GuideIllustrated Parts Catalog3.4 Mass Storage DevicesMass Storage DevicesTable 3-3Mass Storage DevicesSpare Part Number
Illustrated Parts CatalogMaintenance and Service Guide 3–23For use with all computer models200-GB (4200-rpm)160-GB (5400-rpm)120-GB (5400-rpm)100-GB (
Maintenance and Service Guide 1–11Product DescriptionThe HP Pavilion dv9000 Notebook PC offers advanced modularity, Intel® Core™ Duo processors, and e
3–24 Maintenance and Service GuideIllustrated Parts Catalog3.5 Plastics KitPlastics Kit Components
Illustrated Parts CatalogMaintenance and Service Guide 3–25Table 3-4Plastics KitSpare Part Number InformationItem DescriptionSpare Part NumberPlastics
3–26 Maintenance and Service GuideIllustrated Parts Catalog3.6 Cable KitCable Kit Components
Illustrated Parts CatalogMaintenance and Service Guide 3–27Table 3-5Cable KitSpare Part Number InformationItem DescriptionSpare Part NumberCable Kit 4
3–28 Maintenance and Service GuideIllustrated Parts Catalog3.7 MiscellaneousTable 3-6Spare Parts: MiscellaneousDescriptionSpare Part NumberAC adapters
Illustrated Parts CatalogMaintenance and Service Guide 3–29TV tuner, ExpressCard 439130-001TV tuner antenna 439131-001Wireless laser mouse 430958-001E
3–30 Maintenance and Service GuideIllustrated Parts CatalogScrew Kit (include the following screws; refer to Appendix A, “Screw Listing,” for more inf
Illustrated Parts CatalogMaintenance and Service Guide 3–313.8 Sequential Part Number ListingTable 3-7Spare Parts: Sequential Part Number ListingSpare
3–32 Maintenance and Service GuideIllustrated Parts Catalog407674-001 802.11a/b/g WLAN Mini Card module for use in the MOW1 countries and regions list
Illustrated Parts CatalogMaintenance and Service Guide 3–33Spare Part Number Description407674-003 802.11a/b/g WLAN Mini Card module for use in the RO
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