HP xw series Guía para resolver problemas

HP xw Series WorkstationsSetup and Troubleshooting Guide

Rear Panel ComponentsThe figures below are for reference only. Your HP workstation may look different.xw4000 Series xw6000 Series xw8000/xw9000 Series

3 Operating System Setup SoftwareCAUTION Do not add optional hardware or third-party devices to the HP Workstation until theoperating system is succes

CAUTION Backup your data before you attempt any operating system restore. All data on theWindows partition will be deleted when you restore using the

To free up disk space, you can remove just the recovery partition, or you can completely uninstall theHP Backup and Recovery Manager application.●The

NOTE When you enable the YPBind feature in the Network tab of the Linux Setup Tool, youmight get a blank screen for about 15–30 seconds after you have

NOTE For detailed information on Linux installation, refer to the HP Installer Kit for Linuxmanual.Red Hat ActivationWith your workstation you receive

If the BIOS on the Web site is a later version, download the appropriate version for your workstation.Follow the instructions in the release notes to

4 TroubleshootingSelf TroubleshootingThis section provides some self-help tools and troubleshooting tables that you can use to troubleshootyour system

The following sites are also available to you:●http://www.hp.com—Provides useful product information.●http://www.hp.com/support/workstation_manuals—Pr

You can also register with Subscriber's Choice to automatically receive PCNs related to your system.Refer to Locating HP Resources for informatio

Copyright Information© 2006 Copyright Hewlett-PackardDevelopment Company, L.P.First Edition: July 2006Part number: 361756-005WarrantyHewlett-Packard C

●If you recently installed new software, uninstall the software and see if the workstation functionsproperly.●If the screen is blank, plug the monitor

you can contact an HP customer care center, or you can contact an authorized dealer or reseller. Fora list of support telephone numbers for your regio

Problem Cause SolutionPress and hold the power button for less than 4 seconds. If the hard driveLED turns green, then:1. Remove the expansion cards on

Problem Probable Cause Recommended SolutionWhen the system advisedyou of changes to theconfiguration, you did notaccept them.Reboot the workstation an

Activity Possible Cause Recommended Actiononly) or normal Suspendmode.Green Power LED blinksfour times, once persecond.** No beeps.Workstation in Susp

Activity Possible Cause Recommended Actionc. Plug in the AC power.●If the power supply fan spins and the BIST* LED lights, the powersupply is function

Activity Possible Cause Recommended ActionSystem does not power onand LEDs are not blinking.No beeps.System unable to power on.CAUTION Internal compon

●Note the applications you were using when you d the issue.●Note the power supply BIST status, if applicable.●Be prepared to spend the time necessary

24 Chapter 4 Troubleshooting ENWW

Table of contents1 Locating HP Resources2 Hardware SetupQuick Setup ...

Troubleshoot a Problem ... 14Instant Support/Active Chat ...

1 Locating HP ResourcesThe following table lists additional resources to help you locate information about your product.Table 1-1 Locating HP Resourc

What Do You Need Help With? Where to Find It?Signing up for product notifications. Subscriber's Choice is an HP program that allows you to sign u

2 Hardware SetupQuick Setup1. After unpacking your HP Workstation, locate an accessible workspace to set up the system andconnect the mouse, keyboard,

Ventilation, COA Label, and Serial Number Label InformationProper ventilation for your system is very important. Refer to the notes and illustrations

Front and Back Panel ComponentsFront Panel ComponentsThe figures below are for reference only. Your HP workstation may look different.xw4000 Series xw