HP 2000C Manual de usuario descargar pdf (Pagina 35)

Troubleshooting Printing Problems

Printing a Diagnostic Test Page

The Diagnostic Test page is a useful tool for checking

printer status. The test page includes information on the

printer, built-in fonts, printheads, and ink cartridges.

To print a Diagnostic Test page

1 With the printer on (power light on), press and hold

down the power button.

2 Press the resume button 5 times.

3 Release the power button.

Testing Two-way Communication

If you are not sure whether two-way communication is

working, you can test it using the HP 2000C Toolbox.

To test two-way communication

1 Make sure the printer and computer are on. (Always turn

the printer on first).

2 Open the HP 2000C Toolbox. For details, see “Using

the HP 2000C Toolbox” in the “Using Your Printer

Driver Software” section of this User’s Guide.

3 Click the Services tab, then click Test Printer

Communication. Follow the instructions on your

computer screen.

Printing a Diagnostic Test Page

Section 2 Problem Solving and Maintenance

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HP 2000C Manual de usuario Pagina 35