HP D5400 Manual de usuario descargar pdf (Pagina 104)

Cause: A deleted print job was in the queue.

If this did not solve the issue, try the next solution.

Solution 7: Clear the paper jam

Solution: Clear the paper jam.

For more information, see:

“

Clear paper jams” on page 80

Cause: The product had a paper jam.

If this did not solve the issue, try the next solution.

Solution 8: Make sure the print carriage can move freely

Solution: Unplug the power cable if it is not already unplugged. Check to see if the

print carriage will move freely from one side of the printer to the other. Do not try to

force it to move if it is hung up on something.

CAUTION: Be careful not to force the print cartridge carriage. If the carriage is

stuck, forcing it to move will damage the printer.

For more information, see:

“

Carriage stall” on page 124

Cause: The print carriage had stalled.

If this did not solve the issue, try the next solution.

Solution 9: Check the connection from the product to your computer

Solution: Check the connection from the product to your computer. Verify that the

USB cable is securely plugged into the USB port on the back of the product. Make

Print troubleshooting 103

Troubleshooting

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HP D5400 Manual de usuario Pagina 104