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Troubleshooting 35
Troubleshooting
Recovering from a failed ROM upgrade
Recovering from a failed system ROM upgrade
Use redundant ROM or ROMPaq to recover from a system ROM upgrade failure.
Redundant ROM recovery
When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a
backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted
for any reason. This feature protects the existing ROM version, even if you experience a power failure
while flashing the ROM.
When the server boots, the server detects if the current ROM is corrupt. If a corrupt ROM is detected, then
the system boots from the backup ROM and sends an alert through POST that the ROM is corrupt.
To access the redundant ROM through RBSU:
1. Power up your desktop. A prompt appears in the upper right corner of the screen.
2. Access RBSU by pressing F9.
3. Select Advanced Options.
4. Select ROM Selection.
5. Select Switch to Backup ROM.
6. Press the Enter key.
7. To exit the current menu, press the Esc key, or to exit RBSU, press the F10 key. The server restarts.
If RBSU is inaccessible, then you can switch ROM images by changing the switch settings on the system
configuration switch. For more information, see your server documentation.
If both ROM images are corrupt, use ROMPaq recovery.
ROMPaq recovery
The Disaster Recovery feature supports systems that do not support the Redundant ROM feature. Disaster
Recovery only applies to platforms with nonredundant system ROM. If both the up-to-date and backup
versions of the ROM are corrupt, then perform ROMPaq Disaster Recovery procedures:
1. On another server, download and save the ROMPaq image to the hard drive from the HP website
(
http://www.hp.com).
2. Execute the ROMPaq image to create the ROMPaq disk.
3. Switch to the server with the corrupted ROM.
4. Power down the server.
5. Insert the ROMPaq disk.
- HP Smart Update Firmware DVD 1
- User Guide 1
- Intended audience 2
- Contents 3
- Introduction 5
- Introduction 6 6
- New features 7
- Supported firmware 7
- Release set 8
- Support limitations 8
- Release sets versus bundles 9
- Smart Update Manager 9
- Deployment options 10
- Deploying offline 11
- HP USB Key Utility 11
- Using a hard drive 12
- Firmware DVD 13
- Trusted Platform Module 13
- Prerequisites 15
- TPM scenarios 15
- Configuring PXELINUX 16
- • -o ro 17
- • nolock 17
- Deployment options 18 18
- Deployment Mode 19
- RIBCL scripts 23
- Sample scripts 24
- Special modes 26
- Advanced topics 27
- Advanced topics 29 29
- Advanced topics 30 30
- Advanced topics 31 31
- Configuring IPv6 for Linux 32
- Advanced topics 33 33
- Advanced topics 34 34
- Troubleshooting 35
- Array controller ROMs 36
- Lights-Out management ROMs 36
- Collecting trace directories 37
- Troubleshooting 38 38
- Troubleshooting 39 39
- Windows 40
- Troubleshooting 43 43
- Server 2003 environment 44
- Server 2008 environment 44
- Troubleshooting issues 45
- Troubleshooting 46 46
- Technical support 47
- Acronyms and abbreviations 48
- Index 50 50
- Index 51 51
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