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Before installation, it is advised to review this guide and the following Microsoft articles:
KB829766 — Mailbox and other printer specific settings are saved with an Excel file
(http://support.microsoft.com/kb/829766).
See Third-party articles and Windows printing information in appendix D for additional articles.
Enterprise environments that have a unidrv.dll or pscript5.dll version earlier than the version packaged in the HP UPD
might experience the symptoms defined in the Microsoft articles. Administrators should identify the unidrv.dll or
pscript5.dll version installed on the target host's \windows\system32\spool\drivers\*\3 directory, compare it to the HP
UPD Version History table in the HP UPD release notes, and create appropriate testing and deployment plans specific
to their installation environment.
NOTE: To see what version of unidrv.dll and pscript5.dll files are on the system and compare them against the
version you are about to install, see Determine the HP UPD version installed in this chapter.
HP UPD installation methods
HP UPD supports the following methods for new printer installation and driver upgrade. All methods support pre-
configuration of the driver's settings using the HP Driver Configuration Utility (HP DCU) functionality.
HP UPD's INSTALL.EXE: This method can be used for traditional mode and dynamic mode installation. It is
launched from the command line or a script and supports optional configuration switches executed during the
installation process. Enter install.exe /? at the command prompt for a list of available options.
Microsoft Operating System: These methods can be used for installation in traditional mode. HP supports the
following Microsoft methods for print driver install or upgrade of the HP UPD:
Add Print Wizard: Accessible from Printers folder by selecting Add a printer — wizard based installation for
new printer install.
Add Driver Wizard: From the Printers folder select a printer name, select the Print server properties (Windows
7, Server 2008R2, Windows 8/8.1, Windows 10, Server 2012/2012R2, and Server 2016) and then select the
Drivers tab. Methods available include:
o Add: New driver installation, creating a new printer and adds driver version to the Microsoft driver store.
Print Management Console: For Windows 7, Server 2008R2, Windows 8/8.1, Windows 10, Server
2012/2012R2, and Server 2016. From the Control Panel select Administrative Tools and then select Print
Management. The Print Management Console enables you to install, view, and manage all of the printers in your
organization. See Microsoft’s documentation for more information.
PrintUI—Allows common print administration tasks from a command prompt or script, including adding a new
printer, delete existing printers, add or remove host connections.
pnputil—Add or remove HP UPD from the driver store (use with Windows 7, Windows 8/8.1, Windows 10,
Windows 2008 R2, Windows Server 2012/2012R2, and Windows Server 2016). Allows the addition of the driver
to the driver store, but does not install the driver or create a printer. The advantage of adding the HP UPD to the
driver store is to make it available for Plug and Play, USB connected devices, and enables users without
administrator rights to create traditional print queues.
HP Driver Deployment Utility—This method can be used for installation in traditional mode. This utility packages
pre-configured HP UPD installation files and the code needed to deploy them into an *.EXE and a *.CAB file. These
files are run on the client PC to copy the driver files to the Windows driver store, and optionally, install the printer.
HP Web Jetadmin—This method can be used for installation in traditional mode. Administrators can create, edit, and
delete printers and install or update print drivers by using the Print Management features in HP Web Jetadmin (see
www.hp.com/go/wja for more information).
Point and Print—This method can be used for installation in traditional mode. The HP UPD can be vended from a
server to clients connected to a shared printer, performing either a new printer install or driver upgrade.
- SYSTEM ADMINISTRATOR’S GUIDE 1
- March 2017 3
- Table of Contents 5
- 1 Purpose and scope 19
- Devices Supported 21
- 2 Software description 23
- System requirements 24
- Print Processor 25
- Initiation and planning 28
- Key deployment decisions 29
- Communication and training 31
- Testing and Evaluation 31
- Deploy to production 32
- Closing the project 32
- Supported tools 34
- Unsupported Tools 35
- You-Tube Video 36
- Configuration Utility 37
- Deployment Utility 39
- Figure 4-5 Package Status 41
- HP UPD installation methods 47
- HP UPD name selection 49
- Hardware first installation 59
- USB connectivity 59
- Figure 5-2 Start Menu 60
- Figure 5-6 End User License 62
- Figure 5-7 Installation Mode 62
- Figure 5-12 HP UPD directory 64
- Figure 5-13 Start screen 65
- Figure 5-14 Command Prompt 65
- Supported environments 71
- Traditional Mode 71
- Dynamic Mode 71
- Uninstall the HP UPD 73
- 6 Upgrading the HP UPD 75
- Best practices—upgrade 76
- Upgrade steps 77
- (traditional mode only) 79
- 7 Using the HP UPD 81
- HP UPD dynamic mode 82
- Using dynamic mode 83
- Figure 7-7 HP UPD dialog box 87
- Figure 7-8 HP UPD dialog box 88
- Figure 7-9 HP UPD dialog box 89
- (dynamic mode) 90
- Change Print Driver Settings 91
- Printing Preferences Tab Set 91
- Advanced Tab Features 92
- Paper/Quality Tab Features 96
- Add custom paper sizes 100
- Effects Tab Features 101
- To create a new watermark 105
- Default watermark settings 106
- Finishing Tab Features 107
- Book and Booklet Printing 110
- Output Tab Features 111
- Output Options 112
- Output Bin Options 112
- Job Storage Tab Features 113
- Color Tab Features 119
- Services Tab Features 124
- Device Settings Tab Features 126
- Benefits comparison 138
- Communication protocols 141
- Troubleshooting 143
- 8. Is the network congested? 145
- Frequently Asked Questions 146
- Figure 7-45 Null Option 148
- Directory Group Policy 151
- Introduction 152
- Console (GPMC) 153
- Management Console (GPMC) 153
- UPD installation 154
- Default Print Settings 156
- User Search Capabilities 158
- Status Notification Pop-ups 159
- Job Accounting 159
- Job Delivery 159
- MPP Information Settings 159
- Administrator Template file 160
- Functional test 161
- Registry population 161
- Final test 161
- Who should use MPLs? 163
- Figure 9-4 Confirm Settings 165
- Figure 9-5 Save to File 166
- Figure 9-6 Export Results 166
- View results 169
- OS support changes 172
- New Features 172
- Output Device Settings 173
- Group Watermarks 175
- PDL support change 176
- OS support change 177
- PDL Change 179
- New HP UPD Installer 180
- New features in HP UPD v5.4 182
- B Known issues 183
- HP UPD Null Scan driver 186
- Symptoms 189
- Steps to delete a printer 190
- Point and print 191
- Automating the steps 191
- Description and benefits 193
- How SNP works 194
- SNP default behavior 194
- HP Special Offers Program 195
- HP UPD policy 206
- Operating system 207
- General information 209
- Print server environment 211
- Direct IP printing 214
- HP UPD/AD customized options 215
- Choose PDL (PCL 6 or PS) 218
- Citrix environment 218
- Novell environment 219
- Update server/replace server 221
- Replace server–clean start 222
- Client printing 223
- Update client 224
- Policy/MPLs per machine? 225
- Use Active Directory? 225
- Add/new queues 226
- New queues 227
- Print server? 227
- Create queues 228
- HP DCU only settings? 229
- Install.exe setting only? 229
- Ports and protocols 230
- Replace drivers 231
- Basic Printing 232
- Complex Print Environments 233
- Solution 234
- Other scripting examples 234
- Print driver 235
- Management Tools 236
- Environment specifications 237
- Printer information 238
- Application 238
- Files to collect 239
- Managed Print Administrator 241
- HP MPA version information 242
- HP MPA Software requirements 242
- Software availability 243
- Install the HP MPA software 243
- Back up the HP MPA software 244
- Access HP MPA 245
- Graphic interface 246
- Create a new MPP 249
- UseMode Settings 250
- Default Print settings 252
- Color Access settings 253
- User Search capabilities 254
- Basic MPP settings 257
- Edit an existing MPP 258
- Duplicate an existing MPP 258
- Associate MPLs with an MPP 258
- Remove an existing MPP 260
- What is an MPL? 260
- Create and Edit MPLs 260
- Create a new MPL 261
- Auto printer discovery 262
- Edit an existing MPL 267
- Associate an MPL with an MPP 267
- Duplicate an existing MPL 268
- Manage the MPL view 268
- Advanced view settings 273
- Manage virtual printers 274
- User Groups 275
- Edit an existing user group 276
- Remove a user group 276
- Figure I-8 Dynamic mode U/I 289
- Figure I-9 Multi-Layered MPL 289
- Create clickable image maps 291
- Create the Web pages 292
- Publish the Web pages 293
- Link your Web pages 293
- Use the HP MPA tool 293
- Figure I-16 Enter URL 294
- J Glossary of terms 297
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