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Running a Complete Test ..................................................................................................... 23
Running a Custom Test ........................................................................................................ 24
Using the Status tab .................................................................................................................. 25
Viewing Diagnose test status ................................................................................................ 25
Viewing offline test status ..................................................................................................... 26
The Log tab .............................................................................................................................. 27
Diagnosis Log tab .............................................................................................................. 27
Test Log ............................................................................................................................ 28
Error Log tab ..................................................................................................................... 29
Integrated Management Log tab .......................................................................................... 29
Help tab .................................................................................................................................. 30
About HP Insight Diagnostics ............................................................................................... 31
Error codes ........................................................................................................................ 31
Test components ................................................................................................................. 32
Saving and printing information in HP Insight Diagnostics .............................................................. 33
Exiting HP Insight Diagnostics ..................................................................................................... 33
Uninstalling HP Insight Diagnostics Online Edition ......................................................................... 34
Uninstalling HP Insight Diagnostics from a Windows server ...................................................... 34
Uninstalling HP Insight Diagnostics from a Linux server ............................................................ 34
4 Troubleshooting ............................................................................... 35
Troubleshooting memory ............................................................................................................ 35
Troubleshooting disk drives and storage systems ........................................................................... 36
Where to go for additional help ................................................................................................. 36
Related documentation ........................................................................................................ 36
HP websites ....................................................................................................................... 37
IT Resource Center .............................................................................................................. 37
Support and drivers ............................................................................................................ 37
Subscription service .................................................................................................................. 37
5 HP Technical Support ....................................................................... 39
HP contact information .............................................................................................................. 39
Customer Self-Repair ................................................................................................................. 39
A Acronyms and abbreviations ............................................................. 41
Index ................................................................................................. 43
4
- March 2010 1
- Contents 3
- Key features and benefits 7
- Theory of operation 8
- System requirements 8
- 2 Getting started 9
- Locating files 10
- Starting the Online Edition 11
- Management Homepage 12
- DescriptionParameter 14
- Starting the Offline Edition 15
- Getting started16 16
- Using the Survey tab 17
- Scheduling a survey 19
- Deleting a survey session 20
- Comparing configurations 20
- Using the Diagnose tab 21
- Running a Quick Test 22
- Running a Complete Test 23
- Running a Custom Test 24
- Using the Status tab 25
- Viewing offline test status 26
- The Log tab 27
- Test Log 28
- Error Log tab 29
- Integrated Management Log tab 29
- Help tab 30
- About HP Insight Diagnostics 31
- Error codes 31
- Test components 32
- 4 Troubleshooting 35
- Related documentation 36
- Subscription service 37
- Troubleshooting38 38
- 5 HP Technical Support 39
- HP Technical Support40 40
- A Acronyms and abbreviations 41
- Acronyms and abbreviations42 42
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