DISPLAY DOES NOT WORK PROPERLY
If Nothing is Displayed on the Screen
If nothing is displayed on the screen, but the PC starts and the keyboard, disk drives, and other
peripheral devices seem to operate properly:
• Make sure that the display is plugged in and switched ON.
• Check that the brightness and contrast controls are properly set.
• Ensure that the display video cable is correctly connected.
• Switch off the display, and unplug it from the power outlet. Disconnect the video cable and
examine the video cable connector pins. If the pins are bent, carefully straighten them.
• Check that the video upgrade is properly installed if you have one.
• Check that an accessory board doesn’t use the same I/O address as the integrated video
interface (03B0h to 03DFh). Refer to the manual supplied with the accessory for further
information.
• If the display works correctly during the Power-On-Self-Test (POST), but goes blank when
Windows starts, check that you have enough memory for the video mode you have
selected.
If Your Display is Blurred or Unreadable
If you select the wrong display in the HP User Tools menu, the display screen may become
blurred or unreadable. To correct this problem:
Windows 3.11
1 Restart the PC — either switch the PC off then on, or press [CTRL] [ALT] and [DEL]. The
PC will perform its Power-On-Self-Test (POST).
2 When the POST is finished, press [F5] to bypass the startup files and display the MS-DOS
prompt (C:\).
3 Type CD C:\WINDOWS [ENTER].
4 Type SETUP [ENTER].
5 Press the up-arrow key to select the Display line, and press [ENTER].
6 Select the VGA line, and press [ENTER].
7 Press [ENTER] again to accept the configuration.
8 Press [CTRL] [ALT] and [DEL] to restart the PC.
9 If necessary, type WIN [ENTER] to restart Windows.
10 When Windows starts, select the correct display with HP User Tools.
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