
Maintenance and Troubleshooting 5-5
Compaq Confidential – Need to Know Required
Writer: Bob Young Project: Command Console V2.2 for the RAID Array 3000 (Pedestal and Rack Mount Models) Comments:
Part Number: AA-RBF2C-TE File Name: f-ch5 Maintenance and Troubleshooting.doc Last Saved On: 12/4/00 12:11 PM
Windows NT Event Logging
The HSZ22 Agent gathers traps obtained from the subsystems and puts them
in the Application Log of the Windows NT Event Viewer program
(
). It resides on its
computer and on the client systems that it notifies (Event Viewer is on
Windows NT operating systems only).
To view these traps, go into the Application Log (
) in the
Event Viewer. The events for your subsystems and Agent will be listed under
the sources: AsyncEventSvc and HSZ22 Agent. You can obtain additional
details of an event, by double-clicking its entry.
For your client system to receive traps, the Asynchronous Event Service
(AES) needs to be running on that computer. Start AES as follows:
Windows NT- Go to Start|Settings|Control Panel|Services. Select
AsyncEventSvc (stands for Asynchronous Event Service), and then click
Start.
CAUTION: To receive traps in the Application Log of the Windows NT Event
Viewer of the client system, the following must occur:
■ AES must be running.
■ The Agent service must be running.
■ In the Agent’s list of client system entries, you must select the TCP/IP
notification scheme for your client system.
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