Hp StorageWorks 500 G2 Modular Smart Array Manual de usuario Pagina 75
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75
Troubleshooting
In this section
When the storage system does not start........................................................................................75
Diagnostic steps............................................................................................................................76
Recognizing hard drive failure .....................................................................................................78
Factors to consider before replacing hard drives..........................................................................81
Automatic data recovery (rebuild)................................................................................................82
Drive failure in a NetWare environment ......................................................................................84
Display messages..........................................................................................................................85
When the storage system does not start
If the storage system does not start:
1. Be sure that the attached server and monitor are working properly.
2. Be sure that the storage system is plugged into working outlets.
3. Be sure that the power source is working properly:
– Check the status using the system power LED on the front panel.
– Be sure that the Power On/Standby button was pressed firmly.
4. Be sure that the power supplies are working properly:
Check the status using the power supply LEDs ("Power supply/blower
assembly LEDs" on page 14
).
5. Restart the system.
IMPORTANT: If the system does not restart, proceed to "Diagnostic
Steps (on page 76)."
6. Check the storage system for the following normal power-up sequence to be
sure that the system meets the minimal hardware requirements and is
powered up during normal operations:
a. The front panel power LED turns from off (standby/off) to on (solid
green).
- User Guide 1
- Contents 3
- Index 151 9
- Component identification 11
- Enclosure LEDs 12
- Rear panel components 13
- Component identification 15 15
- Component identification 17 17
- Controller components 18
- Controller display 19
- Controller LEDs 20
- Component identification 21 21
- SCSI IDs 22
- Component identification 23 23
- Component identification 25 25
- Operations 27
- Use the controller display 28
- Types of messages 29
- Using the interface 29
- Rack planning resources 31
- Optimum environment 32
- Temperature requirements 33
- Power requirements 34
- Rack warnings 35
- Shipping contents 36
- Setup 37 37
- Item Description 38
- 1 Rack rail (left) 38
- 2 Rack rail (right) 38
- Setup 39 39
- Setup 41 41
- Setup 43 43
- Installing hardware options 44
- Installing servers 44
- Choosing a configuration 44
- Single-server configuration 45
- SSP hardware configurations 45
- Cabling the storage system 46
- Power cords 47
- Updating firmware 48
- Firmware updates 49
- Removing hard drive blanks 50
- MSA500 G2 Controller option 53
- Cache module upgrade option 55
- 2. Remove the controller 56
- Configuration and utilities 59
- HP Systems Insight Manager 60
- Management Agents 60
- Survey Utility 60
- ROM functions and utilities 61
- Enabling SSP 63
- Array Configuration Utility 64
- Array Diagnostic Utility 67
- (CPQONLIN) 68
- Cluster configuration 74
- Troubleshooting 75
- Diagnostic steps 76
- Troubleshooting 77 77
- Compromised fault tolerance 79
- Troubleshooting 81 81
- Time required for a rebuild 82
- Troubleshooting 83 83
- Display messages 85
- Troubleshooting 87 87
- Box numbering 88
- Troubleshooting 89 89
- 05 System Name: <name> 90
- 06 Restarting System 91
- 08 Firmware Flash Failed 91
- 21 Scanning for SCSI Devices 92
- 22 Initializing SCSI Devices 92
- Troubleshooting 93 93
- 40 Begin Redundancy Support 94
- Troubleshooting 95 95
- Troubleshooting 97 97
- Troubleshooting 99 99
- 60 No Cache Module Found 101
- 65 Cache Hardware Enabled 103
- Troubleshooting 105 105
- Troubleshooting 107 107
- Troubleshooting 109 109
- 89 Invalid Volume Addition 110
- 90 RIS Version Exceeded 111
- Troubleshooting 113 113
- Troubleshooting 115 115
- 121 No Volumes Detected 116
- 122 New Volumes Detected 117
- 124 Spares Cleared 118
- Troubleshooting 119 119
- 303 ROM Cloning Started 121
- 304 ROM Cloning Done 122
- 305 ROM Cloning Failed 122
- 306 Firmware Flash Started 122
- 307 Firmware Flash Done 123
- 308 Firmware Flash Failed 123
- 309 EMU Flash Started 123
- 310 EMU Flash Done 124
- 311 EMU Flash Failed 124
- Troubleshooting 125 125
- Troubleshooting 127 127
- Troubleshooting 129 129
- Troubleshooting 131 131
- FCC rating label 134
- Class A equipment 134
- Class B equipment 135
- Modifications 136
- Japanese notice 138
- BSMI notice 138
- Korean notice A&B 139
- Battery replacement notice 139
- Electrostatic discharge 141
- Specifications 143
- Power specifications 144
- Technical support 145
- Acronyms and abbreviations 147
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