Hp StoreOnce Backup Manual de usuario descargar pdf (Pagina 150)

Notifications. If the same event generates email notifications to multiple addresses, a separate row

is used to represent each event/email-address pairing. The fields are:

Table 48 Events notified by email parameters

DescriptionName

Severity of the event (INFO/WARN/ALERT).Severity

The email destination address.Email Destination

To manage email notifications

1. Click Manage Email Notifications to update the event/email-address association list.

2. On the Manage Email Notifications dialog, do one of the following:

• Choose an existing email address from the drop-down menu and click Select to display

it in the Update events for addresses field

• Enter a new address directly into the Update events for addresses field

3. Select the event group(s) to be associated with the addresses (Alert, Warn, and/or Info), and

click OK to update the list. The updated list is displayed almost immediately in the Events

Notified by Email topic page.

Support Ticket

The Support Ticket page provides information about the Support Ticket configuration. HP Support

will ask customers to upload support tickets to an ftp site to aid diagnosis of issues a customer may

be experiencing. Information about support tickets that have been generated is found under the

Data Collection topic. See Data collection (page 151).

To modify the Support Ticket configuration

Click Modify, make the required changes, and click OK.

150 Access and Device Configuration

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Hp StoreOnce Backup Manual de usuario Pagina 150