Hp Surestore 5200ex series Optical Disk Drives Manual de usuario descargar pdf (Pagina 36)

3-8 Chapter 3

Operating the Disk Drive

Troubleshooting

Problem What to Do

Unable to read from

a disk (continued) • Can you read from another disk?

• If in Windows 3.x, does your application support 1,024

bytes per sector media?

• If in Windows 95 or NT and using 1,024 bytes per sector

disks, boot your system with this density disk in the drive.

• Is the environment dusty? If you are not having the same

problems with other disks, you may want to clean the disk.

See “Cleaning Disks” at the end of Chapter 2.

• If steps above are unsuccessful, further information may be

on the optical web site at

www.hp.com/isgsupport/optical/index.htm

• If an answer is not on the web site, go to Appendix A for

further support information.

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Hp Surestore 5200ex series Optical Disk Drives Manual de usuario Pagina 36