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9 Support and other resources
Contacting HP
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/go/e-updates
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
Documentation feedback
HP welcomes your feedback.
To make comments and suggestions about product documentation, please send a message to
storagedocsfeedback@hp.com. Include the document title and manufacturing part number. All
submissions become the property of HP.
Related information
The following documents [and websites] provide related information:
• HP P9000 External Storage for Open and Mainframe Systems User Guide
• HP P9000 Provisioning for Open Systems User Guide
• HP P9000 Remote Web Console Messages
• HP P9000 Remote Web Console User Guide
• HP P9000 SNMP Agent User Guide
• HP P9000 Spreadsheet Guide
You can find these documents on the Manuals page of the HP Business Support Center website:
http://www.hp.com/support/manuals
In the Storage section, click Disk Storage Systems for hardware or Storage Software for software,
and then select your product.
Contacting HP 87
- Abstract 1
- Contents 3
- 4 Contents 4
- Contents 5 5
- 6 Contents 6
- Contents 7 7
- 8 Contents 8
- 1 Overview 9
- Emphasis on performance 10
- Wizards and task management 10
- Reporting 10
- Remote Web Console CLI 11
- Remote Web Console components 11
- Setup workflow 12
- Cable connection requirements 12
- Enabling IPv6 communication 12
- Setting up SSL encryption 13
- Setting up SSL encryption 15 15
- Setting up SSL encryption 17 17
- Setting up SSL encryption 19 19
- Setting up the client machine 20
- Configuring the web browser 22
- Downloading Adobe Flash 22
- Configuring JRE 23
- A Windows computer 23
- Initial super-user login 25
- Normal login 25
- Changing your password 26
- General restrictions 27
- Using Remote Web Console 29
- Workflow for user management 30
- User groups 32
- Built-in groups 35
- Managing user accounts 37
- Prerequisites 38
- Changing a user’s password 39
- Changing a user’s permissions 39
- Disabling a user account 40
- Deleting a user account 40
- Changing a user group name 40
- Deleting a user group 42
- Account lock policy 45
- Session timeout 45
- Configuration overview 46
- Creating a login message 46
- Sending a test e-mail 48
- Setting time periods 49
- Sending a test syslog 53
- 6 License keys 54
- Using the permanent key 55
- Using the term key 55
- Using the temporary key 56
- Using the emergency key 56
- Using the meter key 56
- Estimating licensed capacity 58
- Calculating pool capacity 60
- Prerequisite 61
- Insufficient license capacity 62
- License key expiration 63
- Overview 64
- Viewing other information 65
- Viewing port locations 65
- Preparing a script file 68
- Registration example 71
- Operation procedure 71
- Managing tasks 74
- Stalled tasks 75
- 8 Troubleshooting 76
- Logon errors 77
- Java application errors 77
- No-response errors 79
- Table 24 No-response errors 80
- Incorrect display errors 81
- UNIX operation errors 83
- Other errors 84
- Clearing the Java cache 85
- 86 Troubleshooting 86
- 9 Support and other resources 87
- Typographic conventions 88
- Reports in table view 90
- Host Groups report 91
- Hosts report 92
- Logical Devices report 93
- LUNs report 94
- MP Blades report 95
- MP Blade Details report 95
- Parity Groups report 95
- Ports report 96
- Spare Drives report 97
- Storage System Summary report 97
- Reports in graphical view 98
- Cache Memories report 99
- Channel Adapters report 99
- Physical View report 100
- Reports in graphical view 101 101
- Options and parameters 103
- Examples 103
- -targetfolder <folder> 106
- Next and back buttons 108
- Column Settings window 110
- Setting fields 111
- Main window controls 112
- Filtering 113
- Storage Systems window 114
- Allocation summary 115
- Physical Summary 116
- Virtual Summary 117
- Edit Storage System window 118
- Edit Storage System table 119
- Tasks window 121
- Tasks tab 122
- Task Properties window 123
- Suspend Tasks window 123
- Resume Tasks window 124
- Delete Tasks window 125
- Disable Auto Delete window 125
- Enable Auto Delete window 126
- Reports window 127
- Delete Reports window 128
- User Groups window 129
- User Groups tab 130
- Users tab 132
- Roles tab 132
- Create User wizard 133
- Confirm window (Create User) 134
- Change Password wizard 135
- Edit User wizard 136
- Confirm window (Edit User) 137
- Add Users wizard 138
- Remove button 139
- Selected Users table 139
- Confirm window (Add Users) 140
- Remove Users window 141
- Delete Users window 142
- Create User Group wizard 142
- Create User Group table 143
- Assigned Roles table 144
- Edit User Group wizard 145
- Delete User Groups window 146
- Assign Resource Groups wizard 146
- Setting field 147
- Add button 148
- Selected User Group table 149
- Assign Roles wizard 150
- Confirm window (Assign Roles) 152
- Alerts window 153
- Alert Properties window 154
- Alert Properties 155
- Syslog Server table 157
- • Click Apply or Cancel 158
- • Switch tabs 158
- About window 161
- License Key window 162
- License Key list 163
- Status and icons 164
- Detail dialog box 166
- Login Message window 167
- E-mail Information window 167
- Report Display dialog boxes 169
- Port dialog box 171
- LUN dialog box 172
- LDEV dialog box 173
- LDEV Status dialog box 175
- Glossary 177
- 178 Glossary 178
- 180 Index 180
- 182 Index 182
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