
5 Appendix A — Verifying HTTP/HTTPS
connection
To print a message using HP ePrint Enterprise, the following two conditions must be fulfilled:
1. Emails must be able to arrive at the SMTP server coming from the corporate email server (MS Exchange,
Lotus Domingo, etc.).
2. Mobile devices must be able to access internal servers through HTTP/HTTPS.
To verify the second condition, you must be able to access the server by entering its address in the mobile
device browser. Make sure that IIS is enabled and running (even if there are no Web sites configured) on the
server where you plan to install HP ePrint Enterprise.
To verify the http/https connection to the server from your mobile device browser, perform the following
steps:
1. Open the Internet browser on your mobile device.
NOTE: For BlackBerry smartphones, use the BlackBerry Browser instead of the Internet Browser. (To
change to BlackBerry Browser, go to Options > Advanced Options > Browser, under Default browser
configuration, select BlackBerry Browser, and then exit and save).
2. Enter the server address in the browser address field.
If IIS is up and running, you should see either the default IIS “Under construction” page or some Web site that
is already installed.
If you receive an “HTTP Error 400: Bad Request” or some other type of connection error, you cannot browse
to that server, and the condition is not verified.
10 Chapter 5 Appendix A — Verifying HTTP/HTTPS connection
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