
6 Appendix B — Verifying email transfer
To print a message using HP ePrint Enterprise, the following two conditions must be met:
1. Emails must be able to arrive at the SMTP server coming from the corporate email server (MS Exchange,
Lotus Domino, etc.).
2. Mobile devices must be able to access internal servers using HTTP/HTTPS.
To verify the first condition, set a test email account on the HP ePrint Enterprise host machine, and then send
an email from any valid corporate account to this address. Some companies may have email routing issues
when a new email server is added to the network.
1. On the HP ePrint Enterprise server, make sure the machine hostname is listed in the Domains pane
inside the Internet Information Services (IIS) Manager (For Windows Server 2008 and Windows Server
2012, use Internet Information Services (IIS) 6.0 Manager). If it is not, it can be added as an Alias.
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