HP ePrint Enterprise Channel Multi Server 5000 User E-LTU Manual de usuario descargar pdf (Pagina 19)

2.2.9 Non HP printer status icon reflects the state as “Ready” inspite of printer

being readily available

In this scenario, when sending jobs to non HP printers disable Override printer information with real time data

by completing the following steps:

1. Click View and Manage Printers screen to redirect to the printer editing form.

2. Select the printer and click Edit.

3. Uncheck the option Override printer information with real data from monitoring.

Figure 2-11 Edit a printer

2.2.10 Missing images in HTML documents

HTML documents or emails sent in text/html format may contain images whose source refers to internet

URLs. While ePrint Enterprise attempts to fetch the proxy details configured in the system, it may not

succeed in certain scenarios. If this occurs, manually configure the proxy details in CloudPrint.Settings.xml.

2.3 Permission problems

The Microsoft Windows operating system manages a range of system resources used by HP ePrint Enterprise

which include files, MSMQ objects, and others. For proper HP ePrint Enterprise operation these resources

must have the correct permissions.

Section 2.3 Permission problems 13

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HP ePrint Enterprise Channel Multi Server 5000 User E-LTU Manual de usuario Pagina 19