
2.3.1 IIS directory permission
If IIS is already installed, installing HP ePrint Enterprise will deploy ePE related web services under the IIS
root folder. For example, E:\inetpub or C:\inetpub folder.
The HP ePrint Enterprise installation will fail if the IIS root folder does not have “write” permissions during
installation. For successful installation, the administrator needs to provide “write” access to the IIS folder.
Figure 2-12 Permissions for inetpub
2.3.2 File permission problems
Other product installations or user actions may change permissions, denying access to files. The following
figures show some failure messages related to wrong permissions on %ALLUSERSPROFILE%\Application
Data\Hewlett-Packard\HP CloudPrint folder.
Figure 2-13 Job submission test
14 Chapter 2 HP ePrint Enterprise Server
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