
7. If workstations are also having issues auto-enrolling for certificates, then the standard
troubleshooting steps for resolving RPC Server Unavailable errors may apply such as ensuring
the RPC service us running, the Authenticated Users group is in the “Certificate Service
DCOM Access” group, Enable Distributed COM on this computer is selected in the Default
Properties tab, etc.
8. The printer does not have a valid certificate revocation list (CRL) from the issuing CA that
Security Manager can use to check if a certificate has been revoked. Verify that all
certification authorities in the chain have valid CRLs published.
SUMMARY
It should be easy to see why there is such a desire for an easier and less time consuming technique to
install Jetdirect (identity) certificates on a fleet of devices rather than using EWS to install certificates
one by bone. Fortunately HP Security Manager has added just such a feature to install and manage
certificate son a fleet of devices easily and effortlessly.
© Copyright 2017 HP Development Company, L.P. The information contained herein is subject to change without
notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be
liable for technical or editorial errors or omissions contained herein.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries.
c04677863ENW, Rev.3, May 2017
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