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HP Remote Graphics Software (RGS) Manual de usuario Pagina 79

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Increasing the error timeout value of RGS Receiver does not appear to have an eect, and RGS Receiver still disconnects.
Cause Solution
The error timeout value of RGS Sender is less than that of RGS
Receiver.
Increase the error timeout value of RGS Sender so that its higher
than that of RGS Receiver.
Troubleshooting graphical issues (Linux)
Full-screen crosshair cursors
Some software uses large crosshair cursors that might not display correctly on the receiver. Full-screen
crosshair cursors can be disabled by typing the following in an X terminal:
X11xprop -root -remove _SGI_CROSSHAIR_CURSOR
Gamma correction on the receiver
The color in a 3D application on the sender can look incorrect when displayed on a receiver. This is because
the gamma of the receiver monitor does not match the gamma of the sender monitor.
Any tool that can adjust the gamma for a display can help resolve this issue. Some tools adjust the gamma for
the entire display, while others adjust the gamma on a per-window basis. A per-window tool that can adjust
the remote display window only should provide the best results.
Black or blank remote display window
If the sender is set to less than 24-bit or 32-bit color depth (depending on the graphics adapter), the remote
display window might display a black or blank desktop session. Increase the color depth of and restart the
sender usually resolves the issue.
Troubleshooting Remote Audio
See below for a list of audio-related issues and solutions.
RGS Receiver is not outputting audio.
Cause Solution
Various
●
Verify that Remote Audio is enabled in the RGS Receiver
settings.
●
Verify that audio is not muted by the operating system.
●
Verify that the audio device of the receiver is working.
Audio is disrupted.
Cause Solution
The audio quality settings are too high for a low-bandwidth
connection.
●
Reduce the audio quality.
●
Disable stereo audio.
The RGS Sender process priority is too low. Increase the RGS Sender process priority.
Troubleshooting tips 69
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