Hp ProLiant BL465c G7 Server-Blade Manual de usuario Pagina 66
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Troubleshooting 66
General diagnosis flowchart
The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the
problem, or if the other flowcharts do not fix the problem, use the following flowchart.
Item See
1 "Symptom information (on page 63)"
2 "Loose connections (on page 64)"
3 "Service notifications (on page 64)"
4
The most recent version of a particular server blade or option firmware
is available on the HP Support website (
http://www.hp.com/support).
5
"General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the HP
website (
http://www.hp.com/support)
6
•
Maintenance and service guides for p-Class server blades, located
on the Documentation CD or the HP website
(
http://www.hp.com/products/servers/proliant-bl/p-class/info)
•
Maintenance and service guides for c-Class server blades, located
on the Documentation CD or the HP website
(
http://www.hp.com/go/bladesystem/documentation)
7
•
Maintenance and service guides for p-Class server blades, located
on the Documentation CD or the HP website
(
http://www.hp.com/products/servers/proliant-bl/p-class/info)
•
Maintenance and service guides for c-Class server blades, located
on the Documentation CD or the HP website
(
http://www.hp.com/go/bladesystem/documentation)
•
"Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
(
http://www.hp.com/support)
8
•
"Server information you need" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (
http://www.hp.com/support)
•
"Operating system information you need" in the HP ProLiant
Servers Troubleshooting Guide located on the Documentation CD
or on the HP website (
http://www.hp.com/support)
9 "HP contact information (on page 86)"
- User Guide 1
- Intended audience 2
- Contents 3
- Component identification 6
- SAS and SATA hard drive LEDs 7
- System board components 8
- DIMM slot identification 9
- System maintenance switch 10
- HP c-Class Blade SUV Cable 11
- Item Connector Description 12
- Operations 13
- Remove the server blade 14
- Remove the access panel 15
- Install the access panel 15
- Overview 16
- Connecting to the network 18
- Installing a server blade 18
- Setup 19 19
- Completing the configuration 20
- Introduction 21
- Memory option 21
- DIMM identification 22
- DIMM installation guidelines 23
- DIMM population order 23
- Installing DIMMs 24
- Mezzanine card option 28
- Processor option 29
- Cabling 39
- USB devices 40
- Item Description 42
- Network-based PXE deployment 44
- Deployment methods 46
- CD-ROM deployment 47
- Diskette image deployment 48
- Configuration tools 49
- HP ROM-Based Setup Utility 50
- Boot options 51
- BIOS Serial Console 51
- Configuring AMP modes 51
- Array Configuration Utility 52
- Management tools 53
- Erase Utility 54
- HP Systems Insight Manager 55
- Redundant ROM support 55
- Internal USB functionality 56
- External USB functionality 56
- Integrated Management Log 57
- Keeping the system current 58
- ProLiant Support Packs 59
- Firmware 59
- HP Smart Update Manager 59
- Care Pack 60
- Troubleshooting 61
- Symbols on equipment 62
- Warnings 62
- Symptom information 63
- Service notifications 64
- Loose connections 64
- Troubleshooting flowcharts 64
- Start diagnosis flowchart 65
- General diagnosis flowchart 66
- Symptoms: 67
- POST problems flowchart 69
- OS boot problems flowchart 71
- • Corrupted OS 72
- • Redundancy failure 74
- Troubleshooting 75 75
- Troubleshooting 76 76
- Battery replacement 77
- FCC rating label 78
- Class A equipment 78
- Class B equipment 78
- Modifications 79
- • EMC Directive 2004/108/EC 80
- Japanese notice 81
- BSMI notice 81
- Korean notice 82
- Chinese notice 82
- Laser compliance 82
- Battery replacement notice 82
- Electrostatic discharge 84
- Specifications 85
- Technical support 86
- Technical support 87 87
- Customer Self Repair 88
- Technical support 89 89
- Reparo feito pelo cliente 90
- Technical support 91 91
- Technical support 92 92
- Technical support 93 93
- Acronyms and abbreviations 94
- Index 96 96
- Index 97 97
- Index 98 98
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