Hp ProLiant DL365 G5 Server Manual de usuario descargar pdf (Pagina 83)

Troubleshooting 83

General diagnosis flowchart

The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the

problem, or if the other flowcharts do not fix the problem, use the following flowchart.

Item Refer to

1 "Symptom information (on page 80)"

2 "Loose connections (on page 81)"

3 "Service notifications (on page 82)"

1 2 ... 78 79 80 81 82 83 84 85 86 87 88 ... 117 118

User Guide 1
Audience assumptions 2
Contents 3
Contents 4 4
Contents 5 5
Contents 6 6
Component identification 7
Front panel LEDs and buttons 8
Rear panel components 9
Rear panel LEDs and buttons 10
System board components 11
System maintenance switch 12
NMI jumper 12
LED combinations 13
SAS and SATA device numbers 14
SAS and SATA hard drive LEDs 15
Online/activity 16
LED (green) 16
Fault/UID LED 16
(amber/blue) 16
Interpretation 16
Fan locations 17
Operations 18
Remove the access panel 20
Install the access panel 20
Operations 22 22
Rack planning resources 24
Optimum environment 25
Power requirements 26
Rack warnings 27
Installing hardware options 28
Item Description 29
Setup 30 30
Registering the server 31
Introduction 32
Processor option 32
Memory options 37
Memory configurations 38
Advanced ECC memory 38
Installing DIMMs 38
Removing hard drive blanks 39
Multibay device options 42
Expansion board options 46
Cabling 62
Cabling 63 63
Battery pack cabling 64
Multibay backplane cabling 65
Configuration and utilities 66
HP ROM-Based Setup Utility 67
Auto-configuration process 68
Boot options 68
BIOS Serial Console 68
Array Configuration Utility 69
Management tools 70
Erase Utility 71
Management Agents 71
HP Systems Insight Manager 72
Redundant ROM support 72
USB support 73
Diagnostic tools 74
Web-Based Enterprise Service 75
Open Services Event Manager 75
Keeping the system current 76
Care Pack 77
Troubleshooting 78
Symbols on equipment 79
Warnings and cautions 79
Symptom information 80
Loose connections 81
Service notifications 82
Troubleshooting flowcharts 82
General diagnosis flowchart 83
Symptoms: 85
Troubleshooting 87 87
POST problems flowchart 88
OS boot problems flowchart 89
• Redundancy failure 92
Troubleshooting 93 93
Battery replacement 94
FCC rating label 95
Class A equipment 95
Class B equipment 95
Modifications 96
• EMC Directive 2004/108/EC 97
BSMI notice 98
Japanese notice 98
Korean notice 99
Laser compliance 99
Battery replacement notice 99
Electrostatic discharge 101
Specifications 102
Specification Value 103
Technical support 104
Technical support 105 105
Customer Self Repair 106
Reparo feito pelo cliente 108
Technical support 109 109
Technical support 110 110
Technical support 111 111
Acronyms and abbreviations 112
Index 116 116
Index 117 117
Index 118 118

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Hp ProLiant DL365 G5 Server Manual de usuario Pagina 83

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