Hp ProLiant SL165z G7 Server Manual de usuario Pagina 45
- Pagina / 76
- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
Troubleshooting 45
Printer output is garbled
Action: Be sure the correct printer drivers are installed.
Network controller problems
Network controller is installed but not working
Action:
1. Check the network controller LEDs to see if any statuses indicate the source of the problem. For LED
information, refer to the network controller documentation.
2. Be sure no loose connections (on page 22) exist.
3. Be sure the network cable is working by replacing it with a known functional cable.
4. Be sure a software problem has not caused failure. Refer to the operating system documentation for
guidelines on adding or replacing PCI Hot Plug devices, if applicable.
5. Be sure the server and operating system support the controller. Refer to the server and operating
system documentation.
6. Be sure the controller is enabled in the BIOS Setup Utility.
7. Check the PCI Hot Plug power LED to be sure the PCI slot is receiving power, if applicable.
8. Be sure the server ROM is up to date.
9. Be sure the controller drivers are up to date.
10. Be sure a valid IP address is assigned to the controller and that the configuration settings are correct.
11. Run Insight Diagnostics ("HP Insight Diagnostics" on page 20) and replace failed components as
indicated.
Network controller has stopped working
Action:
1. Check the network controller LEDs to see if any statuses indicate the source of the problem. For LED
information, refer to the network controller documentation.
2. Be sure the correct network driver is installed for the controller and that the driver file is not
corrupted. Reinstall the driver.
3. Be sure no loose connections (on page 22) exist.
4. Be sure the network cable is working by replacing it with a known functional cable.
5. Check the PCI Hot Plug power LED to be sure the PCI slot is receiving power, if applicable.
6. Be sure the network controller is not damaged.
7. Run Insight Diagnostics ("HP Insight Diagnostics" on page 20) and replace failed components as
indicated.
Network controller stopped working when an expansion board was added
Action:
1. Be sure no loose connections (on page 22) exist.
2. Be sure the server and operating system support the controller. Refer to the server and operating
system documentation.
- User Guide 1
- Intended audience 2
- Contents 3
- Operations 6
- Optimum environment 7
- Temperature requirements 8
- Power requirements 8
- Rack warnings 9
- Installing hardware options 10
- Registering the server 10
- Introduction 11
- Processor option 11
- Memory options 11
- Hard drive options 11
- Hard drive backplane options 11
- Rack Control Manager option 15
- Switch options 15
- Cable management options 15
- SmartStart Scripting Toolkit 16
- HP ROM-Based Setup Utility 16
- Auto-configuration process 17
- Boot options 17
- Array Configuration Utility 18
- ROMPaq Utility 19
- HP Systems Insight Manager 20
- HP Insight Diagnostics 20
- Integrated Management Log 20
- Array Diagnostic Utility 21
- Drivers 21
- Updating firmware 21
- Troubleshooting 22
- Important safety information 23
- Warnings and cautions 24
- Symptom information 25
- Diagnostic steps 25
- Start diagnosis flowchart 26
- General diagnosis flowchart 27
- Power-on problems flowchart 28
- POST problems flowchart 30
- OS boot problems flowchart 32
- • Redundancy failure 34
- Hardware problems 35
- Power source problems 36
- Power supply problems 36
- UPS problems 36
- General hardware problems 37
- Unknown problem 38
- Internal system problems 39
- Hard drive problems 40
- Memory problems 41
- Processor problems 42
- External device problems 43
- Audio problems 44
- Printer problems 44
- Network controller problems 45
- Contacting HP 47
- Microsoft® operating systems 48
- Linux operating systems 48
- Software tools and solutions 49
- Operating system problems 50
- Operating system updates 50
- Firmware maintenance 52
- Current firmware versions 53
- Battery replacement 54
- Battery replacement 55 55
- FCC rating label 56
- Class A equipment 56
- Class B equipment 56
- Modifications 57
- • EMC Directive 2004/108/EC 58
- Japanese notice 59
- BSMI notice 59
- Korean notice 60
- Chinese notice 60
- Laser compliance 60
- Battery replacement notice 60
- (Geräuschemission) 61
- Electrostatic discharge 62
- Technical support 63
- Technical support 64 64
- Customer Self Repair 65
- Technical support 66 66
- Reparo feito pelo cliente 67
- Technical support 68 68
- Technical support 69 69
- Technical support 70 70
- Acronyms and abbreviations 71
- Index 74 74
- Index 75 75
- Index 76 76
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