Hp ProLiant SL165z G7 Server Manual de usuario Pagina 49
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- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
Troubleshooting 49
o
lspci -v
o uname -a
o cat /proc/meminfo
o cat /proc/cpuinfo
o rpm -ga
o dmesg
o lsmod
o ps -ef
o ifconfig -a
o chkconfig -list
o mount
• Contents of the following files:
o /var/log/messages
o /etc/modules.conf or etc/conf.modules
o /etc/lilo.conf or /etc/grub.conf
o /etc/fstab
• If HP drivers are installed:
o Version of the PSP used
o List of drivers from the PSP (/var/log/hppldu.log)
• A list of each third-party hardware component installed, with the firmware revisions
• A list of each third-party software component installed, with the versions
• A detailed description of the problem and any associated error messages
Software tools and solutions
Software problems ("Introduction to software problems" on page 49)
Firmware maintenance (on page 52)
Introduction to software problems
The best sources of information for software problems are the operating system and application software
documentation, which may also point to fault detection tools that report errors and preserve the system
configuration.
Another useful resource is HP Insight Diagnostics. Use this utility to gather critical system hardware and
software information and to help with problem diagnosis.
IMPORTANT: This guide provides information for multiple servers. Some information may not
apply to the server you are troubleshooting. Refer to the server documentation for information
on procedures, hardware options, software tools, and operating systems supported by the
server.
- User Guide 1
- Intended audience 2
- Contents 3
- Operations 6
- Optimum environment 7
- Temperature requirements 8
- Power requirements 8
- Rack warnings 9
- Installing hardware options 10
- Registering the server 10
- Introduction 11
- Processor option 11
- Memory options 11
- Hard drive options 11
- Hard drive backplane options 11
- Rack Control Manager option 15
- Switch options 15
- Cable management options 15
- SmartStart Scripting Toolkit 16
- HP ROM-Based Setup Utility 16
- Auto-configuration process 17
- Boot options 17
- Array Configuration Utility 18
- ROMPaq Utility 19
- HP Systems Insight Manager 20
- HP Insight Diagnostics 20
- Integrated Management Log 20
- Array Diagnostic Utility 21
- Drivers 21
- Updating firmware 21
- Troubleshooting 22
- Important safety information 23
- Warnings and cautions 24
- Symptom information 25
- Diagnostic steps 25
- Start diagnosis flowchart 26
- General diagnosis flowchart 27
- Power-on problems flowchart 28
- POST problems flowchart 30
- OS boot problems flowchart 32
- • Redundancy failure 34
- Hardware problems 35
- Power source problems 36
- Power supply problems 36
- UPS problems 36
- General hardware problems 37
- Unknown problem 38
- Internal system problems 39
- Hard drive problems 40
- Memory problems 41
- Processor problems 42
- External device problems 43
- Audio problems 44
- Printer problems 44
- Network controller problems 45
- Contacting HP 47
- Microsoft® operating systems 48
- Linux operating systems 48
- Software tools and solutions 49
- Operating system problems 50
- Operating system updates 50
- Firmware maintenance 52
- Current firmware versions 53
- Battery replacement 54
- Battery replacement 55 55
- FCC rating label 56
- Class A equipment 56
- Class B equipment 56
- Modifications 57
- • EMC Directive 2004/108/EC 58
- Japanese notice 59
- BSMI notice 59
- Korean notice 60
- Chinese notice 60
- Laser compliance 60
- Battery replacement notice 60
- (Geräuschemission) 61
- Electrostatic discharge 62
- Technical support 63
- Technical support 64 64
- Customer Self Repair 65
- Technical support 66 66
- Reparo feito pelo cliente 67
- Technical support 68 68
- Technical support 69 69
- Technical support 70 70
- Acronyms and abbreviations 71
- Index 74 74
- Index 75 75
- Index 76 76
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