Hp Pavilion a387x Desktop PC Manual de usuario

user’s guide

2 user’s guide safety information This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no di

92 user’s guide system recovery When other methods of repairing your system software (like System Restore or Application Recovery) fail, you may w

using application recovery and system recovery 93 starting system recovery if the pc is not responding 1 Turn off the PC. If necessary, press and

94 user’s guide to run system recovery program using recovery discs: 1 If the PC works, back up all data files that you want to save onto removabl

upgrading and servicing the pc 95 This chapter provides instructions on how to remove and replace the hardware components of your PC. • Use “upgr

96 user’s guide

upgrading and servicing the pc (1) 97 The “upgrading and servicing the pc” guide provides instructions on how to remove and replace hardware compo

98 user’s guide opening and closing the pc preparing the pc Read the following items before attempting to upgrade or service the PC: • These proc

upgrading and servicing the pc (1) 99 removing the side panel 1 See “before opening the pc” on page 98. 2 Loosen the two thumbscrews on the right

100 user’s guide locating components inside the pc ABCDEFGHI removing the front panel This procedure is only necessary when removing or replacing

upgrading and servicing the pc (1) 101 AB 3 Locate the three small tabs (B) attached to the front panel on the side of the chassis. Press each ta

setting up your pc 3 putting your pc togetherFollow the quick setup poster to set up your PC. Look in the PC box for printed details or updates re

102 user’s guide 2 Guide the three small tabs (B) on both sides of the front panel into the correct holes, until the panel snaps into place. AB 3

upgrading and servicing the pc (1) 103 • One diskette drive (select models), or one 7-In-1 memory card reader (select models), or no drive (a bla

104 user’s guide 4 Make sure the jumper on the new drive is in the CS (Cable Select) position. CS SL MA NOTE: A jumper is a small plastic connect

upgrading and servicing the pc (1) 105 removing the 7-in-1 memory card reader or the diskette (floppy) drive The PC has a removable drive cage tha

106 user’s guide 7 Remove the screw from each side of the drive cage to remove the 7-In-1 memory card reader. Or Remove the screw from each side o

upgrading and servicing the pc (1) 107 4 Pull the drive cage release tab (E) back. Align the four holes on the top of the drive cage with the four

108 user’s guide 4 Push the release tab attached to the hard drive bracket (H) until it is unlocked. Gently push the hard drive in the same direct

upgrading and servicing the pc (1) 109 replacing the preinstalled hard drive 1 Make sure the release tab on the hard drive bracket is in the unloc

110 user’s guide 4 Push the release tab on the top of the hard drive bracket into the locked position (L). 5 Replace the side panel. See page 99.

upgrading and servicing the pc (1) 111 7 Make sure the jumper on the new drive is in the CS (Cable Select) position. Below is a drive with a Cable

4 user’s guide 5 Connect the modem cable to the telephone line wall jack and to the modem (select models only) on the back of the PC. Refer to “co

112 user’s guide 10 Place the second hard drive inside the chassis and align it to the screw holes (P) on the front of the chassis. Use four regul

upgrading and servicing the pc (1) 113 13 Attach the two screws to the hard drive bracket (R). 14 Replace the preinstalled hard drive. See page 10

114 user’s guide adding memory The motherboard contains sockets for DDR DIMMs (double data rate dual in-line memory modules). To determine the mem

upgrading and servicing the pc (1) 115 removing a memory module 1 Remove the side panel that has thumbscrews. See page 99. 2 Gently lay the PC on

116 user’s guide installing a memory module 1 See “removing a memory module” on page 115. 2 Holding the new memory module by its edges only, remov

upgrading and servicing the pc (1) 117 removing an add-in card 1 Remove the side panel that has thumbscrews. See page 99. 2 Gently lay the PC on i

118 user’s guide replacing the battery A lithium battery on the motherboard provides backup power for the PC’s timekeeping capability. The battery

upgrading and servicing the pc (2) 119 chassis features of the pc Before you begin, identify your computer chassis using the illustrations below.

120 user’s guide opening the computer WARNING: The PC is heavy; be sure to use ergonomically correct lifting procedures when moving the compute

upgrading and servicing the pc (2) 121 removing the side panel You must remove the side panel to add memory, insert add-in cards, install or remo

setting up your pc 5 computer safety warning WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes pr

122 user’s guide 6 Grasp the handle (A) with your other hand and pull the panel toward you until it stops. A 7 Lift the panel up and out. Set the

upgrading and servicing the pc (2) 123 3 To disengage the fan duct (B), push down the two tabs (C). You can push with your fingers or a pen. CB 4

124 user’s guide 5 Push down on the drive cage release tab (D). D 6 Hold the release tab down as you rotate the cage up and lift it out.

upgrading and servicing the pc (2) 125 adding memory The motherboard contains sockets for either DIMMs (dual in-line memory modules), or DDR DIMM

126 user’s guide ddr dimms DDR DIMMs must be 184-pin unbuffered DDR SDRAM (double data rate synchronous dynamic random access memory). The PC shi

upgrading and servicing the pc (2) 127 9 Hold the memory module in alignment with the socket, aligning the notches with the bumps. DIMMDDR DIMM 1

128 user’s guide 7 Push down the two retaining clips on the ends of the socket until the memory module pops out of the socket. DIMM andDDR DIMM

upgrading and servicing the pc (2) 129 6 To prepare an empty card slot for a new card, loosen the screw of the expansion slot cover of the empty s

130 user’s guide 11 Attach the screw to secure the card you have replaced (F). F To reassemble the computer: 1 Replace the side panel (see “repl

upgrading and servicing the pc (2) 131 adding and removing drives You can install a second hard drive into the system or replace the existing hard

6 user’s guide NOTE: PCs use software drivers to control peripheral devices. When you add a Plug and Play (ready to use) peripheral, memory, or ad

132 user’s guide removing the preinstalled hard drive You need to remove the hard drive from the chassis if you want to replace it with a higher-

upgrading and servicing the pc (2) 133 6 Remove the screw (A) on each side of the diskette drive. A NOTE: The second screw (A) is on the other si

134 user’s guide replacing the optical drive Your computer comes with one or two optical drives (CD-ROM, DVD, and/or CD-Writer or DVD+RW) in the t

upgrading and servicing the pc (2) 135 7 If you are adding a drive to an empty lower bay, remove the bay insert by putting your fingers in the hol

136 user’s guide 9 If you are removing the optical drive in the lower optical drive bay, remove the two screws (D) on the drive and push the driv

upgrading and servicing the pc (2) 137 To install a new optical drive: NOTE: Make sure the jumper on the new drive is in the CS (Cable Select) po

138 user’s guide 3 Lift the door of the CD holder located on the top of the chassis, if your computer has one (Chassis II and Chassis III only).

upgrading and servicing the pc (2) 139 6 Hook the notches onto the knobs. 7 Press the front cover toward the chassis until it snaps into place.

140 user’s guide 3 Disconnect the power cord and all other attached cables (such as the keyboard, mouse, and monitor). 4 Remove the side panel (s

upgrading and servicing the pc (2) 141 replacing the drive cage 1 Holding the drive cage at a 45-degree angle, slide the two nubs (A) on the driv

setting up your pc 7 pc front The front of your computer has the drives, the On button and hard disk drive activity indicator light. Some PC model

142 user’s guide 3 Push the removable drive cage firmly against the stationary cage as you rotate the removable drive down into position. 4 To

upgrading and servicing the pc (2) 143 replacing the fan duct NOTE: If your computer does not have a fan, skip this procedure. 1 Holding the fan

144 user’s guide replacing the side panel 1 Lay the side panel on top of the chassis, aligning the notches on the panel with the holes on the cha

index 145 5.1 speakers, 41 56K modem, 9 7-In-1 memory card reader card types, 48 removing and replacing, 95 using, 48 A add-in cards, removing or

146 user’s guide creating a DVD, 60 creating CDs using CD-RW drive, 57, 59 creating CDs using Windows Media Player, 59 creating CDs with RecordNow

index 147 Easy Internet Sign-up, 33 finding an ISP, 32 keyboard button, 28 organizing destinations, 17 restricting content, 34 searching the, 34 s

148 user’s guide no sound, 74 not working, 81 organizing information, 17 problem turning on, 83 running tests, 37 servicing and upgrading, 95 sett

index 149 speakers, 41 multi-channel, 41 special offers, 38 Standby button, 27 standby mode automatic, 13 manual, 12 Start button, 16 Start menu c

150 user’s guide

8 user’s guide connecting the modem The modem is used for connecting to an ISP that provides telephone dial-up connection to the Internet. NOTE: Y

setting up your pc 9 To connect the cable between the modem and the telephone service line: 1 Plug one end of a modem cable (D) into the modem con

10 user’s guide To connect the Ethernet connector to the network: 1 Plug the network cable into the Ethernet connector (A) on the back of the PC.

setting up your pc 11 6 Refer to the following section, “registering your pc,” for information on completing the registration process (select mode

The information in this document is subject to change without notice. Hewlett-Packard® Company makes no warranty of any kind with regard to this mate

12 user’s guide standby mode When the PC is in standby mode, it goes into a low-power state and the monitor is blank as if it is turned off. The a

setting up your pc 13 To put the PC into hibernation manually: 1 Click Start on the taskbar. 2 Click Turn Off Computer. 3 Press and hold down the

14 user’s guide making recovery cds/dvds Now is a good time to make your recovery discs; see “creating recovery cds/dvds” on page 88. installing s

learning the basics 15 NOTE: To use your software, you must know how to use the mouse and keyboard. If necessary, see “using the mouse” on page 19

16 user’s guide using the desktop The desktop has shortcut icons that make it easy to find the things you need. Icon Opens Use it to Help and

learning the basics 17 using hp organize software HP Organize software is a desktop tool you use to organize both your PC shortcuts and your favor

18 user’s guide using the all programs menu To find the software programs on your PC: 1 Choose Start. 2 Choose All Programs. organizing your all

learning the basics 19 using pc help & tools The PC Help & Tools folder (select models only) in the All Programs menu contains special uti

20 user’s guide Double-click means to press the left button on the mouse two times in a row. To double-click, you click the button (press it and t

learning the basics 21 switching mouse button functions To switch the functions of the right and left mouse buttons: 1 Click the Start button. 2 C

table of contents iii finding answers to commonly asked questions ... 1 safety information ...

22 user’s guide internet keyboard 1 ll This keyboard enables you to: • Adjust speaker volume. • Connect to the Internet (if you have an establis

learning the basics 23 internet keyboard 3 This keyboard enables you to: • Adjust speaker volume. • Customize the buttons to open programs and

24 user’s guide wireless keyboard set A wireless keyboard (B) uses a receiver/transmitter unit (A), instead of a connector cable, to communicate w

learning the basics 25 function keys ll The function keys, located above the main keys, are labeled F1 through F12. • Pressing F1 displays a Help

26 user’s guide numeric keys ll Press the Num Lock key to lock and unlock the numeric key functions: • When the Num Lock light on the keyboard is

learning the basics 27 NOTE: The number, location, and labeling of buttons vary by keyboard model. Figure Key Icon Feature Description A Stand

28 user’s guide Figure Key Icon Feature Description H Shopping K Sports M Finance N Connect P Search R Chat S E-Mail

learning the basics 29 customizing the buttons You can customize some of the special buttons on the keyboard (select models only) to open differen

30 user’s guide using a printer Refer to the user manual that came with your printer for instructions on connecting and using the printer. Printer

using the internet 31 This chapter discusses the Internet, how to use a browser and e-mail, and how to set up your Internet account. Use the Inter

iv user’s guide using the mouse ...19 scrolling ...

32 user’s guide The World Wide Web (WWW), also called the Web, is a public part of the Internet used by individuals, companies, governments, and o

using the internet 33 • Click Start, choose All Programs, choose Online Services, and click Internet Explorer. Use Easy Internet Sign-up (availab

34 user’s guide Once you are connected to the Internet, your browser displays the home Web page. You can go to a different Web site by entering it

using the internet 35 and when the password window appears, select the option always allow viewing or allow viewing only this time. To use Content

36 user’s guide sending e-mail messages with outlook express 1 Click Start on the taskbar, and select the E-mail Outlook Express icon. NOTE: You

getting help 37 help and support center Information about your PC is in the onscreen Help and Support Center (select models only). Here you can fi

38 user’s guide using updates from hp Updates from HP (select models only) is an Internet-based service provided by HP to bring you important info

getting help 39 re-enabling messages When you re-enable the Updates from HP Service, the service runs whenever you are connected to the Internet,

40 user’s guide online guides You can find online guides and information for your PC. To view online manuals for your PC: 1 Type the Support Web

working with sound, pictures, and video 41 using speakers Speakers are included with the monitor (select models only), or are sold separately. For

table of contents v using a microphone ...44 adjusting microphone

42 user’s guide adjusting speaker volume Use the Volume icon on the taskbar to set speaker volume. Then you can adjust the volume using: • The vo

working with sound, pictures, and video 43 Connect speaker plugs for: 2 Speaker Mode 4/4.1 Speaker Mode 6/5.1 Speaker Mode To PC connector Conne

44 user’s guide 4 Click the option for the number of speakers to match your multi-channel speaker system, and then click Apply. NOTE: To test the

working with sound, pictures, and video 45 6 Click the Advanced button in the Microphone column. If you do not see the Advanced button, select Opt

46 user’s guide working with digital images You can connect a digital image source, such as a digital camera or a digital video camera, directly t

working with sound, pictures, and video 47 Tab or button Description My Images tab A user-friendly tool in which you can easily find, view, man

48 user’s guide about the 7-in-1 memory card reader Digital cameras and other digital imaging devices use memory cards, or media, to store digital

working with sound, pictures, and video 49 1 Insert the media into the card slot until it stops. The in-use light (A) on the card reader lights, a

50 user’s guide 2-slot memory card reader CompactFlash I/IIFGA Card Insert Into 2-slot reader CompactFlash type I media Receptacle edge (holes

working with sound, pictures, and video 51 handling cds/dvds To avoid damaging a disc, follow these guidelines: • Return the disc to the case whe

vi user’s guide using application recovery and system recovery ... 85 creating recovery cds/dvds ...

52 user’s guide 4 Close the disc tray by: • Gently pushing the tray into the PC. Or • Clicking the close/open button on the control panel for

working with sound, pictures, and video 53 using the diskette (floppy) drive The diskette (floppy) drive is available on select model PCs. If your

54 user’s guide To play a music CD: 1 Insert the music CD into the drive. • The MusicMatch Jukebox window opens. If the Audio CD wizard window op

working with sound, pictures, and video 55 For more information on this software, refer to the online Help within the Windows Media Player: Click

56 user’s guide You may want to start WinDVD and adjust the settings before inserting the disc and starting the movie. To start WinDVD without a d

working with sound, pictures, and video 57 WARNING: You can change countries/regions only five times before the country/region code locks and be

58 user’s guide creating a music cd RecordNow! creates closed session music CDs, which means you must record all music files on one CD in one reco

working with sound, pictures, and video 59 creating (burning) music cds with windows media player NOTE: HP supports lawful use of technology and d

60 user’s guide 4 Click My Computer in the Other Places list and then double-click the disc drive you want to use. 5 Insert a blank disc into the

working with sound, pictures, and video 61 connecting to a tv set To use your TV as a PC screen: 1 Turn off the PC. 2 Connect the TV cable using o

table of contents vii upgrading and servicing the pc (2)... 119 chassis features of the pc...

62 user’s guide NOTE: The S-video adapter cable is only needed if there is no composite video jack on the back of the PC. 3 To have sound come fro

working with sound, pictures, and video 63 disabling the tv option When you want to disconnect the TV from your PC, you may need to disable the TV

64 user’s guide storing cds, dvds, or memory To store CDs and DVDs, open the bay cover (figure A) and gently lift the two sections to form the spi

working with sound, pictures, and video 65 3 Connect the data cable to the USB or FireWire (IEEE 1394) connector on the back of the PC. Plug the p

66 user’s guide 4 Connect the cables to the device and place it on top of the chassis (G). Connect the data cable to the USB or FireWire (IEEE 139

working with sound, pictures, and video 67 1 Open the bay cover (A on page 64). Hold the cover on each side near the hinges, then lift the cover a

68 user’s guide 5 Put the new cover on the cover hinges (P). Close the cover over the DockSpot. hp dvd writer & cd-writerexpansion / bayhp pa

taking care of your pc 69 protecting your pc from power surges Power surges, for example voltage spikes, power outages, or brownouts may cause sof

70 user’s guide The virus-scanning program manufacturer provides free virus scan updates through your Internet connection for an initial period af

taking care of your pc 71 viewing the amount of used and free disk space 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Performance

viii user’s guide

72 user’s guide removing desktop icons You can remove most desktop icons by either deleting them or moving them to an unused icons folder. CAUTI

troubleshooting 73 For help on general and miscellaneous problems you may be experiencing with your PC, refer to the following pages for possible

74 user’s guide audio Symptom Problem Solution Volume is muted. Press the Mute button on the keyboard to see if the mute feature is turned on.

troubleshooting 75 cd-rom, cd-rw, dvd-rom, or dvd writer drive Symptom Problem Solution Disc is upside down in the drive tray. Reinsert the disc

76 user’s guide cd-rom, cd-rw, dvd-rom, or dvd writer drive (continued) Symptom Problem Solution Problem with disc. • Make sure the disc is cle

troubleshooting 77 diskette (floppy) drive (select models only) (continued) Symptom Problem Solution Diskette is full or the file is too big. Use

78 user’s guide hard disk drive Symptom Problem Solution PC seems to be locked up and not responding. Program in use has stopped responding to c

troubleshooting 79 hardware installation (continued) Symptom Problem Solution New device does not work. Cannot install new device driver. You mu

80 user’s guide internet access Symptom Problem Solution Internet Service Provider (ISP) account is not set up properly. Verify Internet setting

troubleshooting 81 keyboard and mouse Symptom Problem Solution Keyboard connector is not properly connected. Turn off the PC by using the mouse,

finding answers to commonly asked questions 1 In this User’s Guide, you can find answers to questions about the following topics: • Connecting to

82 user’s guide keyboard and mouse (continued) Symptom Problem Solution The optical sensor uses the pattern of the surface to track the position

troubleshooting 83 power Symptom Problem Solution PC is not securely connected to an external power source. Ensure that cables connecting the PC

84 user’s guide miscellaneous Symptom Problem Solution PC date and time display is incorrect. RTC (real-time clock) battery may need to be repla

using application recovery and system recovery 85 The PC uses the operating system and installed software programs during normal operation. If you

86 user’s guide • System Restore This Microsoft Windows XP feature creates a restore point where it records the PC settings at that time and da

using application recovery and system recovery 87 Problem/Status Microsoft System Restore Application Recovery program System Recovery from

88 user’s guide creating recovery cds/dvds 1 You can recover (bring back) the operating system and programs that were included on your hard drive

using application recovery and system recovery 89 using recovery cd-dvd creator Make recovery CDs or DVDs for your PC by using the HP PC Recovery

90 user’s guide using the recovery tools cd Your PC allows you to create (burn) a Recovery Tools CD. After you make the HP PC Recovery Tools CD, y

using application recovery and system recovery 91 to start system restore: 1 Close all open programs. 2 Click the Start button. 3 Choose All Progr