HP Apollo 9000 400t Manual de servicio

Servicing the HP Apollo 9000 Series 400 Workstations Order No. A1630-90007 Manufacturing No. A1630-90607

x PrefaceApollo Preliminary and ConfidentialProblems, Questions, and SuggestionsIf you have any questions or problems with our hardware, software, or

4-30 Fault IsolationFigure 4-14. HP-UX Compatible Mode Boot Flowchart

Fault Isolation 4-31Figure 4-14. HP-UX Compatible Mode Boot Flowchart (Cont.)

4-32 Fault Isolation4.7 Hewlett-Packard Boot ROM FunctionsA Series 400 Boot ROM, Revision 1, is used in the Series 400 system units for the HP-UX Co

Fault Isolation 4-334.7.2 Power-Up DisplayWhen you turn your system unit on after the first time and the default functional mode is Hewlett-Packard

4-34 Fault Isolation12. Checksum the Boot ROM.13. Display CPU type.14. Look for floating point co-processor.15. Initialize HP-HIL (keyboard) electroni

Fault Isolation 4-35The following algorithm is used to determine the output device:1. If there is a remote card, choose the one with the lowest se

4-36 Fault IsolationIf no output device is present, but a keyboard is, then that keyboard still acts as the console input device. Similarly, if no in

Fault Isolation 4-37If a failure is detected in the power-up test, the following failure message is displayed:HP98643 (LAN) at 21, 080009000001 Fai

4-38 Fault Isolation4.8 Diagnostic Summary for HP-UX Compatible ModeSeveral levels of operations exist within systems that run in HP-UX compatible m

Fault Isolation 4-39Table 4-6 lists these messages. The address’ 5 most significant hexadecimal digits are FFFFF, so only the 3 least significant dig

Contents xiContents Chapter 1 Product OverviewPart 1 Model 400t and Model 400dl Product Overview1.1 Introduction . . . . . . . . . .

4-40 Fault IsolationTable 4-6. Unexpected Use of (address) Failure Messages 3 Hex LSDs Unexpected EventFFAFF4FFEFE8FE2FDCFD6FCAFC4FBEFB8FB2FACF

Fault Isolation 4-41The highest priority failure also sets off the beeper. The lower 7 bits of the LED value are sounded off, most significant bit fi

4-42 Fault IsolationTest LEDs are mounted vertically on the system unit’s front upper right-hand corner. The front panel must be opened to see all of

Fault Isolation 4-43Table 4-8. General Failure Code Descriptions (Lower Two Bits Fail Indicators)Lower 2 Bits Fail Indicator LED Code and Failure

4-44 Fault Isolation4.9.5 State and Failure CodesTable 4-9 lists the LED state and failure codes used by the Boot ROMs. Table 4-9. System Unit LED

Fault Isolation 4-45Table 4-9. System Unit LED Failure Codes (Cont.)LEDs State or Failure LEDs State or Failure LEDs State or FailureFailure:

4-46 Fault Isolation4.9.6 Boot ROM MessagesTable 4-10 lists and explains the messages displayed for Boot ROM functions. If nec-essary, it also indic

Fault Isolation 4-47Table 4-10. Boot ROM Displayed Status Messages (Cont.) Displayed Message Meaning and What To DoRESET To Re-try SYSTEM SEARCH M

4-48 Fault IsolationTable 4-11 lists and explains the messages displayed for Boot ROM failures. It also indicates procedures to resolve the problems.

Fault Isolation 4-49Table 4-11. Boot ROM Displayed Failure Messages (Cont.) Displayed Message Meaning and What To DoSYSTEM NOT FOUND UNEXPECTE

xii ContentsChapter 2 System Controls2.1 System Unit Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-50 Fault Isolation4.9.7 SCSI TestingThere are two levels of SCSI testing: normal and extended. Only the normal testing can be completed on system

Fault Isolation 4-51Table 4-12. Extended SCSI Test Messages Message What To Doif internal devices present, type X Turn OFF ALL SCSI devices Dis

4-52 Fault Isolation4. Reconfigure the system. The messages shown in Table 4-13 are displayed after the SCSI tests are completed. Table 4-13. Extende

Fault Isolation 4-534.10.1 Self Test Control MenuA Self Test Controls menu has three columns to provide you with these controls:• Keys — the keyb

4-54 Fault IsolationExtended Self-TestsWhen you select Extended, the self-test starts over and the long memory test will be run. It takes about 4 sec

Fault Isolation 4-55in any or all of these four addresses. Parity errors are displayed during the Test Memory phase of the self-test and testing c

4-56 Fault IsolationTable 4-14. 400t and 400dl Memory Addresses vs. Memory Block Block Memory Addresses Upper Lower Address Address9822

Fault Isolation 4-57Table 4-15. 400s Memory Addresses vs. Memory Block Block Memory Addresses Upper Lower Address Address98229-66521

4-58 Fault IsolationTable 4-16 shows an example memory map. It lists four 16 MB and four 4 MB mod-ules for a total of 80 MB of memory in a 400s syste

Fault Isolation 4-59Set DefaultsTyping the command D sets the Test Memory default value to ‘yes’ for testing.Run TestsWhen you are ready to run the

Contents xiiiPart 2 Troubleshooting Flowcharts and Diagnostics for HP-UX Compatible Mode4.6 Troubleshooting Flowcharts for Systems that Use

4-60 Fault IsolationPart 3 Checkout ProceduresThis part consists of two sections:• The first section provides hardware checkout procedures for the M

Fault Isolation 4-61Figure 4-17. System Unit Cover Removal (Model 400t and Model 400dl)

4-62 Fault IsolationFigure 4-18. Power Connections (Model 400t and Model 400dl)

Fault Isolation 4-63The following three procedures show you how to checkout the Model 400t and 400dl system components:• Procedure 4-5 describes h

4-64 Fault Isolation2. Plug in the power cord and power on the system. Do not unplug the J004 connector from the CPU board. Measure the voltages thr

Fault Isolation 4-65Continue on with Step 3, Step 4, or Step 5, depending on the configuration of the dc output voltages.3. If the dc output voltag

4-66 Fault Isolation4. If the dc output voltages are present at J004, but not within tolerance, perform the following six steps:A. Power off the sy

Fault Isolation 4-67Table 4-19. Power-On LED Circuit FRU Pin Numbers To Check This FRU Check for Continuity Between These Two ConnectorsFRUCPU Boa

4-68 Fault IsolationProcedure 4-6. Winchester Disk Power Checkout for the Model 400t and 400dl You need a voltmeter to perform this procedure.Start t

Fault Isolation 4-69Procedure 4-7. Calendar Battery Checkout for Model 400t and 400dl Systems That Use Domain Compatible ModeStart this procedu

xiv ContentsPart 2 Removing and Replacing Model 400s System Unit FRUs5.5 System Unit Assemblies . . . . . . . . . . . . . . . . . . . . . . .

4-70 Fault Isolation4.12 Checkout Procedures for the Model 400s System UnitThe following three procedures show you how to check the Model 400s syste

Fault Isolation 4-71Figure 4-21. Model 400s System Unit CPU Board Voltage Test Points Table 4-20 lists the voltages that the power supply provides

4-72 Fault IsolationC. Switch the system unit power off and remove the power supply screws and slide the power supply out about 3 inches. Switch the

Fault Isolation 4-734.12.1 Main Power Distribution Cable ConnectorsThe main power distribution cable large connector’s pin numbers are the same as

4-74 Fault IsolationFigure 4-24 shows the voltages of the ISA backplane power cable connector.Pin Voltage Pin Voltage Pin Voltage Pin Voltage1234Grou

Fault Isolation 4-753. From the Auto System Select Mode, note the tape drive with the System Support Tape with these operating systems: SYSTEM

4-76 Fault Isolation10. To find out what ce.utilities tests are already in the HP-UX operating system, type these commands: cd /usr/diag/CE.utilit

Fault Isolation 4-77Procedure 4-10. Calendar Battery Checkout for Model 400s Systems That Use Domain Compatible ModeStart this procedure with th

FRU Removal and Replacement 5-1Chapter 5FRU Removal and ReplacementThis chapter provides information about removing and replacing a Field Replaceab

Contents xvAppendix A Jumper and Switch ConfigurationsA.1 Configurations for Circuit Boards . . . . . . . . . . . . . . . . . . . . . . . .

5-2 FRU Removal and ReplacementPart 1 Removing and Replacing Model 400t and 400dl FRUs5.3 System AssembliesThis section describes the system assemb

FRU Removal and Replacement 5-3Figure 5-1. System Unit Cover Removal (Model 400t and 400dl)

5-4 FRU Removal and ReplacementFigure 5-2. System Components (Model 400t and 400dl)

FRU Removal and Replacement 5-5Figure 5-3. Rear View of the Model System Unit (Model 400t and 400dl)

5-6 FRU Removal and Replacement5.3.1 Memory Board Removal and Replacement (Model 400t and 400dl)Figure 5-4 shows how to remove a memory board. Push

FRU Removal and Replacement 5-75.3.2 Graphics Controller Removal and Replacement (Model 400t and 400dl)Figure 5-5 shows how to remove a graphics c

5-8 FRU Removal and Replacement5.3.3 Network Interface Board Removal and Replacement (Model 400t and 400dl)Figure 5-6 shows how to remove the networ

FRU Removal and Replacement 5-95.3.4 HP-IB Interface Board Removal and Replacement (Model 400t and 400dl)Figure 5-7 shows how to remove the HP-IB

5-10 FRU Removal and Replacement5.3.5 Winchester Disk Drive Removal and Replacement (Model 400t and 400dl)Figure 5-8 shows how to remove a Wincheste

FRU Removal and Replacement 5-115.3.6 Emulator Board Removal and Replacement (Model 400t and 400dl)Figure 5-9 shows how to remove the Emulator boa

xvi ContentsC.5 Auto System Select Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-25C.5.1 Scan for System

5-12 FRU Removal and Replacement5.3.7 CPU Board Removal and Replacement (Model 400t and 400dl)Perform the following steps to remove the CPU board:1.

FRU Removal and Replacement 5-13Figure 5-10. Disconnecting Internal Cables from the CPU Board (Model 400t and 400dl)

5-14 FRU Removal and Replacement5. Push in the handles of the CPU board support bracket and slide the CPU board assembly out the front of the unit (

FRU Removal and Replacement 5-156. Note the jumper settings for the EtherLAN port and the clock speed on the CPU board. Set the jumpers on the new

5-16 FRU Removal and Replacement8. Use the EEPROM puller (AMP part no. 821903-1) to remove the EEPROM from the defective CPU board and from the new

FRU Removal and Replacement 5-175.3.8 EEPROM Removal and Replacement (Model 400t and 400dl)Figure 5-14 shows how to remove an EEPROM. When you rem

5-18 FRU Removal and Replacement5.3.9 Power Supply Removal and Replacement (Model 400t and 400dl)Figure 5-15 shows how to remove the power supply. F

FRU Removal and Replacement 5-195.3.10 Power Switch Panel Removal and Replacement (Model 400t and 400dl)To remove the power on/off switch panel, d

5-20 FRU Removal and Replacement5.3.11 LED Board Removal and Replacement (Model 400t and 400dl)Figure 5-17 shows how to remove the LED board. Discon

FRU Removal and Replacement 5-215.3.12 Calendar Battery Removal and Replacement (Model 400t and 400dl)Remove the CPU board from the system unit. L

Contents xviiFigures1-1 HP Apollo Model 400t or Model 400dl Workstation. . . . . . . . . . . . . . . . . . 1-41-2 Model 400s System . . . .

5-22 FRU Removal and Replacement5.4 FRU List and Illustrated Parts Breakdown (IPB)This section lists Field Replaceable Units (FRUs) for the Model 40

FRU Removal and Replacement 5-23Table 5-1. Model 400t and 400dl System Unit FRUsItem Description New Part No. Exchange Part No.12345678910111213141

5-24 FRU Removal and ReplacementPart 2 Removing and Replacing Model 400s System Unit FRUs5.5 System Unit AssembliesThis section explains how to rem

FRU Removal and Replacement 5-255.5.1 DIO-II Accessory Boards Removal and Replacement (Model 400s)DIO-II accessory boards include video, graphics,

5-26 FRU Removal and Replacement5.5.2 Power Supply Removal and Replacement (Model 400s)Refer to Figure 5-22 and follow these steps to remove the sup

FRU Removal and Replacement 5-275.5.3 Top Cover Removal and Replacement (Model 400s)Refer to Figure 5-23 for removing the top cover. Follow these

5-28 FRU Removal and Replacement5.5.4 Right Side Cover Removal and Replacement (Model 400s)Refer to Figure 5-24 to remove the right side cover. Foll

FRU Removal and Replacement 5-29Replace the right side cover by following these steps:1. If you are replacing the right cover on an ISA system uni

5-30 FRU Removal and Replacement5.5.6 Trim Plates Removal and Replacement (Model 400s)Both trim plates are identical so they may be used on either s

FRU Removal and Replacement 5-315.5.7 Front Door Removal and ReplacementRefer to Figure 5-26 and follow these steps to remove the front door. Reve

xviii Contents4-25 Model 400s System Unit Motherboard Mass Storage Power Distribution Connector . . . . . . . . . . . . . . . . . . . . . . . . .

5-32 FRU Removal and ReplacementFollow these steps to replace the trim plates:1. With the trim plate’s smooth side towards the outside, insert the t

FRU Removal and Replacement 5-33Figure 5-26. Model 400s Front Door Removal

5-34 FRU Removal and Replacement5.5.8 Bezel Replacement (Model 400s)The bezel is usually not removed for servicing Model 400s system units. If a bez

FRU Removal and Replacement 5-35Figure 5-27. Model 400s Bezel Removal

5-36 FRU Removal and Replacement5.5.9 Mass Storage Device Removal and Replacement (Model 400s)Refer to Figure 5-28 and Figure 5-29 and follow these

FRU Removal and Replacement 5-37Figure 5-28. Model 400s Mass Storage Device RemovalFigure 5-29. Model 400s Mass Storage Device Bracket Removal

5-38 FRU Removal and Replacement5-5.10 HP 330/660 MB Disk Controller Board Removal and Replacement (Model 400s)The controller board on these disks

FRU Removal and Replacement 5-39Figure 5-30. Model 400s Internal SCSI Cable RemovalFollow these steps to replace the internal SCSI cable:1. Positi

5-40 FRU Removal and Replacement5.5.12 Mass Storage Power Distribution Cable Removal and Replacement (Model 400s)Refer to Figure 5-31 and follow th

FRU Removal and Replacement 5-41Follow these steps to replace the mass storage power distribution cable:1. Position the power cable in the unit wi

Contents xix5-46 Model 400s DIO-II Center Wall Removal . . . . . . . . . . . . . . . . . . . . . . . . . 5-675-47 Model 400s DIO-II Motherbo

5-42 FRU Removal and Replacement5.5.13 RFI Cover Removal and Replacement (Model 400s)Refer to Figure 5-32 and follow these steps to remove the RFI c

FRU Removal and Replacement 5-435.5.14 ISA Accessory Boards Removal and Replacement (Model 400s)Refer to Figure 5-33 and follow these steps to rem

5-44 FRU Removal and Replacement5.5.15 ISA Backplane Removal and Replacement (Model 400s)Refer to Figure 5-34 and follow these steps to remove the I

FRU Removal and Replacement 5-45Figure 5-34. Model 400s ISA Backplane Removal

5-46 FRU Removal and Replacement5.5.16 ISA Card Cage Removal and Replacement (Model 400s)Refer to Figure 5-35 and follow these steps to remove the I

FRU Removal and Replacement 5-47Figure 5-35. Model 400s ISA Card Cage Removal

5-48 FRU Removal and Replacement5.5.17 Card Cage Fan Removal and Replacement (Model 400s)Refer to Figure 5-36 and follow these steps to remove the c

FRU Removal and Replacement 5-49To replace the card cage fan, follow these steps:1. Route the fan wires through the card cage’s hole below the fan

5-50 FRU Removal and Replacement5.5.18 HP-IB Interface Board Removal and Replacement (Model 400s)Refer to Figure 5-37 and follow these steps to remo

FRU Removal and Replacement 5-515.5.19 Converter Board Removal and Replacement (Model 400s)Follow these steps to remove the converter board. Rever

© Hewlett-Packard Co. 1990.First Printing: July 1990UNIX is a registered trademark of AT&T in the USA and other countries.NOTICEThe information co

xx ContentsTables1-1 200-MB Winchester Disk Drive Specifications . . . . . . . . . . . . . . . . . . . . . 1-71-2 System Configurations . . . .

5-52 FRU Removal and Replacement5.5.20 CPU Board Removal and Replacement (Model 400s)Refer to Figure 5-38 and follow these steps to remove the CPU b

FRU Removal and Replacement 5-53Figure 5-38. Model 400s CPU Board Removal After the CPU board has been removed, you may remove these FRUs:• EEPROM

5-54 FRU Removal and Replacement5.5.21 EEPROM Removal and ReplacementThe EEPROM from a failed CPU board must be installed in a new CPU board if the

FRU Removal and Replacement 5-556. Reinstall the CPU board and other removed assemblies.7. If you are using HP-UX operating systems and have repl

5-56 FRU Removal and Replacement5.5.22 Memory Board Removal and Replacement (Model 400s)Refer to Figure 5-40 and follow these steps to remove a memo

FRU Removal and Replacement 5-57Figure 5-40. Model 400s Memory Board Removal

5-58 FRU Removal and Replacement5.5.23 Emulator Board Removal and Replacement (Model 400s)Refer to Figure 5-41 and follow these steps to remove the

FRU Removal and Replacement 5-595.5.24 Real-Time Clock Battery Removal and Replacement (Model 400s)To remove the real-time clock battery, refer to

5-60 FRU Removal and Replacement5.5.25 ISA Center Wall Removal and Replacement (Model 400s)To remove the ISA center wall, refer to Figure 5-43 and f

FRU Removal and Replacement 5-61Figure 5-43. Model 400s ISA Center Wall Removal

Contents xxiC-3 Boot Mode Selection Top/Left Four Amber LED Patterns . . . . . . . . . . . . C-8C-4 Configuration Mode Entry Error Messages .

5-62 FRU Removal and Replacement5.5.26 Standard/ISA Motherboard Removal and Replacement (Model 400s) Refer to Figure 5-44 and follow these steps to

FRU Removal and Replacement 5-63Figure 5-44. Model 400s Standard/ISA Motherboard Removal

5-64 FRU Removal and Replacement5.5.27 3-Slot DIO-II Card Cage Removal and Replacement (Model 400s)Refer to Figure 5-45 and follow these steps to re

FRU Removal and Replacement 5-65Figure 5-45. Model 400s 3-Slot DIO-II Card Cage Removal

5-66 FRU Removal and Replacement5.5.28 DIO-II Center Wall Removal and Replacement (Model 400s)Refer to Figure 5-46 and follow these steps to remove

FRU Removal and Replacement 5-67Figure 5-46. Model 400s DIO-II Center Wall Removal

5-68 FRU Removal and Replacement5.5.29 DIO-II Motherboard Removal and Replacement (Model 400s)To remove the DIO-II motherboard, refer to Figure 5-44

FRU Removal and Replacement 5-69Figure 5-47. Model 400s DIO-II Motherboard Removal

5-70 FRU Removal and Replacement5.5.30 Main Fans Removal and Replacement (Model 400s)Refer to Figure 5-48 and follow these steps to remove the main

FRU Removal and Replacement 5-71Replacement of the main fans involves these steps:1. With the fan’s air flow arrow pointing down, and oriented with

5-72 FRU Removal and Replacement5.5.31 LED Board Removal and Replacement (Model 400s)Refer to Figure 5-49 and follow these steps to remove the LED b

FRU Removal and Replacement 5-73Figure 5-49. Model 400s LED Board Removal

5-74 FRU Removal and Replacement5.5.32 LED Ribbon Cable Removal and Replacement (Model 400s)Follow these steps to remove the LED ribbon cable:1. Re

FRU Removal and Replacement 5-755.5.33 Main Power Switch Removal and Replacement (Model 400s)Follow these steps to remove the main power switch:1.

5-76 FRU Removal and Replacement5.5.34 Main Power Distribution Cable Removal and Replacement (Model 400s)Follow these steps to remove the main power

FRU Removal and Replacement 5-775.6 Model 400s Illustrated Parts Breakdown (IPB)This section presents information for the Model 400s:• Main syste

5-78 FRU Removal and ReplacementFigure 5-50 shows the parts of the Model 400s main system unit. Match the numbers in this figure to Table 5-3 for desc

FRU Removal and Replacement 5-79Table 5-3. Model 400s Main System Unit Part Numbers Item Description New Part Number Exchange Part Number1 23456 78

5-80 FRU Removal and ReplacementTable 5-3. Model 400s Main System Unit Part Numbers (Cont.) Item Description New Part Number Exchange Part Number131

FRU Removal and Replacement 5-81Figure 5-51 shows the parts of the Model 400s DIO-II card cage. Match the numbers in this figure to Table 5-4 for d

Product Overview 1-1Chapter 1Product OverviewThis chapter describes the major components, configurations, and specifications for the HP Apollo 9000 S

5-82 FRU Removal and ReplacementFigure 5-52 shows the parts of the Model 400s ISA card cage. Match the numbers in this figure to Table 5-5 for descrip

FRU Removal and Replacement 5-83Table 5-5. Model 400s ISA Card Cage Part NumbersItem Description Part Number12345678ISA Boards Apollo Token Ring

5-84 FRU Removal and ReplacementTable 5-6 lists the part numbers and descriptions of the FRUs in the Model 400s mass storage/Motherboard. Table 5-6.

FRU Removal and Replacement 5-85Table 5-7 lists the part numbers and descriptions of the FRUs in the Model 400s chas-sis. Table 5-7. Model 400s Cha

FRU Confi gurations A-1Appendix AJumper and Switch ConfigurationsThis appendix provides jumper and switch configurations for Series 400 circuit boards

A-2 FRU Confi gurationsFigure A-1. CPU Board Configurations

FRU Confi gurations A-3A.1.2 HP A1416A VRX Color Graphics ControllerFigure A-2 shows the default switch configuration for the VRX Color Graphics Con

A-4 FRU Confi gurationsA.1.3 HP A1096A VRX Monochrome Graphics ControllerFigure A-3 shows the jumper locations for the VRX Monochrome Graphics Contro

FRU Confi gurations A-5A.1.4 802.5 Network Controller-ATFigure A-4 shows the standard jumper configuration for the 802.5 Network Controller-AT Figur

1-2 Product OverviewPart 1 Model 400t and Model 400dl Product Overview1.1 IntroductionThe Model 400t and 400dl systems are identical except for the

A-6 FRU Confi gurationsFigure A-5. Alternate 802.5 Network Controller-AT Jumper Configuration

FRU Confi gurations A-7A.1.5 Apollo Token Ring Network Controller-ATFigure A-6 shows the jumper settings for the Apollo Token Ring Network Controll

A-8 FRU Confi gurationsA.1.6 PC Coprocessor BoardFigure A-7 shows the standard jumper configurations for the PC Coprocessor board. Figure A-8 shows th

FRU Confi gurations A-9A.2 Internal Mass Storage DevicesInternal mass storage devices have SCSI configuration jumpers. Each device on the internal a

A-10 FRU Confi gurationsA.2.2 HP A1442A 330 MB and HP A1443A 660 MB Winchester Disk DrivesFigure A-10 shows the jumper configurations for the HP A1442

FRU Confi gurations A-11A.2.3 HP A1444A 660 MB Micropolis Hard Disk DriveFigure A-11 shows the jumper configurations for the HP A1444A 660 MB Microp

A-12 FRU Confi gurationsA.2.4 HP A1449A 0.25-Inch QIC 60 MB Tape DriveFigure A-12 shows the jumper configurations for the HP A1449A 0.25-in. QIC MB Ta

FRU Confi gurations A-13A.2.5 HP A1448A CD ROM Disk DriveFigure A-13 shows the jumper configurations for the HP A1448A CD ROM Disk Drive.Switch Func

A-14 FRU Confi gurationsA.2.6 HP A1447A DAT Tape DriveFigure A-14 shows the jumper configurations for the HP A1446A DAT Tape Drive.Pin SetFunction: 0

Confi guring Domain/OS Systems B-1Appendix BSelecting the Operating Mode and Network Priority on Domain/OS SystemsThis appendix describes how to s

Product Overview 1-3• Audio output for optional external speaker• Centronics parallel input/output• SCSI (Small Computer Systems Interface)Optio

B-2 Confi guring Domain/OS SystemsProcedure B-1. Selecting Domain Compatible Mode1. Turn on the system unit.2. Perform the appropriate step accordin

Confi guring Domain/OS Systems B-33. When the system displays system search mode on the bottom of the screen, display the Configuration Control menu

B-4 Confi guring Domain/OS SystemsB.2 Selecting the Primary NetworkPerform Procedure B-2 to select the primary network for the system. If you are sel

Confi guring the EEPROM C-1Appendix CConfiguring the EEPROM for HP-UX SystemsThis appendix explains how to use Configuration Control Mode to configure

C-2 Confi guring the EEPROMTable C-2. System Unit, System Console, and Operating System Mismatch Situations at Power-Up System ConsoleRS-232 ModeBoot

Confi guring the EEPROM C-3C.2 System Console and System Unit ConfigurationsEither a keyboard with a monitor or a terminal may be used as your works

C-4 Confi guring the EEPROM If the select code is not a 9, the then an accessory DIO-II RS-232 interface has been set to Remote. You must remove the

Confi guring the EEPROM C-5Reconfiguring the RS-232 Interface to Remote ModeFollow these steps (refer to Figure C-1) to temporarily reconfigure your s

C-6 Confi guring the EEPROMC.2.3 Terminal as System Console with MonitorIf your workstation uses a terminal as the system console and also has a moni

Confi guring the EEPROM C-7Note the line in the menu that reads:Type R RETURN for internal RS-232 console That means to type the command R < Retu

1-4 Product OverviewFigure 1-1. HP Apollo Model 400t or Model 400dl Workstation

C-8 Confi guring the EEPROMTable C-3. Boot Mode Selection Top/Left Four Amber LED Patterns Undetermined HP-UX DomainPower-Up DisplayThe following Confi

Confi guring the EEPROM C-9C.3.1 Boot Mode SelectionWith the Configuration Control Mode menu displayed, type the number key command 2 < Return &g

C-10 Confi guring the EEPROMThe following menu appears below the Boot Mode Selection menu: Boot Mode Selection Keys Mode Status---------

Confi guring the EEPROM C-11Type E < Return > to execute the menu selections.Type C < Return > to clear any temporary selection.After

C-12 Confi guring the EEPROMselect either the I/O Configuration or Auto System Select Mode. These modes are ex-plained in the following sections.C.4 I

Confi guring the EEPROM C-13The order in which the interfaces appear and their respective number keys may be dif- ferent than in the above example.

C-14 Confi guring the EEPROMTable C-4. Configuration Mode Entry Error Messages Error Message Meaning and What To Do(No error message) EEPROM Has Bad

Confi guring the EEPROM C-15If the default configurations will be used, you should exit the menu by typing the A command. If you want to change any o

C-16 Confi guring the EEPROMThe three columns in the RS-232 menu are similar to the Configurable Interfaces menu:• Key indicates the feature you want

Confi guring the EEPROM C-17C.4.3 Using the Control FunctionsYour Configurable Interfaces menu has three control functionsN store New valuesD stor

Product Overview 1-51.2 Physical ConfigurationModel 400t and 400dl systems consist of three physical units:• System unit• Monitor• KeyboardThis

C-18 Confi guring the EEPROMC.4.4 HP-IB ConfigurationWhen your display has the Configurable Interfaces menu and you enter the following command for the

Confi guring the EEPROM C-19C.4.5 RS-232 ConfigurationFrom the Configurable Interfaces menu, type the command key for the RS-232 inter-face menu and

C-20 Confi guring the EEPROMRS-232 Interrupt LevelTyping the command 2 from the RS-232 menu changes the prompt line to 2 Interrupt Level 3 Type

Confi guring the EEPROM C-21C.4.6 Small Computer Systems Interface ConfigurationEnter the SCSI menu by typing the command key for the SCSI interface

C-22 Confi guring the EEPROMType the command Y if you do want parity checking done by the system unit’s SCSI interface. Type the command N if you do n

Confi guring the EEPROM C-23LAN Interrupt LevelEnter the LAN menu’s interrupt level by typing the command 2. Then the prompt line changes to 2 Int

C-24 Confi guring the EEPROMNOTICE: After you have made the required changes to your system unit’s built-in interface configurations, you must use the

Confi guring the EEPROM C-259. When the Configuration Control menu appears and the system unit is turned on for the first time, you should type the

C-26 Confi guring the EEPROMThe status column has letters indicating yes (Y) or no (N). When you type a number key command, you change the status for

Confi guring the EEPROM C-27C.5.3 Store Selected SystemTo set the Store Selected Sys. option to Y, type the command3 < Return >The following

1-6 Product Overview1.2.2 MonitorsThe Model 400t system can be configured with the following monitors:• 19-inch, 1280 x 1024 monochrome monitor• 16

C-28 Confi guring the EEPROMC.5.2 Selected SystemIf you want to boot a specific operating system and more than one exists on your mass storage devices

Confi guring the EEPROM C-29The path to the selected operating system is stored in the EEPROM when you execute the Auto System Select menu. If your

Connecting Terminals D-1Appendix DConnecting Terminals to Domain/OS SystemsYou can troubleshoot a Domain Compatible mode system that has display p

D-2 Connecting Terminals4. You are now ready to connect the field terminal to the system and access the MD.D.2 Using a Workstation as a TerminalIf y

Index 1IndexNumbers200 MB Winchester disk drive, jumper configura- tions, A-93-slot DIO-II card cage (Model 400s), 5-64330 MB Winchester disk drive

2 Indexboot shell diagnostics (Domain), 4-26 phase II (Domain), 4-14booting problems, troubleshooting flowchart (Domain), 4-12 over the LAN (HP-U

Index 3controls (continued) power switch Model 400s, 2-4 Model 400t and Model 400dl, 2-1 Reset switch Model 400s, 2-5 Model 400t and Mode

4 IndexDomain systems (continued) system status LED codes from MD level, 4-24 terminals, D-1 to D-2 troubleshooting, 4-3 to 4-27 flowcharts, 4-3

Index 5Hhardware checkout procedures, 4-60 to 4-77hardware initialization support (HP-UX), 4-38HP 330/660 MB disk controller board (Model 400s), re

Product Overview 1-71.3 Winchester Disk Drive SpecificationsTable 1-1 lists the specifications for the Model 400t internal 200-MB Winchester disk dr

6 IndexHP-UX systems (continued) workstation configurations, changing EEPROM configuration, C-1 to C-3HP98702A, GAD bus interface board, 3-18Human

Index 7mass storage power distribution cable (Model 400s), 5-40mass storage/Motherboard (Model 400s), part num-bers, 5-84MD (Domain), self test dia

8 IndexModel 400s (continued) LED board, 3-16 LED indicators, location, 2-4 main power distribution cable connectors, 4-73 to 4-74 mass storage de

Index 9Model 400t (continued) Reset switch, 2-1 Service LED, 2-1 SERVICE Mode switch, 2-1 switch circuit FRU pin numbers, 4-65 system, block d

10 IndexRreal-time clock battery (Model 400s), 5-59remote human interface (HP-UX), 4-36Reset switch Model 400s, 2-5 Model 400t and Model 400dl, 2-1RF

Index 11system block diagram Model 400dl, 3-5 Model 400t, 3-4 buses, 3-3 to 3-9 controls, 2-1 to 2-10 error log, 4-26 to 4-27System Acceptan

12 Indextroubleshooting (continued) flowcharts Domain/OS systems, 4-3 to 4-13 booting problems, 4-12 diskless node partnering problems,

iiiEmissions Regulations Federal Communications Commission (FCC)The Federal Communications Commission of the U.S. government regulates the radio f

1-8 Product Overview1.4 Model 400t and 400dl System ConfigurationsTable 1-2 lists the components available with each Model 400t or 400dl workstation,

Product Overview 1-9Part 2 Model 400s Product Overview1.5 IntroductionThe Model 400s system uses the MC68030 microprocessor and the MC68882 floati

1-10 Product OverviewBuilt-in interfaces on the CPU board include• HP-HIL keyboard and input device interface• Audio output jack for optional exter

Product Overview 1-111.6 Physical ConfigurationA Model 400s system consists of three physical units:• System unit• Monitor• KeyboardThis section

1-12 Product Overview• DIO-II Model 400s systems have the following components:– Power supply– Motherboard with two DIO-II slots– Additional 3-sl

Product Overview 1-131.6.2 Supported DIO Accessory BoardsDIO-II accessory boards supported in Model 400s systems are listed in Table 1-3. Table 1-

1-14 Product Overview1.6.4 Monitors and Graphics ControllersModel 400s systems can be configured with one of several monitors. They can also be config

Product Overview 1-151.7 Model 400s System Unit ConfigurationsTable 1-5 lists the initial and subsequent components available with each Model 400s

1-16 Product OverviewTable 1-5. Model 400s System Configurations (Cont.) Component Location Component (Initial)Operating System Component (Subsequ

Product Overview 1-171.8 Mass Storage Device SpecificationsRefer to Table 1-6 for specifications of the storage device components for the Model 400s

iv VCCI Class 1 ITE EquipmentVCCI Class 2 ITE Equipment

System Controls 2-1Chapter 2System ControlsThis chapter describes the system unit controls, monitor controls, and LED indicator lights for the Seri

2-2 System ControlsFigure 2-1. Model 400t and 400dl System

System Controls 2-3Figure 2-2 shows the locations of the system connectors on the rear of the Model 400t and 400dl system units.Figure 2-2. Model 4

2-4 System Controls2.1.2 System Unit Controls for the Model 400sFigure 2-3 shows the locations of the• Power switch, which controls the supply of d

System Controls 2-5Figure 2-4 shows the location of the following switches and connectors on the rear of the system units:• The SERVICE Mode switc

2-6 System Controls2.2 Monitor ControlsFigure 2-5 shows the operating controls and their functions for the 19-inch, 1280 x 1024 72-Hz monochrome mon

System Controls 2-7Figure 2-6 shows the operating controls and their functions for the 16-inch, 1280 x 1024 60-Hz color monitor (part number 98789A

2-8 System ControlsFigure 2-7 shows the operating controls and their functions for the 19-inch, 1280 x 1024 60-Hz color monitor (part number 98754A).

System Controls 2-92.3 LED Indicator LightsFigure 2-8 shows the location of the front panel LEDs on the Series 400 system units. The Power LED ind

vEmissions Regulations ComplianceAny third-party I/O device installed in HP Apollo system(s) must be in accordance with the requirements set forth

2-10 System ControlsTable 2-1 shows the codes displayed by the LEDs during normal Domain/OS opera-tion. Refer to Chapter 4 for a description of the L

Theory of Operation 3-1Chapter 3Theory of OperationThis chapter describes the theory of operation for Series 400 systems. Its purpose is to help yo

3-2 Theory of OperationThe Model 400t has the following components:• One DIO-II (Desktop computer Input/Output) bus slot for a monochrome or color g

Theory of Operation 3-3Virtual and physical addresses are references to data storage locations, based on the total size of the data storage area. A

3-4 Theory of OperationFigure 3-1. Model 400t System Block Diagram

Theory of Operation 3-5Figure 3-2. Model 400dl System Block Diagram

3-6 Theory of OperationFigure 3-3. Model 400s Standard I/O System Unit Functional Block Diagram

Theory of Operation 3-7Figure 3-4. Model 400s DIO-II System Unit Functional Block Diagram

3-8 Theory of OperationFigure 3-5. Model 400s ISA System Unit Functional Block Diagram

Theory of Operation 3-93.2 FRU-Level OperationThis section describes the operation of the major FRUs in the system. Refer to the ap-propriate bloc

vi

3-10 Theory of Operation– LED– Audio Tone Generator– SCSI Bus*– Centronics Parallel*– RS-232 Serial Input/Output– The system calendar with batt

Theory of Operation 3-11Utility Interface (for Domain Compatible Systems) The Domain/OS operating system uses the system clock (in conjunction with

3-12 Theory of Operation• Communications with ETHERNET Version 1, Version 2, and IEEE 802.3 compatible controllers• A transceiver that provides co

Theory of Operation 3-13The SCSI interface uses a single-ended (versus differential) connection to daisy-chained devices. The SCSI controller provi

3-14 Theory of OperationRS-232 SIO Interface The RS-232 interface has six modem control lines and an 8-bit DIO interface. It shares the 25-pin D-sub

Theory of Operation 3-15• Provides Multimap DIO-I accesses to system memory and the DIO-II inter-face for system memory• Performs dynamic bus siz

3-16 Theory of Operation3.23 LED BoardThe LED board for Model 400s systems houses the LEDs that are visible on the front panel of the system unit. T

Theory of Operation 3-173.2.5 802.5 Network Controller-ATThe 802.5 Network Controller-AT manages the system’s interface to the IEEE standard 802.5

3-18 Theory of Operationnectors are provided for 32-bit boards, they are not supported. The Apollo Token Ring Network board is installed here.DIO-II

Theory of Operation 3-19• VRX Monochrome Graphics Controller Board (HP A1096A). This board is a high-resolution, 19-inch monochrome display contro

Preface viiApollo Preliminary and ConfidentialPreface Servicing the HP Apollo 9000 Series 400 Workstations contains maintenance information for the

3-20 Theory of OperationFigure 3-6. Model 400s System Unit Power Distribution Diagram

Fault Isolation 4-1Chapter 4Fault IsolationThis chapter provides information about isolating a failing Field Replaceable Unit (FRU). It consists of

4-2 Fault Isolationoffline Test Stimulus Code (TSC). If the TSC or SAX diagnostics fail, replace the indi-cated FRU. If the system does not report err

Fault Isolation 4-3Part 1 Troubleshooting Flowcharts and Diagnostics for Domain Compatible Mode4.1 Troubleshooting Flowcharts for Systems that Us

4-4 Fault IsolationFigure 4-1. Main Flowchart

Fault Isolation 4-5Figure 4-1. Main Flowchart (Cont.)

4-6 Fault IsolationFigure 4-2. Model 400t and 400dl System Power LED Not On

Fault Isolation 4-7Figure 4-3. Model 400s System Power LED Not On

4-8 Fault Isolation Figure 4-4. Domain Keyboard Problems

Fault Isolation 4-9Figure 4-5. Problems with Display

viii PrefaceApollo Preliminary and ConfidentialAudienceThis manual is for authorized service representatives who install and maintain HP Apollo works

4-10 Fault IsolationFigure 4-6. Diskless Node Partnering Problems

Fault Isolation 4-11Figure 4-7. Problems with Winchester Disk

4-12 Fault IsolationFigure 4-8. Problems While Booting

Fault Isolation 4-13Figure 4-9. Node Causes Network Problems

4-14 Fault Isolation4.2 Diagnostic Summary for Domain Compatible ModeSeveral levels of operations exist within systems that run in Domain Compatible

Fault Isolation 4-15On a standalone system, you can run the Self Test diagnostics that reside on the Boot ROM; if a disk exists, you can also run L

4-16 Fault IsolationFigure 4-10. Diagnostic Relationships for Domain/OS Compatible Mode

Fault Isolation 4-174.3 Mnemonic Debugger LevelSeveral diagnostic tools exist at the Mnemonic Debugger (MD) level. In this section, we discuss how

4-18 Fault IsolationThe Test section of Self Test checks all system hardware that loads and executes a stan-dalone program, such as the• CPU• I/O c

Fault Isolation 4-19How to Run the Self Test DiagnosticsThe following three procedures show you how to force execution of the Self Test diag-nostic

Preface ixApollo Preliminary and ConfidentialHP-UX Related ManualsFor information about HP-UX and HP-UX related diagnostics, refer to the following

4-20 Fault IsolationProcedure 4-3. Running the Continuous Self Test Diagnostics1. Log out and stop any user processes.2. Shut down to the MD prompt

Fault Isolation 4-21Figure 4-11. Front Panel LEDsTable 4-2 shows the FRU code display and hex numbers for the system as they appear on the front pa

4-22 Fault IsolationTable 4-2. Self Test LED FRU CodesLED Display FRU NameHex CodeSCSI Device 0SCSI Device 1SCSI Device 2SCSI Device 3SCSI Device 4SC

Fault Isolation 4-23Identifying Defective Memory BoardsYou must know the memory configuration rules for Series 400 systems before you try to identif

4-24 Fault IsolationFor example, if the system’s memory configuration consists of two 4-MB boards and two 2-MB boards, and Self Test reports an error

Fault Isolation 4-25To run the TSC diagnostics, follow Procedure 4-4.Procedure 4-4. Running the TSC Diagnostics1. Log out and stop any user proces

4-26 Fault Isolation4.5 Online LevelAt the online level of operation, several diagnostic tools are available. This section describes the boot shell,

Fault Isolation 4-27The system responds by displaying the contents of the file, which, if your node has no problems, may look like the following dis

4-28 Fault IsolationPart 2 Troubleshooting Flowcharts and Diagnostics for HP-UX Compatible Mode4.6 Troubleshooting Flowcharts for Systems that Use

Fault Isolation 4-29Figure 4-13. HP-UX Compatible Mode Main Troubleshooting Flowchart