HP ProLiant ML310e Gen8 Server Maintenance and Service Guide Abstract This document is for an experienced service technician. It is helpful if you a
Customer self repair 10 enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que l
Customer self repair 11 Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over
Customer self repair 12 No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas
Customer self repair 13
Customer self repair 14
Customer self repair 15
Illustrated parts catalog 16 Illustrated parts catalog Mechanical components Item Description Spare part number Customer self repair (on page
Illustrated parts catalog 17 2Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également con
Illustrated parts catalog 18
Illustrated parts catalog 19 System components Item Description Spare part number Customer self repair (on page 6) 7 Optical drives — — a) SA
© Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr
Illustrated parts catalog 20 Item Description Spare part number Customer self repair (on page 6) d) 3 TB, 6G hard drive* 628183-001 Mandatory1 N
Illustrated parts catalog 21 Item Description Spare part number Customer self repair (on page 6) j) 900 GB, 6G hard drive* 653971-001 Mandatory1
Illustrated parts catalog 22 Item Description Spare part number Customer self repair (on page 6) 22 HP 460 W CS Gold Hot Plug Power Supply Kit (92
Illustrated parts catalog 23 sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al p
Removal and replacement procedures 24 Removal and replacement procedures Required tools You need the following items for some procedures: • T-10/T-
Removal and replacement procedures 25 This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk o
Removal and replacement procedures 26 Preparation procedures To access some components and perform certain service procedures, perform one or more o
Removal and replacement procedures 27 To power down the server, use one of the following methods: • Press and release the Power On/Standby button.
Removal and replacement procedures 28 o In a hot-plug drive configuration, remove the drive blank. To replace the LFF drive blank, slide the compon
Removal and replacement procedures 29 5. Remove the drive. 6. Remove the drive from the carrier. To replace the component, reverse the removal pr
Contents 3 Contents Customer self repair ...
Removal and replacement procedures 30 4. Remove the drive. To replace the component, reverse the removal procedure. Hot-plug power supply CAUTI
Removal and replacement procedures 31 CAUTION: The default and redundant power supplies in the server must have the same output power capacity. Ver
Removal and replacement procedures 32 Air baffle To remove the component: CAUTION: For proper cooling, do not operate the server without the acc
Removal and replacement procedures 33 5. Disconnect the SATA and power cables from the optical drive. 6. Remove the optical drive. To replace the
Removal and replacement procedures 34 o Four-bay LFF drive cage o Eight-bay SFF drive cage To replace the component, reverse the removal procedur
Removal and replacement procedures 35 b. Disconnect each power cord from the server. 3. Remove the tower bezel (on page 26). 4. Remove the access
Removal and replacement procedures 36 o For a hot-plug drive cage, loosen the backplane thumbscrew, and then remove the backplane assembly from the
Removal and replacement procedures 37 7. Remove the front I/O module. To replace the component, reverse the removal procedure. Front system fan To
Removal and replacement procedures 38 7. Press the release latch, and then remove the fan module. To replace the component, reverse the removal pro
Removal and replacement procedures 39 Removing a DIMM 1. Power down the server (on page 26). 2. Remove all power: a. Disconnect each power cord f
Contents 4 Troubleshooting ...
Removal and replacement procedures 40 c. Remove the heatsink from the processor backplate. To replace the component: 1. Clean the old thermal grea
Removal and replacement procedures 41 c. Finish the installation by completely tightening the screws in the same sequence. 4. Install the air baff
Removal and replacement procedures 42 5. Remove the air baffle ("Air baffle" on page 32). 6. Remove the heatsink ("Heatsink" o
Removal and replacement procedures 43 1. Install the processor. Use the notches on both sides of the processor to properly align it into the socket.
Removal and replacement procedures 44 CAUTION: Do not overtighten the screws as this might damage the board, connectors, or screws and voids the
Removal and replacement procedures 45 7. Remove the expansion slot cover retainer. 8. If removing a full-length expansion board, remove the board r
Removal and replacement procedures 46 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from
Removal and replacement procedures 47 CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered
Removal and replacement procedures 48 8. Remove the capacitor pack. To replace the component, reverse the removal procedure. Recovering data from
Removal and replacement procedures 49 System battery If the server no longer automatically displays the correct date and time, then replace the batt
Contents 5 Acronyms and abbreviations ... 86 Do
Removal and replacement procedures 50 Rear system fan To remove the component: 1. Power down the server (on page 26). 2. Remove all power: a. Dis
Removal and replacement procedures 51 7. Remove the iLO module from the chassis. To replace the component, reverse the removal procedure. Enabling
Removal and replacement procedures 52 WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply bla
Removal and replacement procedures 53 8. Remove the RPS backplane module. To replace the component, reverse the removal procedure. RPS cage To rem
Removal and replacement procedures 54 11. Remove the power supply cage. To replace the component, reverse the removal procedure. System board C
Removal and replacement procedures 55 c. Remove the heatsink from the processor backplate. CAUTION: To avoid damage to the processor, do not to
Removal and replacement procedures 56 b. Lift the system board out of the chassis. To replace the system board: 1. Install the system board. 2.
Removal and replacement procedures 57 6. Open the processor locking lever, and then open the processor retaining bracket. 7. Remove the processor
Removal and replacement procedures 58 8. Install the processor. Use the notches on both sides of the processor to properly align it into the socket.
Removal and replacement procedures 59 CAUTION: Do not overtighten the screws as this might damage the board, connectors, or screws and voids the
Customer self repair 6 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow fo
Removal and replacement procedures 60 19. Lock the tower bezel. 20. Connect each power cord to the server. 21. Connect each power cord to the powe
Troubleshooting 61 Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedur
Diagnostic tools 62 Diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline
Diagnostic tools 63 Support 7.x provides anytime, anywhere personalized access to your IT environment through HP Insight Online, and is also the rec
Diagnostic tools 64 USB support and functionality USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support
Component identification 65 Component identification Front panel components Item Description 1 Optical drive (optional) 2 Media drive bay 3 USB c
Component identification 66 Front panel LEDs and buttons Item Description Status 1 UID button/LED Solid blue = Activated Flashing blue (1 Hz/cy
Component identification 67 Rear panel components Item Description 1 Non-hot-plug power supply 2 Slot 4 PCIe x16 (8, 4, 1)* 3 Slot 3 PCIe x8 (8,
Component identification 68 Rear panel LEDs and buttons Item Description Status 1 NIC link LED Green = Link exists Off = No link exists 2 NIC
Component identification 69 System board components Item Description 1 RPS connector 2 Processor socket 3 System battery 4 24-pin power supply co
Customer self repair 7 Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièc
Component identification 70 * For more information on the expansion slot specifications, see "PCIe expansion slot definitions (on page 70).&quo
Component identification 71 Position Default Function S2 Off Off = System configuration can be changed. On = System configuration is locked. S3 O
Component identification 72 Drive numbering • Four-bay LFF drive model • Eight-bay SFF drive model
Component identification 73 Hot-plug drive LED definitions Item LED Status Definition 1 Locate Solid blue The drive is being identified b
Component identification 74 FBWC module LED definitions The FBWC module has three single-color LEDs (one amber and two green). The LEDs are duplicat
Component identification 75 Fan locations Item Description 1 Rear system fan (fan 1, for processor cooling) 2 Front system fan (fan 2, for ex
Cabling 76 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware opt
Cabling 77 System fan cabling Item Description 1 Rear system fan cable 2 Front system fan cable Storage cabling Four-bay LFF drive cabling Non-
Cabling 78 Item Description 1 Power cable 2 Data cable Non-hot-plug, SATA and SAS drive support Item Description 1 Power cable 2 Data cable
Cabling 79 Item Description 2 Mini-SAS cable Hot-plug, SATA and SAS drive support Item Description 1 Power cable 2 Mini-SAS cable Eight-bay
Customer self repair 8 In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo s
Cabling 80 Item Description 2 Mini-SAS cable 3 Mini-SAS cable Media drive cabling • Media drives in a nonredundant power configuration Item D
Cabling 81 • Media drive in a redundant power configuration Item Description 1 Upper media drive SATA cable 2 Upper media drive power cable Po
Cabling 82 Redundant power supply cabling Item Description 1 24-pin power supply cable 2 26-pin RPS cable 3 4-pin power supply cable (with the
Specifications 83 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Nonop
Specifications 84 HP 350 W 4U Integrated Power Supply Specification Value Input requirements — Rated input voltage 100 V AC to 240 V AC Rated inpu
Support and other resources 85 Support and other resources Before you contact HP Be sure to have the following information available before you call
Acronyms and abbreviations 86 Acronyms and abbreviations ABEND abnormal end AMP Advanced Memory Protection ASR Automatic Server Recovery CSR Cust
Acronyms and abbreviations 87 NMI nonmaskable interrupt NVRAM nonvolatile memory PCIe peripheral component interconnect express POST Power-On Sel
Acronyms and abbreviations 88 UDIMM unregistered dual in-line memory module UID unit identification USB universal serial bus
Documentation feedback 89 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentat
Customer self repair 9 defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt
Index 90 A access panel 31 air baffle 32 ASR (Automatic Server Recovery) 64 authorized reseller 85 Automatic Server Recovery (ASR) 64 B be
Index 91 M management tools 62 mechanical components 16 media drive bay cabling 80 N NMI functionality 71 O optical drive 32, 65 P part nu
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