HP c8000 Especificaciones descargar pdf (Pagina 71)

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Technical Reference Guide 4–1

Troubleshooting

This chapter describes how to identify and solve common problems you may encounter when

using your HP workstation c8000:

■ E-Support, page 4-2

■ Troubleshooting Overview, page 4-2

■ Identifying and Diagnosing Hardware Problems, page 4-2

■ BCH Error and Warning Messages, page 4-12

■ Troubleshooting the Power Supply, page 4-14

For online access to technical support information and tools, go to:

http://www.hp.com/bizsupport

Support resources include web-based troubleshooting tools, technical knowledge databases,

driver and patch downloads, online communities, and proactive notification services.

1 2 ... 66 67 68 69 70 71 72 73 74 75 76 ... 113 114

Technical Reference Guide 1
HP workstation c8000 2
Second Edition (July 2004) 2
Important Safety Warnings 3
Contents 5
Troubleshooting 6
Ultra ATA / IDE Guidelines 6
SCSI Guidelines 6
Technical Reference Guide 3 7
4 Technical Reference Guide 8
Feature Description 10
Physical Characteristics 12
Power Specifications 13
Power Consumption and Cooling 14
Environmental Specifications 14
Front Panel 15
1–8 Technical Reference Guide 16
Product Information 16
Rear Panel 17
System Configuration 19
2–2 Technical Reference Guide 20
SCSI Drives 21
Drive Path 21
Device Path 21
BCH Commands 22
Configuration Menu 23
Information Menu 24
Technical Reference Guide 2–7 25
Service Menu 26
Firmware Upgrades 27
Installing or Replacing Parts 29
3–2 Technical Reference Guide 30
Technical Reference Guide 3–3 31
3–4 Technical Reference Guide 32
Tools and Safety 33
3–6 Technical Reference Guide 34
Technical Reference Guide 3–7 35
3–8 Technical Reference Guide 36
Airflow Guide and Memory Fan 37
Memory Modules 38
Installing Memory Modules 39
DIMM Installation Guidelines 39
PCI and AGP Cards 40
Full-length AGP or PCI card 41
Removing an AGP or PCI card 42
Replacing the AGP retainer 42
Information menu 44
Optical Drives (CD or DVD) 45
Installing an Optical Drive 46
Hard Drives 47
Replacing a Hard Drive 48
IDE hard drive locations 49
External SCSI Devices 51
Installing external connector 52
Power Supply 53
Replacing the Power Supply 54
Hard Drive and Chassis Fans 55
Removing the chassis fan 56
Front Control Module 57
Read Cautions and Warnings 60
Remove the Airflow Guide 60
Remove the Power Supply 60
Removing the processor 62
Install the Processor 63
Connecting fan connector 65
Replace the Power Supply 66
Replace the Airflow Guide 66
System Board 67
Replacing the System Board 68
System Battery 69
E-Support 72
Troubleshooting Overview 72
Disk Activity LED 73
System and Diagnostic LEDs 74
Fault and Warning Categories 75
4–6 Technical Reference Guide 76
Technical Reference Guide 4–7 77
4–8 Technical Reference Guide 78
Technical Reference Guide 4–9 79
System Board LEDs 81
Displaying PIM Information 82
Clearing the FPL and SEL Logs 82
Running HP Diagnostics 85
Resetting the BMC Password 87
Drive Installation Guidelines 90
Device Classes 91
Attach Sequence Worksheet 92
Technical Reference Guide A–5 93
A–6 Technical Reference Guide 94
CD-ROM or DVD-ROM Drive 95
A–8 Technical Reference Guide 96
(SMART) 98
Microphone 100
Headphone 100
Line-in Audio 100
Line-out Audio 100
Ultra SCSI 101
Monitor (VGA) 102
Monitor (DVI) 103
C–6 Technical Reference Guide 104
Cable Pin-Outs 104
Technical Reference Guide C–7 105
C–8 Technical Reference Guide 106
24-pin Power (Main) 107
6-pin Power (Auxiliary) 108
Hard Drive Activity Connector 108
PCI 3.3V Connector 109

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