HP Photosmart C6100 All-in-One seriesBasics Guide
Label Name and Description20 Scan Menu: Opens the Scan Menu where you can select a destination for yourscan.21 Copy Menu: Selects copy options, such a
Solution Turn on the networked devices, such as the access point for an infrastructurenetwork, or the computer for an ad hoc network. For more informa
Note Some access points provide more than one WEP key. Make sure you use thefirst WEP key (index 1) when setting up your wireless network.Error messag
Note The HP All-in-One functionality will be limited during VPN sessions.Cause The Ethernet cable is not plugged in to the router, switch, or hub, or
3. Gently pull the paper out of the rollers.Caution If the paper tears when you are removing it from the rollers, check the rollersand wheels for torn
4. Gently pull out any paper that is jammed in the automatic document feeder mechanism.Caution If the paper tears when you are removing it, check for
One. To find out the reorder number for all the ink cartridges that the HP All-in-One supports,follow the instructions provided in this guide.For more
remove and replace the expired ink cartridge, and then close the message. You can alsocontinue printing without replacing the ink cartridge, by follow
Solution Remove any objects that are blocking the print head assembly.To clear the print head assembly1. Open the ink cartridge door by lifting from t
Solution You might be able to continue printing for a short period of time with ink remainingin the print head assembly. Replace the indicated ink car
Support processIf you have a problem, follow these steps:1. Check the documentation that came with the HP All-in-One.2. Visit the HP online support We
Find more informationA variety of resources, both printed and onscreen, provide information about setting upand using the HP All-in-One.● Setup GuideT
6Technical informationThe technical specifications and international regulatory information for the HP All-in-One areprovided in this section.System r
Copy specifications● Copy resolution up to 4800 x 4800● Digital image processing● Up to 99 copies from original (varies by model)● Zoom to 400%, fit t
Environmental specifications● Recommended operating temperature range: 15º to 30º C (59º to 86º F)● Allowable operating temperature range: 5º to 40º C
WarrantyChapter 6110 HP Photosmart C6100 All-in-One seriesTechnical information
IndexSymbols/Numerics10 x 15 cm photo paperload 59specifications 1074 x 6 inch photo paper, load59802.11 wireless, configurationpage 29802.3 wired, co
test failed 77test setup 56troubleshoot 76voice mail, set up 44, 52fax problemsfax tones recorded 91receiving 82, 88sending 82, 86, 87firmware version
Rradio, turn off 23receive faxauto answer mode 54rings to answer 55regulatory noticesregulatory modelidentification number109reinstall software 73repl
URL 26USB cable installation 75Vvisibility (Bluetooth) 33voice mailset up with fax 44, 52Wwall jack test, fax 77warranty 106WEP key, setup 18wirelessr
2Network setupThis section describes how to connect the HP All-in-One to a network and how to viewand manage network settings.If you want to:See this
What you need for a wired networkBefore you connect the HP All-in-One to a network, make sure you have all of the requiredmaterials.❑A functional Ethe
To connect the HP All-in-One to the network1. Remove the yellow plug from the back of the HP All-in-One.2. Connect the Ethernet cable to the Ethernet
Note 2 Installation time can range from 20 to 45 minutes depending on youroperating system, the amount of available space, and the processor speed ofy
5. From the HP Installer dialog, select your language and the HP All-in-One you wantto connect.6. Follow the onscreen instructions to complete all the
❑Broadband Internet access (recommended) such as cable or DSL.If you connect the HP All-in-One on a wireless network that has Internet access, HPrecom
For information on how to open the access point EWS, see the access pointdocumentation.Note If the network is set up with an Apple AirPort base statio
c. Press OK to confirm.The HP All-in-One will attempt to connect to the network. If a message saysyou entered an invalid WPA or WEP key, check the key
HP Photosmart C6100 All-in-One seriesBasics Guide
To prepare your computer1. Quit all applications running on your computer, and temporarily disable all firewallsincluding the internal XP firewall and
b. If there is a Network Authentication list, select Open. Otherwise, go to thenext step.c. In the Data encryption list, select WEP.Note It is possibl
1. Make sure that your AirPort is turned on.When AirPort is turned on, the following icon appears in the menu bar (ShowAirPort must be selected in the
Using the LAN card configuration program, create a network profile that has the followingvalues:● Network name (SSID): Mynetwork (example only)● Commu
6. If prompted, enter your WEP key as follows. Otherwise go to step 7.a. Use the arrow buttons to highlight a letter or number on the visual keyboard,
To change a USB connection to a wired (Ethernet) connection1. Unplug the USB connection from the back of the HP All-in-One.2. Connect an Ethernet cabl
To view and print the network settings1. On the control panel of the HP All-in-One, press Setup.2. Press until Network is highlighted, and then press
To print the wireless test report1. On the control panel of the HP All-in-One, press Setup.2. Press until Network is highlighted, and then press OK.3
3. Press until Advanced Setup is highlighted, and then press OK.Press until IP Settings is highlighted, and then press OK.4. Press until Manual is
4. Click the Home tab to access device and network information, or click theNetworking tab to access more network information or to modify networkinfo
© 2006 Hewlett-Packard DevelopmentCompany, L.P.Adobe® and the Acrobat logo® aretrademarks of Adobe SystemsIncorporated.Windows®, Windows NT®, WindowsM
Parameter DescriptionNote You will need to know this URL when you try to access theEmbedded Web Server.FirmwareRevisionThe internal networking compone
Parameter DescriptionSubnet Mask A subnet is an IP address assigned by the installation software tomake an additional network available as part of a l
Parameter DescriptionTotal PacketstransmittedThe number of packets transmitted by the HP All-in-One withouterror since it has been turned on. The coun
Parameter DescriptionConfigurationSourceThe protocol used to assign the IP address to the HP All-in-One:● AutoIP: The installation software automatica
Parameter DescriptionNetwork Name(SSID)Service Set Identifier. A unique identifier (up to 32 characters) thatdifferentiates one wireless local area ne
Parameter DescriptionA network using Shared Key authentication provides increasedsecurity by requiring users or devices to identify themselves with as
Bluetooth settingsThe following table describes the Bluetooth settings shown on the network configurationpage.ParameterDescriptionDeviceAddressThe har
3Fax setupAfter completing all the steps in the Setup Guide, use the instructions in this section tocomplete your fax setup. Please keep your Setup Gu
Korea Latin America MalaysiaMexico Philippines PolandPortugal Russia Saudi ArabiaSingapore Spain TaiwanThailand USA VenezuelaVietnam If you are uns
and another phone number with double rings to your fax calls. This allows you to tellthe difference between voice and fax calls when the phone rings.4
Contents1 HP All-in-One overview...3The HP All-in-One at a glanc
Other equipment/services sharing your faxlineRecommended fax setupfor parallel-type phonesystemsRecommended fax setupfor serial-type phonesystemsNone(
Other equipment/services sharing your faxlineRecommended fax setupfor parallel-type phonesystemsRecommended fax setupfor serial-type phonesystemsVoice
Case A: Separate fax line (no voice calls received)If you have a separate phone line on which you receive no voice calls, and you have noother equipme
Back view of the HP All-in-One1 Telephone wall jack2 DSL filter and cord supplied by your DSL provider3 Use the phone cord supplied in the box with th
Case C: Set up the HP All-in-One with a PBX phone system or an ISDN lineIf you are using either a PBX phone system or an ISDN converter/terminal adapt
Case D: Fax with a distinctive ring service on the same lineIf you subscribe to a distinctive ring service (through your telephone company) that allow
Case E: Shared voice/fax lineIf you receive both voice calls and fax calls at the same phone number, and you have noother office equipment (or voice m
3. Run a fax test.4. Do one of the following, depending on your phone system:– If you have a parallel-type phone system, remove the white plug from th
To set up the HP All-in-One with voice mail1. Using the phone cord supplied in the box with the HP All-in-One, connect one endto your telephone wall j
3. Using the phone cord supplied in the box with the HP All-in-One, connect one endto your telephone wall jack, then connect the other end to the port
Copy specifications...108Scan specifications...
splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug onthe back.)Example of a parallel splitter● If your computer has tw
4. Using the phone cord supplied in the box with the HP All-in-One, connect one endto your telephone wall jack, then connect the other end to the port
Case I: Shared voice/fax line with answering machineIf you receive both voice calls and fax calls at the same phone number, and you alsohave an answer
3. Using the phone cord supplied in the box with the HP All-in-One, connect one endto your telephone wall jack, then connect the other end to the port
splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug onthe back.)Example of a parallel splitter● If your computer has tw
3. Unplug your answering machine from the telephone wall jack, and connect it to the“OUT” port on the back of your computer modem.This allows a direct
Note You cannot receive faxes automatically if you have a voice mail service atthe same phone number you use for fax calls. You must receive faxes man
4 Telephone5 Computer with modem6 Use the phone cord supplied in the box with the HP All-in-One to connect to the "1-LINE"portTo set up the
To set the answer mode➔Press Auto Answer to turn the light on or off, as appropriate for your setup.When the Auto Answer light is on, the HP All-in-On
Test your fax setupYou can test your fax setup to check the status of the HP All-in-One and to make sure itis set up properly for faxing. Perform this
1HP All-in-One overviewUse the HP All-in-One to quickly and easily accomplish tasks such as making a copy,scanning documents, or printing photos from
4. Use the visual keyboard to enter your personal or company name. When you arefinished, highlight Done on the visual keyboard, and then press OK.5. E
4Use the HP All-in-One featuresUse the HP All-in-One to quickly and easily accomplish tasks such as making a copy,scanning documents, printing photos,
2. Slide the paper guides inward until they stop at the left and right edges of the paper.Note Remove all originals from the document feeder tray befo
To load 10 x 15 cm (4 x 6 inch) photo paper in the photo tray1. Raise the output tray until it goes no further.2. Pull out the photo tray.3. Insert th
● If you are printing labels, ensure that the label sheets are no more than two yearsold. Labels on older sheets might peel off when the paper is pull
To scan to a computer1. Load your original print side down in the right front corner of the glass.2. Press Scan Menu.3. Press to highlight Scan to Co
c. When the Fix Faded Original? prompt appears, highlight Yes or No asappropriate, and then press OK.The HP All-in-One scans your original and shows a
Print 10 x 15 cm (4 x 6 inch) photosYou can select specific photos on your memory card or storage device to print as 10 x15 cm (4 x 6 inch) photos.To
6. Press or to highlight a paper size, and then press OK.The following options are available:– Print one 10 x 15 cm (4 x 6 inch) borderless photo
To print from a software application (Windows)1. Make sure you have paper loaded in the input tray.2. On the File menu in your software application, c
The HP All-in-One at a glanceLabel Description1 Automatic document feeder2 Color graphics display (also referred to asthe display)3 Output tray4 Paper
Send a basic faxYou can easily send a single- or multiple-page black-and-white fax by using the controlpanel, as described here.Note If you need print
region, follow the prompts to select your product, and then click one of the shopping linkson the page.To replace the ink cartridges1. Make sure the H
4. Pull the ink cartridge toward you out of its slot to remove it.Tip You can recycle low or empty ink cartridges. The HP Inkjet SuppliesRecycling Pro
7. Repeat steps 2 through 5 for each ink cartridge you are replacing.8. Close the ink cartridge door.Align the printerThe printer automatically aligns
Clean the glassGlass that is dirty from fingerprints, smudges, hair, and dust on the main glass surfaceslows down performance and affects the accuracy
4. Clean the glass strip with a soft cloth or sponge slightly moistened with a nonabrasiveglass cleaner.Caution Do not use abrasives, acetone, benzene
5Troubleshooting and supportThis chapter contains troubleshooting information for the HP All-in-One. Specific information isprovided for installation
To verify that the software is properly installed, double-click the HP Solution Center icon on thedesktop. If the HP Solution Center shows the essenti
Cause You pressed the On button too quickly.Solution The HP All-in-One might not respond if you press the On button too quickly. Pressthe On button on
7. Press to scroll through the countries/regions. When the country/region you want to useappears, press OK.8. When prompted, press to highlight Yes
Label Description14 Glass15 Lid backingLabel Description1 Ethernet port2 Rear USB port3 Power connection*4 1-LINE (fax) and 2-EXT (phone) ports5 Rear
The fax test failedIf you ran a fax test and the test failed, review the report for basic information about the error. Formore detailed information, c
telephone wall jack, then connect the other end to the port labeled 1-LINE on the back ofthe HP All-in-One.1 Telephone wall jack2 Use the phone cord s
Back view of the HP All-in-One1 Telephone wall jack2 Use the phone cord supplied in the box with the HP All-in-One to connect to the "1-LINE"
labeled 1-LINE on the back of the HP All-in-One and the other end to your telephone walljack, as shown below.1 Telephone wall jack2 Phone cord supplie
telephone wall jack, then connect the other end to the port labeled 1-LINE on the back ofthe HP All-in-One.1 Telephone wall jack2 Use the phone cord s
● Other equipment, which uses the same phone line as the HP All-in-One, might be causingthe test to fail. To find out if other equipment is causing a
port labeled 1-LINE on the back of the HP All-in-One and the other end to your telephone walljack, as shown below.1 Telephone wall jack2 Use the phone
Use the port labeled 1-LINE on the back of the HP All-in-One to connect to the telephone walljack. Use the 2-EXT port to connect to any other equipmen
line that can interfere with the HP All-in-One, preventing the HP All-in-One from sending andreceiving faxes. The DSL filter removes the digital signa
sound quality of the phone line by plugging a phone into the telephone wall jack and listeningfor static or other noise.If you hear noise, do the foll
Label Name and Description1 Color graphics display (also referred to as the display): Displays menus, photos, andmessages. The display can be pulled u
The HP All-in-One is having problems sending a manual faxCause The recipient's fax machine might not support receiving faxes manually.Solution Ch
The HP All-in-One cannot receive faxes, but can send faxesCause The HP All-in-One is not set up properly for faxing.Solution Follow the instructions i
SolutionNote This possible solution applies only in the countries/regions that receive a 2-wirephone cord in the box with the HP All-in-One, including
Note The HP All-in-One cannot recognize some ring patterns, such as those withalternating short and long ringing patterns. If you are having problems
Note To clear the memory, you can also delete the faxes stored in memory by turningoff the HP All-in-One.Cause An error condition is preventing the HP
When you have an answering machine on the same phone line you use for fax calls, you mustconnect the answering machine directly to the HP All-in-One u
Network troubleshootingThis section addresses problems you might encounter while setting up a network.● Wired network setup troubleshooting● Wireless
To establish an active network connection1. Check the cable connections from the HP All-in-One to your gateway, router, or hub toensure connections ar
Solution Try reinserting the cables. Or, if necessary, try a different cable.Cause The HP All-in-One is assigned an AutoIP address instead of DHCP.Sol
Solution Access the Embedded Web Server and turn on the Broadcast SSID option. Youcan also use the Enter a New Network Name (SSID) option in the Wirel
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