HP C6100 Manual de usuario Pagina 79
- Pagina / 118
- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
7. Press to scroll through the countries/regions. When the country/region you want to use
appears, press OK.
8. When prompted, press
to highlight Yes or No, and then press OK.
I received a message on the display that the printer alignment failed
Cause The incorrect type of paper is loaded in the input tray (for example, colored paper,
paper with text on it or, certain recycled paper).
Solution Load unused plain white letter or A4 paper into the input tray, and then try the
alignment again.
If the alignment fails again, you might have a defective sensor on the print head assembly.
Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region,
and then click Contact HP for information on calling for technical support.
The wrong measurements are showing in menus on the display
Cause You might have selected the incorrect country/region when setting up the HP All-in-
One. The country/region you select determines the paper sizes shown on the display.
Solution To change the country/region, you must reset the language settings. You can
change the language settings at any time from the Preferences menu.
I received a message on the display about a paper jam or a blocked print head assembly
Solution If either a paper jam or blocked print head assembly error message appears on the
display, there might be some packing material inside the HP All-in-One. Open the ink cartridge
door, and check for obstructions in the device. Remove any packing materials or other
obstructions.
The HP All-in-One does not print
Cause The HP All-in-One and computer are not communicating with each other.
Solution Check the connection between the HP All-in-One and computer.
Cause There might be a problem with one or more of the ink cartridges.
Solution Check that the ink cartridges are installed properly and have ink.
Cause The HP All-in-One might not be turned on.
Solution Look at the display on the HP All-in-One. If the display is blank and the On button
is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly connected to the
HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-
One.
Cause The HP All-in-One might be out of paper.
Solution Load paper in the input tray.
Fax setup troubleshooting
This section contains fax setup troubleshooting information for the HP All-in-One. If the HP All-in-
One is not set up properly for faxing, you might experience problems when sending faxes, receiving
faxes, or both.
Chapter 5
76 HP Photosmart C6100 All-in-One series
Troubleshooting and support
- Basics Guide 1
- Hewlett-Packard Company 3
- Contents 4
- The HP All-in-One at a glance 7
- Control panel features 8
- Chapter 1 9
- (continued) 10
- Basics Guide 7 10
- HP All-in-One overview 10
- Find more information 11
- Access the onscreen Help 11
- Network setup 12
- Chapter 2 13
- Basics Guide 11 14
- Basics Guide 13 16
- Basics Guide 15 18
- Wireless ad hoc network setup 19
- Basics Guide 17 20
- Prepare a Mac 21
- Basics Guide 19 22
- Basics Guide 21 24
- Manage your network settings 25
- 2. Press 26
- The Network Menu appears 27
- Use the Embedded Web Server 28
- Basics Guide 27 30
- Basics Guide 29 32
- Basics Guide 31 34
- Basics Guide 33 36
- Fax setup 37
- Basics Guide 35 38
- Select your fax setup case 39
- Basics Guide 37 40
- Chapter 3 41
- 1 Telephone wall jack 42
- Basics Guide 39 42
- Basics Guide 41 44
- Case E: Shared voice/fax line 46
- 3 Computer with modem 48
- Basics Guide 45 48
- Basics Guide 53 56
- Set the answer mode 57
- Basics Guide 55 58
- Test your fax setup 59
- Set the fax header 59
- Basics Guide 57 60
- Load originals and load paper 61
- Load an original on the glass 62
- Avoid paper jams 63
- Make a copy 64
- Scan an image 64
- Make reprints of your photos 65
- Basics Guide 63 66
- Chapter 4 67
- Basics Guide 65 68
- Send a basic fax 70
- Replace the ink cartridges 70
- Basics Guide 69 72
- Align the printer 73
- Clean the HP All-in-One 73
- Clean the glass 74
- Clean the lid backing 75
- Clean the exterior 75
- Troubleshooting and support 76
- 1 Power connection 77
- 2 Power cord and adaptor 77
- 3 Grounded power outlet 77
- Fax setup troubleshooting 79
- The fax test failed 80
- 3 Telephone (optional) 87
- 3 Telephone 90
- Network troubleshooting 96
- Clear paper jams 102
- Information on ink cartridges 104
- Ink cartridge messages 104
- Additional warranty options 109
- Support process 109
- HP support by phone 109
- Technical information 110
- Copy specifications 111
- Scan specifications 111
- Fax specifications 111
- Physical specifications 111
- Power specifications 111
- Environmental specifications 112
- Acoustic information 112
- Regulatory notices 112
- Warranty 113
- Basics Guide 111 114
- Basics Guide 113 116
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