HP ProLight Server Manual de usuario Pagina 3
- Pagina / 152
- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
Contents 3
Contents
Introduction................................................................................................................................ 10
What's new............................................................................................................................................ 10
Revision history ....................................................................................................................................... 10
375445-xx4 (May 2006)............................................................................................................... 10
375445-xx3 (September 2005) ...................................................................................................... 10
Getting started............................................................................................................................ 11
Pre-diagnostic steps ................................................................................................................................. 12
Important safety information............................................................................................................ 12
Symptom information ..................................................................................................................... 14
Prepare the server for diagnosis ...................................................................................................... 14
Common problem resolution ........................................................................................................ 15
Loose connections ................................................................................................................................... 15
Service notifications................................................................................................................................. 15
Updating firmware .................................................................................................................................. 15
Hard drive guidelines ..............................................................................................................................16
SAS and SATA hard drive guidelines ............................................................................................... 16
SCSI hard drive guidelines ............................................................................................................. 16
Hot-plug SCSI hard drive LED combinations ................................................................................................ 16
SAS and SATA hard drive LED combinations .............................................................................................. 17
Diagnostic flowcharts .................................................................................................................. 19
Troubleshooting flowcharts ....................................................................................................................... 19
Start diagnosis flowchart ................................................................................................................ 20
General diagnosis flowchart ........................................................................................................... 20
Power-on problems flowchart .......................................................................................................... 22
POST problems flowchart ............................................................................................................... 26
Operating system boot problems flowchart ....................................................................................... 28
Server fault indications flowchart ..................................................................................................... 29
Hardware problems .................................................................................................................... 32
Procedures for all ProLiant servers.............................................................................................................. 32
Power problems ...................................................................................................................................... 32
Power source problems .................................................................................................................. 32
Power supply problems .................................................................................................................. 32
UPS problems ............................................................................................................................... 33
General hardware problems..................................................................................................................... 33
Problems with new hardware .......................................................................................................... 33
Unknown problem ......................................................................................................................... 34
Third-party device problems............................................................................................................ 35
Internal system problems .......................................................................................................................... 35
CD-ROM and DVD drive problems...................................................................................................35
Diskette drive problems .................................................................................................................. 36
Tape drive problems ...................................................................................................................... 37
Hard drive problems...................................................................................................................... 39
Fan problems................................................................................................................................ 40
Memory problems ......................................................................................................................... 41
PPM problems............................................................................................................................... 42
Processor problems........................................................................................................................ 42
System open circuits and short circuits........................................................................................................ 43
External device problems.......................................................................................................................... 43
- HP ProLiant Servers 1
- Troubleshooting Guide 1
- Audience assumptions 2
- Contents 3
- Contents 4 4
- Contents 5 5
- Contents 6 6
- Contents 7 7
- Contents 8 8
- Contents 9 9
- Introduction 10
- Getting started 11
- Pre-diagnostic steps 12
- Warnings and cautions 13
- Symptom information 14
- Common problem resolution 15
- Hard drive guidelines 16
- Diagnostic flowcharts 19
- Start diagnosis flowchart 20
- General diagnosis flowchart 20
- Diagnostic flowcharts 21 21
- Power-on problems flowchart 22
- POST problems flowchart 26
- Diagnostic flowcharts 27 27
- Diagnostic flowcharts 31 31
- Hardware problems 32
- General hardware problems 33
- Unknown problem 34
- Internal system problems 35
- Diskette drive problems 36
- Tape drive problems 37
- Read/write issue 38
- Backup issue 38
- Media issue 38
- Hard drive problems 39
- Fan problems 40
- Memory problems 41
- PPM problems 42
- Processor problems 42
- External device problems 43
- Mouse and keyboard problems 44
- Audio problems 45
- Printer problems 45
- Local I/O cable problems 45
- Modem problems 45
- Network controller problems 47
- Software problems 49
- Operating system updates 50
- Remote ROM flash problems 52
- Software tools and solutions 54
- SmartStart Scripting Toolkit 55
- HP ROM-Based Setup Utility 55
- Auto-configuration process 56
- Boot options 56
- BIOS Serial Console 56
- Management tools 58
- Erase Utility 59
- HP Systems Insight Manager 59
- Management Agents 59
- HP Control Tower 60
- Diagnostic tools 61
- Survey Utility 62
- Integrated Management Log 62
- Keeping the system current 63
- Firmware maintenance 65
- Option ROMs 66
- Online ROM flash technology 66
- Offline ROM flash technology 66
- Current firmware versions 67
- Updating firmware 67
- Online resources 69
- General server resources 70
- Technical topics 72
- Error messages 73
- Error messages 74 74
- Error messages 75 75
- Error messages 76 76
- Error messages 77 77
- Error messages 78 78
- 3. Power up the system 78
- Error messages 86 86
- Error messages 91 91
- Ended Mode 92
- Write Memory Error 92
- Wrong Accelerator 92
- Error messages 93 93
- Error messages 94 94
- Error messages 95 95
- Error messages 96 96
- Error messages 98 98
- • Install a power supply 98
- Error messages 99 99
- 1. Power down the server 99
- 100 Series 101
- Error messages 102 102
- 200 Series 103
- Error messages 104 104
- Error messages 105 105
- 300 Series 106
- 400 Series 107
- 600 Series 108
- 1100 Series 109
- 1600 Series 109
- 1611-Fan Failure Detected 110
- 1700 Series 112
- Error messages 115 115
- Previous Power Up 116
- Error messages 123 123
- Event list error messages 124
- Error messages 125 125
- Error messages 126 126
- Server blade error codes 127
- Interconnect A Error Code 128
- Interconnect B Error Code 129
- Power supply error codes 130
- Memory-related port 85 codes 132
- Miscellaneous port 85 codes 133
- Message ID: 4137 134
- Message ID: 4140 134
- Message ID: 4141 134
- Message ID: 4169 134
- Message ID: 4190 134
- MSG_CPU_RR_1 135
- MSG_CPU_RR_2 135
- MSG_CPU_RR_3 135
- MSG_CPU_RR_5 135
- MSG_CPU_RR_6 135
- Error messages 136 136
- MSG_CPU_RR_17 137
- Contacting HP 138
- Server information you need 139
- Linux operating systems 140
- SCO operating systems 141
- IBM OS/2 operating systems 142
- Acronyms and abbreviations 144
- Index 148 148
- Index 149 149
- Index 150 150
- Index 151 151
- Index 152 152
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