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Troubleshooting 23

• The initiator's boot path information is not correct

• The target service is not running on the target server

• Target's firmware is outdated. Update to the latest firmware version

Target login problems

Symptoms:

The iSCSI initiator is able to connect to the target but is unable to log in successfully.

Possible causes:

• The initiator is not configured with the right target name

• The initiator is not configured with the right target IP address

• The initiator is not configured with the right initiator name

• The initiator and target are not configured for the same authentication method

• The initiator and target are using CHAP or Mutual CHAP authentication so they may not be

configured with matching user name and secret(s)

• If the target implements some form of Access Control Lists (ACL), the target may not be configured to

allow it on the initiator

LUN access problems

Symptoms:

The initiator is able to connect to and log in to the target, but the system doesn't see a disk present (it

attempts to boot from an internal disk or PXE).

Possible causes:

• The initiator is not configured with the correct LUN from which to boot (Some targets start numbering

at 1 instead of 0)

• The target is not configured to allow access to the specified LUN by the initiator

OS problems

Symptoms:

The initiator is able to connect to and log in to the target and the system sees the disk, but you are unable

to install the OS.

Possible causes:

• The drivers are not being loaded in the right order during installation

• The target disk provided is not large enough

• The initiator is not configured with the correct LUN from which to boot (some targets start numbering

data devices at 1, not 0)

• The target is not configured to allow access to the specified LUN by the initiator

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Hp SmartStart-Software Manual de usuario Pagina 23