HP EliteDesk 800 G4 Base Model Small Form Factor PC Manual de usuario descargar pdf (Pagina 105)

Mouse does not respond to movement or is too slow.

Cause Solution

Mouse may need repair. See the Worldwide Limited Warranty for terms and conditions.

Computer is in Sleep state. Press the power button to resume from Sleep state.

CAUTION: When attempting to resume from Sleep state, do not

hold down the power button for more than four seconds.

Otherwise, the computer will shut down and you will lose any

unsaved data.

Mouse will only move vertically, horizontally, or movement is jerky.

Cause Solution

Mouse roller ball or the rotating encoder shafts that make contact

with the ball are dirty.

Remove roller ball cover from the bottom of the mouse and clean

the internal components with a mouse cleaning kit available from

most computer stores.

Solving hardware installation problems

You may need to recongure the computer when you add or remove hardware, such as an additional drive or

expansion card. If you install a plug and play device, Windows automatically recognizes the device and

congures the computer. If you install a non-plug and play device, you must recongure the computer after

completing installation of the new hardware. In Windows, use the Add Hardware Wizard and follow the

instructions that appear on the screen.

To open the Add Hardware Wizard, open a Command Prompt and open hdwwiz.exe.

WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system

board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect

the power cord from the wall outlet and allow the internal system components to cool before touching.

A new device is not recognized as part of the system.

Cause Solution

Device is not seated or connected properly. Ensure that the device is properly and securely connected and

that pins in the connector are not bent down.

Cable(s) of new external device are loose or power cables are

unplugged.

Ensure that all cables are properly and securely connected and

that pins in the cable or connector are not bent down.

Power switch of new external device is not turned on. Turn o the computer, turn on the external device, then turn on

the computer to integrate the device with the computer system.

When the system advised you of changes to the conguration,

you did not accept them.

Reboot the computer and follow the instructions for accepting the

changes.

A plug and play board may not automatically congure when

added if the default conguration conicts with other devices.

Use Windows Device Manager to deselect the automatic settings

for the board and choose a basic conguration that does not

cause a resource conict. You can also use Computer Setup to

recongure or disable devices to resolve the resource conict.

Solving hardware installation problems 97

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