
Troubleshooting & FAQs
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For assistance backing up or restoring a computer, see the following in the Windows
Home Server Console Help:
• Computers & Backup
• How does backup work?
• Managing and Configuring Backups
• Restoring Computer Backups
• Removing a Computer
• Troubleshooting Computers & Backup
Computer Recovery
To help you recover your computer and data in the event of a hard drive failure, the HP
MediaSmart Server includes a PC Restore Disc. Use this disc to restore your computer
from the HP MediaSmart Server in the event of the following:
• To restore the system drive.
• When the operating system will not start (boot).
• If you cannot use System Restore to restore the system files.
Caution
To ensure that you have the latest version of the PC Restore Disc, contact HP
support at http://www.hp.com/support.
The Microsoft® Windows® Preinstallation Environment software included with this
computer or software may be used for boot, diagnostic, setup, restoration, installation,
configuration, test or disaster recovery purposes only.
Note
THIS SOFTWARE CONTAINS A SECURITY FEATURE THAT WILL
CAUSE END USER CUSTOMER'S SYSTEM TO REBOOT WITHOUT PRIOR
NOTIFICATION TO THE END USER CUSTOMER AFTER 24 HOURS OF
CONTINUOUS USE.
To recover your computer
1. Insert the PC Restore Disc into a CD/DVD drive in the computer you want to
restore.
2. Restart the computer, and boot from the CD.
3. Follow the instructions in the Restore Wizard.
For additional information about restoring computer backups, see Restoring Computer
Backups in the Windows Home Server Console Help.
Server Storage
Adding and Removing an External USB Drive
You can add external USB disk drives to any of the HP MediaSmart Server’s four USB
ports.
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