Hp ProLiant DL120 G6 Server Manual de usuario descargar pdf (Pagina 90)

Troubleshooting 90

lspci -v

o uname -a

o cat /proc/meminfo

o cat /proc/cpuinfo

o rpm -ga

o dmesg

o lsmod

o ps -ef

o ifconfig -a

o chkconfig -list

o mount

• Contents of the following files:

o /var/log/messages

o /etc/modules.conf or etc/conf.modules

o /etc/lilo.conf or /etc/grub.conf

o /etc/fstab

• If HP drivers are installed:

o Version of the drivers used

o List of drivers

• A list of each third-party hardware component installed, with the firmware revisions

• A list of each third-party software component installed, with the versions

• A detailed description of the problem and any associated error messages

1 2 ... 85 86 87 88 89 90 91 92 93 94 95 ... 112 113

HP ProLiant DL120 G6 Server 1
User Guide 1
Contents 3
Contents 4 4
Contents 5 5
Component identification 6
SAS and SATA device numbers 7
Rear panel components 7
Rear panel LEDs and buttons 8
System board components 9
System maintenance switch 10
NMI functionality 10
System board LEDs 11
Fan locations 12
Battery pack LEDs 12
Item Color Description 13
FBWC module LEDs 14
Operations 15
Remove the access panel 16
Remove the air baffle 16
Install the access panel 18
Rack planning resources 19
Optimum environment 19
Temperature requirements 20
Power requirements 21
Rack warnings 22
Installing hardware options 22
Registering the server 22
Introduction 23
Memory options 23
DIMM identification 24
Hard drive options 26
Removing a hard drive blank 27
Removing a hard drive 27
• Optional SAS controller 29
Install the hard drive 30
Optical drive option 33
Expansion board option 34
PCI-X riser board option 36
Storage controller option 37
Cabling 45
Power supply (500 W) cabling 46
SATA cabling 47
Internal USB cabling 48
Fan cabling 49
BIOS Setup Utility 50
Auto-configuration process 50
BIOS Serial Console 51
ROMPaq utility 51
LO100i Remote Management 51
HP Insight Diagnostics 51
HP ROM-Based Setup Utility 51
Keeping the system current 52
Troubleshooting 53
DIMM handling guidelines 54
Problem diagnosis 55
Warnings and cautions 56
Symptom information 57
Diagnostic steps 57
Start diagnosis flowchart 58
General diagnosis flowchart 59
Power-on problems flowchart 61
POST problems flowchart 62
OS boot problems flowchart 64
• Redundancy failure 65
Hardware problems 66
Power problems 67
General hardware problems 68
Problems with new hardware 69
Unknown problem 69
Third-party device problems 70
Testing the device 70
Internal system problems 71
DLT drive problems 72
Fan problems 73
Hard drive problems 74
Memory problems 75
Processor problems 76
PPM problems 77
External device problems 78
Audio problems 79
Printer problems 79
Mouse and keyboard problems 79
Diagnostic adapter problems 80
Modem problems 80
Network controller problems 82
Software tools and solutions 83
Operating system updates 84
Linux operating systems 85
Firmware maintenance 86
Current firmware versions 87
Updating firmware 87
Drivers 87
Contacting HP 88
Microsoft® operating systems 89
Battery 91
FCC rating label 92
Modifications 93
• EMC Directive 2004/108/EC 94
Japanese notice 95
BSMI notice 95
Korean notice 95
Laser compliance 96
Battery replacement notice 96
Electrostatic discharge 98
Technical support 99
Technical support 100 100
Customer Self Repair 101
Technical support 102 102
Reparo feito pelo cliente 103
Technical support 104 104
Technical support 105 105
Technical support 106 106
Acronyms and abbreviations 107
Documentation feedback 110
Index 111 111
Index 112 112
Index 113 113

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