Hp ProLiant DL360 G4p Server Manual de usuario

HP ProLiant DL360 Generation 4p Server User Guide February 2005 (First Edition) Part Number 383861-001

10 HP ProLiant DL360 Generation 4p Server User Guide Rear Panel Components Item Description 1 PCI-X expansion slot 1, 64-bit/133-MHz 3.3V (opti

100 HP ProLiant DL360 Generation 4p Server User Guide

Troubleshooting 101 General Diagnosis Flowchart The General Diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of

102 HP ProLiant DL360 Generation 4p Server User Guide

Troubleshooting 103 Power-On Problems Flowchart Symptoms: • • • • • • • • • • The server does not power on. The system power LED is off or amber. Th

104 HP ProLiant DL360 Generation 4p Server User Guide Item Refer to 6 "Power Source Problems " in the HP ProLiant Servers Troubleshootin

Troubleshooting 105

106 HP ProLiant DL360 Generation 4p Server User Guide POST Problems Flowchart Symptoms: • • • • • Server does not complete POST NOTE: The server

Troubleshooting 107 Item Refer to

108 HP ProLiant DL360 Generation 4p Server User Guide OS Boot Problems Flowchart Symptoms: • • • • Server does not boot a previously installed oper

Troubleshooting 109 7 • "Operating System Problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or

Server Component Identification 11 Rear Panel LEDs and Buttons Item Description Status 1 iLO activity Green = Activity exists. Flashing green

110 HP ProLiant DL360 Generation 4p Server User Guide

Troubleshooting 111 Server Fault Indications Flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pag

112 HP ProLiant DL360 Generation 4p Server User Guide Item Refer to 6 • "Hard Drive Problems" in the HP ProLiant Servers Troubleshootin

Troubleshooting 113

114 HP ProLiant DL360 Generation 4p Server User Guide POST Error Messages and Beep Codes List of Messages: Introduction to POST Error Messages...

115 Electrostatic Discharge In This Section Preventing Electrostatic Discharge...

116 HP ProLiant DL360 Generation 4p Server User Guide Grounding Methods to Prevent Electrostatic Discharge Several methods are used for grounding.

117 Regulatory Compliance Notices In This Section Regulatory Compliance Identification Numbers...

118 HP ProLiant DL360 Generation 4p Server User Guide Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FC

Regulatory Compliance Notices 119 Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device,

12 HP ProLiant DL360 Generation 4p Server User Guide Item Description Status 7 UID button/LED Blue = Identification is activated. Flashing blue

120 HP ProLiant DL360 Generation 4p Server User Guide • • Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 1-28

Regulatory Compliance Notices 121 European Union Regulatory Notice This product complies with the following EU Directives: • • Low Voltage Directiv

122 HP ProLiant DL360 Generation 4p Server User Guide Japanese Notice BSMI Notice

Regulatory Compliance Notices 123 Korean Notices Class A Equipment Class B Equipment Laser Compliance This product may be provided with an opti

124 HP ProLiant DL360 Generation 4p Server User Guide Do not try to open the module enclosure. There are no user-serviceable components inside. • •

Regulatory Compliance Notices 125 Taiwan Battery Recycling Notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance

127 Server Specifications In This Section Environmental Specifications...

128 HP ProLiant DL360 Generation 4p Server User Guide Input requirement Specification Rated input voltage 100 VAC to 240 VAC Rated input frequenc

129 Technical Support In This Section Customer Self Repair...

Server Component Identification 13 Item Description Item Description 7 SCSI backplane connector* 15 PCI riser board assembly connector (for slot 1

130 HP ProLiant DL360 Generation 4p Server User Guide • • • In the United States, call 1-800-345-1518. In Canada, call 1-800-263-5868. In other loc

131 Acronyms and Abbreviations ABEND abnormal end ACU Array Configuration Utility ASR Automatic Server Recovery BBWC battery-backed write cach

132 HP ProLiant DL360 Generation 4p Server User Guide iLO Integrated Lights-Out IML Integrated Management Log IPL initial program load IRQ inter

Acronyms and Abbreviations 133 PCI Express peripheral component interconnect express PCI-X peripheral component interconnect extended PDU power di

134 HP ProLiant DL360 Generation 4p Server User Guide SCSI small computer system interface SDRAM synchronous dynamic RAM SIM Systems Insight Mana

Acronyms and Abbreviations 135 VHDCI very high density cable interconnect WOL Wake-on LAN

137 components 7 Index configuration of system 39, 40, 69 Configuration Replication Utility 71 connection problems 97 connectors 7 cont

138 HP ProLiant DL360 Generation 4p Server User Guide fan zones 20 installing operating system 40 fans 23 Installing Rack Products video 32

Index 139 O Online ROM Flash Component Utility 77 online spare memory 46, 47, 73 online spare memory LED 14 operating system crash 14 oper

14 HP ProLiant DL360 Generation 4p Server User Guide NMI Switch The NMI switch allows administrators to perform a memory dump before performing a h

140 HP ProLiant DL360 Generation 4p Server User Guide SmartStart, overview 69 space requirements 33 specifications, server 129 start diagnos

Server Component Identification 15 Item LED Description Status 3 DIMM 4B failure Amber = DIMM has failed. Off = DIMM is operating normally. 4 DI

16 HP ProLiant DL360 Generation 4p Server User Guide Item LED Description Status 15 System diagnostic Refer to the HP Remote Lights-Out Edition

Server Component Identification 17 System LED and Color Internal Health LED Color Status DIMM failure, slot X (Amber) Red • • DIMM in slot X has fa

18 HP ProLiant DL360 Generation 4p Server User Guide Internal USB Connector The front internal USB connector is located in the processor zone fan m

Server Component Identification 19 Hot-Plug SCSI Hard Drive LEDs Item LED Description Status 1 Activity status On = Drive activity Flashing =

© Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties f

20 HP ProLiant DL360 Generation 4p Server User Guide Hot-Plug SCSI Hard Drive LED Combinations Activity LED (1) Online LED (2) Fault LED (3) I

Server Component Identification 21 Optional Battery-Backed Write Cache Enabler LEDs Item LED Color 1 Amber 2 Green For LED status information,

22 HP ProLiant DL360 Generation 4p Server User Guide Server Status LED Status Battery Module Status Server is on and is in the first 30 seconds a

Server Component Identification 23 Processor Zone Fan Module LED Status Amber = One fan in this module has failed. Red = Multiple fans in this

25 Server Operations In This Section Powering Up the Server...

26 HP ProLiant DL360 Generation 4p Server User Guide 4. Press the Power On/Standby button to place the server in standby mode. When the server act

Server Operations 27 a. Press the server rail-release latches and slide the server fully into rack. b. Secure the server by tightening the thumbs

28 HP ProLiant DL360 Generation 4p Server User Guide 3. Lift up on the hood latch handle and remove the access panel. Installing the Access Panel

Server Operations 29 c. Lift the front of the assembly slightly and unseat the riser boards from the PCI riser board connectors. Installing PCI

3 Contents Server Component Identification 7 Front Panel Components...

30 HP ProLiant DL360 Generation 4p Server User Guide 2. Tighten the four PCI riser board assembly thumbscrews.

31 Server Setup In This Section Optional Installation Services...

32 HP ProLiant DL360 Generation 4p Server User Guide − Linux − HP ProLiant Essentials (HP SIM and RDP) − VMWare • • Integrated hardware and soft

Server Setup 33 − Coupling multiple racks • The Rack Products Documentation CD enables you to view, search, and print documentation for HP and C

34 HP ProLiant DL360 Generation 4p Server User Guide When vertical space in the rack is not filled by a server or rack component, the gaps between

Server Setup 35 CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • • Do not permit optional equipmen

36 HP ProLiant DL360 Generation 4p Server User Guide • Provide a separate electrical circuit for the server. Electrical Grounding Requirements Th

Server Setup 37 WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: At least two people are needed to saf

38 HP ProLiant DL360 Generation 4p Server User Guide Installing the Server into the Rack To install the server into a rack with square, round, or t

Server Setup 39 Item Description 4 Power supply bay 1 (populated) 5 USB connector 6 10/100/1000 NIC 1 7 10/100/1000 NIC 2 8 iLO management p

4 HP ProLiant DL360 Generation 4p Server User Guide Rack Warnings...

40 HP ProLiant DL360 Generation 4p Server User Guide While the server boots, RBSU and the ORCA utility are automatically configured to prepare the

Server Setup 41 Registering the Server To register a server, refer to the registration card in the HP ProLiant Essentials Foundation Pack or the H

43 Hardware Options Installation In This Section Introduction ...

44 HP ProLiant DL360 Generation 4p Server User Guide The server uses embedded PPMs as DC-to-DC converters to provide the proper power to each proce

Hardware Options Installation 45 5. Remove the protective cover from the processor. 6. Align the holes in the processor assembly with the guidi

46 HP ProLiant DL360 Generation 4p Server User Guide 7. Install the processor assembly and close the processor locking lever and processor retaini

Hardware Options Installation 47 NOTE: When configuring the memory sub-system to run in Online Spare mode, only single rank DIMMs can be installe

48 HP ProLiant DL360 Generation 4p Server User Guide • DIMMs installed in a spare bank must be of equal or greater capacity than the DIMMs install

Hardware Options Installation 49 8. Install the access panel ("Installing the Access Panel" on page 28). 9. If you are installing DIMM

Contents 5 ROMPaq Utility...77

50 HP ProLiant DL360 Generation 4p Server User Guide • • • • • • The server supports two hot-plug SCSI hard drives. Each SCSI drive must have a uni

Hardware Options Installation 51 NOTE: Depending on the model purchased, the server or hard drive may look slightly different than the illustrati

52 HP ProLiant DL360 Generation 4p Server User Guide NOTE: Access to the ejector button is intentionally restricted. Push the ejector button with

Hardware Options Installation 53 Battery-Backed Write Cache Enabler Option The Battery-Backed Write Cache Enabler, also called the battery pack, w

54 HP ProLiant DL360 Generation 4p Server User Guide 5. Install the battery module over the fasteners and turn the fasteners clockwise to lock the

Hardware Options Installation 55 8. Connect the battery module cable to the battery-backed write cache enabler and to the Smart Array 6i memory c

56 HP ProLiant DL360 Generation 4p Server User Guide 2. Remove the power supply blank. 3. Remove the protective cover from the connector pins on

Hardware Options Installation 57 4. Install the redundant power supply into the bay until it clicks. 5. Connect the power cord to the power sup

58 HP ProLiant DL360 Generation 4p Server User Guide 10. Be sure that the front panel external health LED is green ("Front Panel LEDs and Butt

Hardware Options Installation 59 5. Remove the expansion board. Installing an Expansion Board 1. Power down the server ("Powering Down th

6 HP ProLiant DL360 Generation 4p Server User Guide Electrostatic Discharge 115 Preventing Electrostatic Discharge ...

60 HP ProLiant DL360 Generation 4p Server User Guide 8. Install the expansion board into the slot until it seats firmly. IMPORTANT: If the expan

Hardware Options Installation 61 6. Remove the expansion board from the slot, if installed ("Expansion Board" on page 58). 7. Remove t

62 HP ProLiant DL360 Generation 4p Server User Guide 8. Identify the differences between the two PCI Express riser boards. Item Descriptio

Hardware Options Installation 63 a. Install the riser board with the slot for full-length boards onto the assembly. b. Repeat the previous step

65 Server Cabling In This Section Cabling Overview...

66 HP ProLiant DL360 Generation 4p Server User Guide Server Cable Routing CAUTION: When routing cables, always be sure that the cables are not i

Server Cabling 67 SATA Cable Routing CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinch

69 Server Software and Configuration Utilities In This Section Configuration Tools...

7 Server Component Identification In This Section Front Panel Components ...

70 HP ProLiant DL360 Generation 4p Server User Guide • • Installing optimized server drivers, management agents, and utilities automatically with e

Server Software and Configuration Utilities 71 Configuration Replication Utility ConRep is shipped in the SmartStart Scripting Toolkit and is a pr

72 HP ProLiant DL360 Generation 4p Server User Guide To navigate RBSU, use the following keys: • • • To access RBSU, press the F9 key during power

Server Software and Configuration Utilities 73 For more information, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or

74 HP ProLiant DL360 Generation 4p Server User Guide For more information on online spare memory, refer to the white paper on the HP website (http:

Server Software and Configuration Utilities 75 • • • Configuring one or more logical drives using physical drives on one or more SCSI buses Viewin

76 HP ProLiant DL360 Generation 4p Server User Guide WARNING! WARNING! WARNING! The serial number is loaded into the system during the manufacturin

Server Software and Configuration Utilities 77 ASR increases server availability by restarting the server within a specified time after a system h

78 HP ProLiant DL360 Generation 4p Server User Guide To download the tool and for more information, refer to the HP website (http://h18000.www1.hp.

Server Software and Configuration Utilities 79 4. Make and save any necessary changes to the iLO configuration. 5. Exit iLO RBSU. HP recommends

8 HP ProLiant DL360 Generation 4p Server User Guide Item Description 1 Diskette drive bay 2 Optical device bay 3 Front USB port 4 Hard drive ba

80 HP ProLiant DL360 Generation 4p Server User Guide • You encounter an error when completing the steps of a factory-installed operating system in

Server Software and Configuration Utilities 81 Redundant ROM Support The server enables you to upgrade or configure the ROM safely with redundant

82 HP ProLiant DL360 Generation 4p Server User Guide 4. Install the access panel ("Installing the Access Panel" on page 28). 5. Power u

Server Software and Configuration Utilities 83 • • DOS Operating environments which do not provide native USB support For more information on Pro

84 HP ProLiant DL360 Generation 4p Server User Guide If a significant change occurs between data-gathering intervals, the Survey Utility marks the

Server Software and Configuration Utilities 85 Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view for

86 HP ProLiant DL360 Generation 4p Server User Guide If you are installing a SmartStart-supported operating system, use the SmartStart software (&q

Server Software and Configuration Utilities 87 Change Control and Proactive Notification HP offers Change Control and Proactive Notification to no

89 Battery Replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provide

Server Component Identification 9 Item Description Status 3 Internal health LED Green = System health is normal. Amber = System is degraded. To i

90 HP ProLiant DL360 Generation 4p Server User Guide 5. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM

91 Troubleshooting In This Section Troubleshooting Resources ...

92 HP ProLiant DL360 Generation 4p Server User Guide To effectively troubleshoot a problem, HP recommends that you start with the first flowchart i

Troubleshooting 93 WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades,

94 HP ProLiant DL360 Generation 4p Server User Guide WARNING: To reduce the risk of injury from electric shock, remove all power cords to complete

Troubleshooting 95 Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • • • • Plug the power cord into

96 HP ProLiant DL360 Generation 4p Server User Guide Preparing the Server for Diagnosis 1. Be sure the server is in the proper operating environme

Troubleshooting 97 Symptom Information Before troubleshooting a server problem, collect the following information: • • • • • • What events preceded

98 HP ProLiant DL360 Generation 4p Server User Guide • • • • • If a fixed cable tray is available for the server, be sure the cords and cables conn

Troubleshooting 99 Start Diagnosis Flowchart Use the following flowchart to start the diagnostic process. Item Refer to 1 "General Diagnos