Hp ProLiant DL585 G7 Server Manual de usuario Pagina 87
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Troubleshooting 87
Service notifications
To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select
the appropriate server model, and then click the Troubleshoot a Problem link on the product page.
Troubleshooting flowcharts
To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,
"Start diagnosis flowchart (on page 87)," and follow the appropriate diagnostic path. If the other flowcharts
do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on
page 88)." The General diagnosis flowchart is a generic troubleshooting process to be used when the
problem is not server-specific or is not easily categorized into the other flowcharts.
The available flowcharts include:
• Start diagnosis flowchart (on page 87)
• General diagnosis flowchart (on page 88)
• Server power-on problems flowchart (on page 90)
• POST problems flowchart (on page 93)
• OS boot problems flowchart (on page 95)
• Server fault indications flowchart (on page 96)
Start diagnosis flowchart
Use the following flowchart to start the diagnostic process.
Item See
1
"General diagnosis flowchart (on page 88)"
2
"Power-on problems flowchart ("Server power-on problems flowchart" on
page 90)"
3
"POST problems flowchart (on page 93)"
4
"OS boot problems flowchart (on page 95)"
5
"Server fault indications flowchart (on page 96)"
- HP ProLiant DL585 G7 Server 1
- User Guide 1
- Contents 3
- Contents 4 4
- Contents 5 5
- Contents 6 6
- Component identification 7
- Front panel LEDs and buttons 8
- Systems Insight Display 9
- Rear panel components 10
- Rear panel LEDs and buttons 11
- Power supply LED 12
- System board components 13
- System maintenance switch 14
- SPI board components 15
- DIMM slot locations 17
- Device numbers 18
- SAS hard drive LEDs 19
- Battery pack LEDs 20
- FBWC module LEDs 22
- Fan locations 23
- Item Description 24
- Operations 25
- Remove the access panel 26
- Install the access panel 27
- Remove the SPI board 28
- Rack planning resources 30
- Optimum environment 30
- Temperature requirements 31
- Rack warnings 32
- Installing hardware options 33
- Registering the server 34
- Introduction 35
- Processor options 37
- Memory configurations 43
- Population rules 44
- Population guidelines 44
- Memory bus speed 45
- DIMM identification 46
- Advanced ECC memory 47
- Remove the tray 48
- Remove the DIMM baffle 48
- Install the DIMMs 48
- Hot-plug hard drive option 50
- Expansion board options 54
- Cabling 71
- Configuration tools 72
- Using RBSU 73
- Auto-configuration process 73
- Boot options 74
- BIOS Serial Console 74
- Configuring AMP modes 74
- Array Configuration Utility 75
- Management tools 76
- ROMPaq utility 77
- Erase Utility 77
- Redundant ROM support 78
- USB support 78
- Diagnostic tools 79
- Keeping the system current 80
- Version control 81
- ProLiant Support Packs 81
- Firmware 81
- HP Smart Update Manager 81
- Care Pack 82
- Troubleshooting 83
- Symbols on equipment 84
- Warnings and cautions 84
- Symptom information 85
- Loose connections 86
- Service notifications 87
- Troubleshooting flowcharts 87
- General diagnosis flowchart 88
- Symptoms: 90
- Troubleshooting 92 92
- POST problems flowchart 93
- OS boot problems flowchart 95
- Troubleshooting 96 96
- • Redundancy failure 97
- (http://www.hp.com/support) 98
- Troubleshooting 99 99
- Battery replacement 100
- FCC rating label 101
- Modifications 102
- • EMC Directive 2004/108/EC 103
- Korean notice 104
- Japanese notice 104
- BSMI notice 104
- Chinese notice 105
- Laser compliance 105
- Battery replacement notice 105
- Wireless devices 106
- Brazilian notices 107
- Canadian notices 107
- Japanese notices 107
- Taiwan notices 108
- Electrostatic discharge 109
- Specifications 110
- Support and other resources 111
- Customer Self Repair 113
- Reparo feito pelo cliente 115
- Acronyms and abbreviations 119
- Documentation feedback 122
- Index 123 123
- Index 124 124
- Index 125 125
- Index 126 126
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