Hp ProLiant DL760 G2 Server Manual de usuario Pagina 269
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E
Troubleshooting Information
This appendix provides step-by-step instructions about what to try and where to go
for help for the most common problems encountered during the initial Power-On
Self-Test (POST). The server must complete this test each time you power up your
server, before the server can load the operating system and start running software
applications.
If the server completes POST and attempts to load the operating system, go to
“Problems After Initial Boot” later in this appendix.
WARNING: There is a risk of personal injury from hazardous energy levels.
The installation of options and routine maintenance and service of this product
must be performed by individuals who are knowledgeable about the
procedures, precautions, and hazards associated with equipment containing
hazardous energy circuits.
HP ProLiant DL760 Generation 2 Server User Guide E-1
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: o-appe Troubleshooting Information.doc
Codename: Pioneer Part Number: 201264-002 Last Saved On: 6/17/03 10:42 AM
- HP ProLiant DL760 1
- Generation 2 Server 1
- User Guide 1
- Contents 3
- About This Guide 10
- Rack Stability 12
- Symbols in Text 12
- Hood Labels and Indicators 13
- Related Documents 14
- Technical Support 15
- HP Website 15
- Authorized Reseller 16
- [email protected] 17
- Server Features 18
- Overview 19
- Processors 24
- Hot Plug RAID Memory 26
- PCI-X Technology 28
- PCI Hot Plug 29
- Network Interface Controller 29
- Disk Controller 30
- Internal Hot-Plug Drive Bays 30
- Redundant Hot-Plug Fans 32
- Supported Interfaces 32
- Optional Features 33
- Supported Operating Systems 33
- SmartStart 34
- Advanced Data Guarding 36
- HP Utilities for Linux 38
- Diagnostic Tools 41
- Software Security 42
- Hardware Security 43
- Server Registration 44
- Routine Maintenance 44
- Warranty 44
- Rack Installation Overview 46
- Selecting a Site 47
- Power Requirements 48
- Grounding Requirements 51
- Temperature Requirements 52
- Shipping Box Contents 53
- Shipping Brackets 54
- Shipping Screws 56
- Figure 2-4: Shipping screws 56
- Security Screw 57
- Warnings and Precautions 60
- Lightening the Chassis 68
- 10. Cable the server 75
- Server Access 77
- Access Method 78
- Accessing the I/O Module 79
- Removing the I/O Module 80
- Removing the Media Module 86
- 7. Connect all power cords 88
- Media Module Components 89
- Intel Xeon Processor MP 91
- Installing a Processor Board 92
- Non-Hot-Plug I/O Expansion 96
- To add an expansion board: 99
- HP CONFIDENTIAL 100
- Management cable (30-pin) 105
- Memory Cartridge Overview 117
- Memory Cartridge Components 118
- Memory Cartridge Guidelines 119
- Accessing the DIMMs 123
- DIMM Overview 125
- Locating the DIMM Sockets 126
- SDRAM Bus Configuration 127
- Hot-Replacing Memory 130
- Hot-Adding Memory 132
- Hot-Upgrading Memory 135
- Non-RAID Memory Support 138
- Power Supply LED Indicators 154
- PCI Hot Plug LED Indicators 158
- Expansion Board 170
- Replacing Hot-Plug Fans 172
- To replace a hot-plug fan: 174
- 1. Open the I/O lid 174
- Cabling the Server 176
- Cable Connectors 177
- Server Power 181
- System Power Overview 182
- Power Supplies 183
- Power-On Self-Test 189
- Figure 7-8: System prompts 192
- Powering Down the Server 193
- Configuring the Server 194
- Manual Configuration 197
- System Maintenance Menu 201
- ROM-Based Setup Utility 202
- ROM-Based Inspect Utility 203
- ROM-Based Diagnostic Utility 204
- Figure 8-12: CPU diagnostic 206
- Figure 8-15: ORCA main menu 211
- Array Configuration Utility 213
- Software Management 220
- CD for more information 221
- SMITH & ASSOC 224
- OVER 1 BILLION 224
- IN SALES 2002 224
- CUST SERVICE 225
- WESTERN REGION 225
- SERVICE CONTRACT 227
- Navigating the Menus 229
- Display Symbols 230
- Integrated Management Log 234
- Insight Manager 7 239
- Survey Utility 240
- Modifications 245
- Mouse Compliance Statement 245
- European Union Notice 246
- Japanese Notice 247
- BSMI Notice 247
- Laser Safety Warnings 248
- Power Cords 249
- Battery Replacement Notice 250
- Electrostatic Discharge 251
- Grounding Methods 252
- Server Error Messages 253
- LED Indicators and Switches 254
- System Power LED Indicator 255
- Hot-Plug Fan LED Indicators 263
- Switches 268
- Troubleshooting Information 269
- Server Startup Problems 270
- Table E-1: Diagnosis Steps 272
- LED location 273
- Problems After Initial Boot 285
- Remote-Flash Redundant ROM 288
- ° to 95°F 10° to 35°C* 289
- ° to 122°F -30° to 60°C 289
- °F 38.7°C 289
- System Battery 290
- COMPAQ CONFIDENTIAL 292
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