Hp ProLiant MicroServer Manual de usuario Pagina 43
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- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
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Troubleshooting 43
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Troubleshooting flowcharts
To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,
"Start diagnosis flowchart (on page 43)," and follow the appropriate diagnostic path. If the other flowcharts
do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on
page 44)." The General diagnosis flowchart is a generic troubleshooting process to be used when the
problem is not server-specific or is not easily categorized into the other flowcharts.
The available flowcharts include:
• Start diagnosis flowchart (on page 43)
• General diagnosis flowchart (on page 44)
• Server power-on problems flowchart ("Power-on problems flowchart" on page 46)
• POST problems flowchart (on page 47)
• OS boot problems flowchart (on page 49)
• Server fault indications flowchart (on page 50)
Start diagnosis flowchart
Use the following flowchart and table to start the diagnostic process.
Item See
1
"General diagnosis flowchart (on page 44)"
2
"Power-on problems flowchart (on page 46)"
3
"POST problems flowchart (on page 47)"
4
"OS boot problems flowchart (on page 49)"
5
"Server fault indications flowchart (on page 50)"
- HP ProLiant MicroServer 1
- User Guide 1
- Contents 3
- Contents 4 4
- Contents 5 5
- Operations 6
- Operations 7 7
- Optimum environment 8
- Installing hardware options 9
- Registering the server 10
- Introduction 11
- Server warnings and cautions 12
- SATA drive options 14
- Optical disc drive 16
- RDX drive option 20
- 7. Connect the RDX cables: 21
- Memory options 24
- Installing DIMMs 25
- ROM-Based Setup Utility 31
- Management tools 32
- Keeping the system current 32
- Embedded SATA RAID feature 33
- Required hardware 34
- • POST 35
- • RBSU 35
- • Diagnostics 35
- • DOS 35
- Troubleshooting 37
- Warnings and cautions 38
- Symptom information 39
- • Critical issues 40
- • Non-critical issues 40
- Common problem resolution 41
- DIMM handling guidelines 42
- SATA hard drive guidelines 42
- SATA hard drive LED 42
- Troubleshooting flowcharts 43
- General diagnosis flowchart 44
- Power-on problems flowchart 46
- POST problems flowchart 47
- OS boot problems flowchart 49
- • Redundancy failure 50
- Hardware problems 51
- Power problems 52
- General hardware problems 53
- Unknown problem 54
- Third-party device problems 55
- Internal system problems 56
- Diskette drive problems 57
- Fan problems 58
- Hard drive problems 58
- Data is inaccessible 59
- Memory problems 60
- PPM problems 61
- Processor problems 61
- External device problems 62
- Mouse and keyboard problems 63
- Network controller problems 64
- Software problems 65
- Operating system updates 66
- Linux operating systems 67
- Firmware maintenance 68
- Current firmware versions 69
- Updating firmware 69
- Drivers 70
- Battery replacement 72
- Battery replacement 73 73
- FCC rating label 74
- Modifications 75
- • EMC Directive 2004/108/EC 76
- • RoHS Directive 2011/65/EU 76
- Japanese notice 77
- BSMI notice 77
- Korean notice 77
- Chinese notice 78
- Laser compliance 78
- Battery replacement notice 78
- Electrostatic discharge 80
- Support and other resources 81
- Customer Self Repair 83
- Reparo feito pelo cliente 85
- Before you contact HP 88
- Acronyms and abbreviations 89
- Documentation feedback 91
- Index 92 92
- Index 93 93
- Index 94 94
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