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HP ProLiant MicroServer
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 615717-006
December 2012
Edition: 6
Vista de pagina 0
1 2 3 4 5 6 ... 93 94

Indice de contenidos

Pagina 1 - User Guide

HP ProLiant MicroServer User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems

Pagina 2

Setup 10 Installing the operating system For the latest information on supported operating systems, see the HP website (http://www.hp.com/go/support

Pagina 3 - Contents

Hardware options installation 11 Hardware options installation Introduction If more than one option is being installed, read the installation instru

Pagina 4 - Contents 4

Hardware options installation 12 Removal and replacement tools In performing any hardware configuration procedures, you might need the following it

Pagina 5 - Contents 5

Hardware options installation 13 IMPORTANT: Before removing any serviceable parts, determine whether the part is hot plug or non-hot plug. If the

Pagina 6 - Operations

Hardware options installation 14 The password is encrypted and stored in flash memory. If you update the firmware, all data, passwords and configura

Pagina 7 - Operations 7

Hardware options installation 15 5. Remove four spare drive screws from the rear side of the panel door. 6. Install the drive in the drive carrier:

Pagina 8 - Optimum environment

Hardware options installation 16 b. Close the ejector lever to secure the drive. 8. Close the panel door. 9. Use the HP ProLiant MicroServer key

Pagina 9 - Installing hardware options

Hardware options installation 17 5. Slide the top panel forward, and then lift it to release it from the chassis. 6. Use a screwdriver to toggle t

Pagina 10 - Registering the server

Hardware options installation 18 a. Remove four spare drive screws from the rear side of the panel door. b. Install the screws onto the drive. c.

Pagina 11 - Introduction

Hardware options installation 19 b. Connect the power cable to the optical drive, and then connect the other end to the power supply unit optical dr

Pagina 12 - Server warnings and cautions

© Copyright 2010, 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr

Pagina 13

Hardware options installation 20 12. Use the HP ProLiant MicroServer key to lock the panel door. RDX drive option For more information about produ

Pagina 14 - SATA drive options

Hardware options installation 21 5. Slide the top panel forward, and then lift it to release it from the chassis. 6. Use a screwdriver to toggle t

Pagina 15

Hardware options installation 22 a. Cut the cable tie securing the P6 power cable, and then route the cable along the underside of the media drive b

Pagina 16 - Optical disc drive

Hardware options installation 23 d. Slide the drive into the media drive bay until it clicks into place. 9. Install the RDX disk cartridge into th

Pagina 17

Hardware options installation 24 13. Use the HP ProLiant MicroServer key to lock the panel door. Memory options The memory subsystem in this serve

Pagina 18

Hardware options installation 25 Single-rank and dual-rank DIMMs DIMM configuration requirements are based on these classifications: • Single-rank

Pagina 19

Hardware options installation 26 4. Open the DIMM slot latches. 5. Remove the DIMM. 6. Close the panel door. 7. Use the HP ProLiant MicroServer

Pagina 20 - RDX drive option

Hardware options installation 27 c. Lock the holding clicks to secure the memory module in place. 7. Close the panel door. 8. Use the HP ProLiant

Pagina 21 - 7. Connect the RDX cables:

Hardware options installation 28 • Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board. • When in

Pagina 22

Hardware options installation 29 5. Install the TPM board. Press down on the connector to seat the board. 6. Install the TPM security rivet by pre

Pagina 23

Contents 3 Contents Operations ...

Pagina 24 - Memory options

Hardware options installation 30 • Do not save the recovery key/password on the encrypted hard drive. Enabling the Trusted Platform Module Press t

Pagina 25 - Installing DIMMs

Software and configuration utilities 31 Software and configuration utilities ROM-Based Setup Utility RBSU, an embedded configuration utility, perfor

Pagina 26

Software and configuration utilities 32 • Force a PXE Network boot by pressing the F12 key. ProLiant MicroServer Insight Diagnostics The ProLiant

Pagina 27

Software and configuration utilities 33 Operating System Version Support For information about specific versions of a supported operating system, re

Pagina 28

Software and configuration utilities 34 4. In the Main menu screen, select LD View/LD Define Menu, and then press Ctrl+C. The system prompts you to

Pagina 29

Software and configuration utilities 35 HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS

Pagina 30

Software and configuration utilities 36 Installing a supported Microsoft® Windows® OS 1. Insert the OS CD and reboot the system. 2. When prompted,

Pagina 31 - ROM-Based Setup Utility

Troubleshooting 37 Troubleshooting Pre-diagnostic steps WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary informatio

Pagina 32 - Keeping the system current

Troubleshooting 38 This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury e

Pagina 33 - Embedded SATA RAID feature

Troubleshooting 39 20.41-27.22 kg 47.18-60 lb WARNING: To reduce the risk of personal injury or damage to the equipment: • Observe local occupa

Pagina 34 - Required hardware

Contents 4 Subscriber's choice ...

Pagina 35 - • DOS

Troubleshooting 40 • See the server LEDs and their status. Item Indicators Status Description 1 NIC LED Blinking green Ongoing activity 2 HD

Pagina 36

Troubleshooting 41 a. Exit any applications. b. Exit the operating system. c. Power down the server (on page 6). 5. Disconnect any peripheral dev

Pagina 37 - Troubleshooting

Troubleshooting 42 • The most recent version of a particular server or option firmware from the HP Support website (http://www.hp.com/support) • C

Pagina 38 - Warnings and cautions

Troubleshooting 43 Online/activity LED (green) Interpretation On Activity Off No Activity Troubleshooting flowcharts To effectively troubleshoot

Pagina 39 - Symptom information

Troubleshooting 44 General diagnosis flowchart The General Diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure

Pagina 40 - • Non-critical issues

Troubleshooting 45 Item See 7 • Server maintenance and service guide, located on the HP website (http://www.hp.com/products/servers/platforms) •

Pagina 41 - Common problem resolution

Troubleshooting 46 Power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. NOTE: For th

Pagina 42 - SATA hard drive LED

Troubleshooting 47 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system at

Pagina 43 - Troubleshooting flowcharts

Troubleshooting 48 Item See 1 Server maintenance and service guide, located on the HP website (http://www.hp.com/products/servers/platforms) 2 &q

Pagina 44 - General diagnosis flowchart

Troubleshooting 49 OS boot problems flowchart Symptom: Server does not boot a previously installed operating system. Possible causes: • Corrupted o

Pagina 45

Contents 5 Federal Communications Commission notice ...

Pagina 46 - Power-on problems flowchart

Troubleshooting 50 Server fault indications flowchart Symptom: Server boots, but the internal health LED or external health LED is red or amber.

Pagina 47 - POST problems flowchart

Troubleshooting 51 • System overtemperature condition Item See 1 Server maintenance and service guide, located on the HP website (http://www.h

Pagina 48

Troubleshooting 52 General hardware problems (on page 53) Internal system problems (on page 56) System open circuits and short circuits (on page 62

Pagina 49 - OS boot problems flowchart

Troubleshooting 53 UPS problems UPS is not working properly Action: 1. Be sure the UPS batteries are charged to the proper level for operation. See

Pagina 50 - • Redundancy failure

Troubleshooting 54 2. Refer to the release notes included with the hardware to be sure the problem is not caused by a last minute change to the hard

Pagina 51 - Hardware problems

Troubleshooting 55 CAUTION: Only authorized technicians trained by HP should attempt to remove the system board. If you believe the system board r

Pagina 52 - Power problems

Troubleshooting 56 Internal system problems CD-ROM and DVD drive problems System does not boot from the drive Action: 1. Be sure the drive boot ord

Pagina 53 - General hardware problems

Troubleshooting 57 DAT drives require cleaning every 8 to 25 hours of use or they may fail intermittently when using marginal or bad media. Be sure

Pagina 54 - Unknown problem

Troubleshooting 58 2. Check for and disconnect any non-bootable USB devices. Diskette drive cannot write to a diskette Action: 1. If the diskette

Pagina 55 - Third-party device problems

Troubleshooting 59 No hard drives are recognized Action: 1. Be sure no power problems (on page 52) exist. 2. Check for loose connections (on page

Pagina 56 - Internal system problems

Operations 6 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce

Pagina 57 - Diskette drive problems

Troubleshooting 60 Server response time is slower than usual Action: Be sure the hard drive is not full, and increase the amount of free space on th

Pagina 58 - Hard drive problems

Troubleshooting 61 2. Be sure the memory is configured properly. See the server documentation. 3. Be sure a memory count error did not occur ("

Pagina 59 - Data is inaccessible

Troubleshooting 62 5. If the server has only one processor installed, replace it with a known functional processor. If the problem is resolved after

Pagina 60 - Memory problems

Troubleshooting 63 o For rack-mounted servers, check the cables to the KVM switch and be sure the switch is correctly set for the server. You may ne

Pagina 61 - Processor problems

Troubleshooting 64 o For tower model servers, check the cable connection from the input device to the server. 2. If a KVM switching device is in us

Pagina 62 - External device problems

Troubleshooting 65 4. Be sure the network cable is working by replacing it with a known functional cable. 5. Check the PCI Hot Plug power LED to be

Pagina 63 - Mouse and keyboard problems

Troubleshooting 66 • Transferring execution to a segment that is not executable • Writing to a read-only or a code segment • Loading a bad value

Pagina 64 - Network controller problems

Troubleshooting 67 When to reconfigure or reload software If all other options have not resolved the problem, consider reconfiguring the system. Bef

Pagina 65 - Software problems

Troubleshooting 68 Errors occur after the system software is changed Action: Change settings to the original configuration. If more than one setting

Pagina 66 - Operating system updates

Troubleshooting 69 Automatic backup A backup copy of the ROM image existing on the target server is made in the ROM image backup subdirectory: \CPQS

Pagina 67 - Linux operating systems

Operations 7 4. Open the panel door of the server. For server-specific information, see the installation sheet that ships with the server.

Pagina 68 - Firmware maintenance

Troubleshooting 70 3. If a TPM is installed and enabled on the server, disable BitLocker™ before updating the firmware. For more information, see th

Pagina 69 - Updating firmware

Troubleshooting 71 • A detailed description of the problem and any associated error messages Linux operating systems Collect the following informa

Pagina 70 - Drivers

Battery replacement 72 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the bat

Pagina 71

Battery replacement 73 To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, c

Pagina 72 - Battery replacement

Regulatory compliance notices 74 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance

Pagina 73 - Battery replacement 73

Regulatory compliance notices 75 radio communications. However, there is no guarantee that interference will not occur in a particular installation.

Pagina 74 - FCC rating label

Regulatory compliance notices 76 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. C

Pagina 75 - Modifications

Regulatory compliance notices 77 Japanese notice BSMI notice Korean notice Class A equipment Class B equipment

Pagina 76 - • RoHS Directive 2011/65/EU

Regulatory compliance notices 78 Chinese notice Class A equipment Laser compliance This product may be provided with an optical storage device (th

Pagina 77 - Korean notice

Regulatory compliance notices 79 Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance

Pagina 78 - Battery replacement notice

Setup 8 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and

Pagina 79

Electrostatic discharge 80 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo

Pagina 80 - Electrostatic discharge

Support and other resources 81 Support and other resources HP contact information For United States and worldwide contact information, see the Conta

Pagina 81 - Support and other resources

Support and other resources 82 Réparation par le client (CSR) Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation

Pagina 82

Support and other resources 83 di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del c

Pagina 83 - Customer Self Repair

Support and other resources 84 de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le en

Pagina 84

Support and other resources 85 Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de eerstvolgende werk

Pagina 85 - Reparo feito pelo cliente

Support and other resources 86

Pagina 86

Support and other resources 87

Pagina 87

Support and other resources 88 Before you contact HP Be sure to have the following information available before you call HP: • Active Health System

Pagina 88 - Before you contact HP

Acronyms and abbreviations 89 Acronyms and abbreviations AMP Advanced Memory Protection BMC baseboard management controller CS cable select DAT d

Pagina 89 - Acronyms and abbreviations

Setup 9 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the product rating

Pagina 90

Acronyms and abbreviations 90 PCI Express Peripheral Component Interconnect Express PCI-X peripheral component interconnect extended PDU power dis

Pagina 91 - Documentation feedback

Documentation feedback 91 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentat

Pagina 92 - Index 92

Index 92 A access panel 6 acoustics statement for Germany 79 application software problems 67 authorized reseller 81 auto-configuration proc

Pagina 93 - Index 93

Index 93 H hard drive LEDs 42 hard drive problems, diagnosing 58 hard drive, failure of 58 hard drives, determining status of 42 hardware op

Pagina 94 - Index 94

Index 94 processor problems 61 processors 61 R rack stability 38 rack warnings 38 RAID volume, creating 33 RBSU (ROM-Based Setup Utility)

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