Hp ProLiant MicroServer Manual de usuario descargar pdf (Pagina 50)

Troubleshooting 50

Server fault indications flowchart

Symptom: Server boots, but the internal health LED or external health LED is red or amber.

NOTE: For the location of server LEDs and information on their statuses, refer to the server

documentation.

Possible causes:

• Improperly seated or faulty internal or external component

• Unsupported component installed

• Redundancy failure

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HP ProLiant MicroServer 1
User Guide 1
Contents 3
Contents 4 4
Contents 5 5
Operations 6
Operations 7 7
Optimum environment 8
Installing hardware options 9
Registering the server 10
Introduction 11
Server warnings and cautions 12
SATA drive options 14
Optical disc drive 16
RDX drive option 20
7. Connect the RDX cables: 21
Memory options 24
Installing DIMMs 25
ROM-Based Setup Utility 31
Management tools 32
Keeping the system current 32
Embedded SATA RAID feature 33
Required hardware 34
• POST 35
• RBSU 35
• Diagnostics 35
• DOS 35
Troubleshooting 37
Warnings and cautions 38
Symptom information 39
• Critical issues 40
• Non-critical issues 40
Common problem resolution 41
DIMM handling guidelines 42
SATA hard drive guidelines 42
SATA hard drive LED 42
Troubleshooting flowcharts 43
General diagnosis flowchart 44
Power-on problems flowchart 46
POST problems flowchart 47
OS boot problems flowchart 49
• Redundancy failure 50
Hardware problems 51
Power problems 52
General hardware problems 53
Unknown problem 54
Third-party device problems 55
Internal system problems 56
Diskette drive problems 57
Fan problems 58
Hard drive problems 58
Data is inaccessible 59
Memory problems 60
PPM problems 61
Processor problems 61
External device problems 62
Mouse and keyboard problems 63
Network controller problems 64
Software problems 65
Operating system updates 66
Linux operating systems 67
Firmware maintenance 68
Current firmware versions 69
Updating firmware 69
Drivers 70
Battery replacement 72
Battery replacement 73 73
FCC rating label 74
Modifications 75
• EMC Directive 2004/108/EC 76
• RoHS Directive 2011/65/EU 76
Japanese notice 77
BSMI notice 77
Korean notice 77
Chinese notice 78
Laser compliance 78
Battery replacement notice 78
Electrostatic discharge 80
Support and other resources 81
Customer Self Repair 83
Reparo feito pelo cliente 85
Before you contact HP 88
Acronyms and abbreviations 89
Documentation feedback 91
Index 92 92
Index 93 93
Index 94 94

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