
Errors that prevent adding les
In these cases, the le is not added to the job.
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The le format is not supported by HP SmartStream.
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The le is corrupted.
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A certicate is needed to open the le.
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You do not have enough free memory or enough free hard disk space to process the le.
The author of a PDF le can specify an Open password that you must provide to open the le, and/or a
Permissions password that you must provide to print the le. If you try to add a password-protected PDF le to a
job, an Action Required window is displayed, in which you can enter the required password(s). If you cannot
provide a required password, the le is not added to the job.
A PDF le with a Permissions password but no Open password is treated as being in error, and is not added to the
job.
Errors that do not prevent adding les
In these cases, an explanation is added to the resolution center for your information, but the page is added to
the job and can be printed, unless you decide to exclude it.
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The page and/or image will be clipped. You can ask the application to try to x this problem automatically,
or you can x it manually after viewing the preview to see what will be clipped and where.
NOTE: You can choose not to be notied about clipping that occurs within the printer margins. See
Printer-specic preferences on page 14.
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Some layers are not printable. You can check what will be printed in the preview.
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Some layers are not visible, but can be printed. You can check what will be printed in the preview.
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The following errors are found only in PDF les:
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Fonts are missing. The application can automatically substitute other fonts for the missing fonts.
Alternatively, you may be able to recreate the PDF le with the correct fonts embedded in it.
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There are references to external items, which will not be printed. If you want to print these items, they
must be embedded in the le.
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The le contains one or more embedded PostScript objects that will not be printed.
When a page has an error, its thumbnail is outlined in yellow. When it is selected, its background color changes to
blue.
Resolution Center
The toolbar contains a Resolution Center icon. If a job contains no issues (everything is ne), this icon is
disabled.
If there are any issues with the job, you can click the button to see them. In addition, a warning icon is
displayed over the page thumbnail. You can double-click the warning icon to open the Resolution Center at the
page showing the issue.
The issues may consist of the following types:
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Information: These give you information but require no action.
ENWW HP SmartStream Preight Manager 21
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